Premium bedding, iron/ironing board, free WiFi, bed sheets

Reviews of Comfort Inn and Suites Manhattan

2.5 out of 5
Comfort Inn and Suites Manhattan
471 Main North Road, Enfield, SA

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 303 reviews" "
Rating 8 - Good. 123 out of 303 reviews" "
Rating 6 - Okay. 45 out of 303 reviews" "
Rating 4 - Poor. 19 out of 303 reviews" "
Rating 2 - Terrible. 14 out of 303 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Stuart

Liked: Cleanliness, amenities
It was very noisy. Outside steps were very narrow. Hard to get suitcases up safely. Had very noisy neighbours. I phoned the “24 hour reception” several times and no answer.
Stayed 4 nights in Mar 2024

8/10 Good

Michael

Stayed 1 night in Mar 2024

8/10 Good

Marisa, Port Pirie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Jodie

The traffic wasnt as noisy as the other guests. The power points had no power the last 2 days, upstairs kept banging what seemed to sound like the exhaust fan in bathroom, and i could hear people in room 2 takking through bathroom wall.
Stayed 4 nights in Jan 2024

2/10 Terrible

Victor

Stayed 3 nights in Dec 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unless you're used to lots of traffic noise, you're going to have a hard time sleeping. Being it's on a main road, that's expected. Everything was clean and well maintained.
Stayed 1 night in Dec 2023

6/10 Okay

Mary-Rose

Disliked: Amenities, property conditions & facilities
Good location but a bit run down and roo had no windows !
Stayed 1 night in Dec 2023

10/10 Excellent

Jagdeep

Stayed 2 nights in Dec 2023

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Joyleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet considering the location, villa was clean and comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Rosemary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times. Sharon
Stayed 1 night in Nov 2023

10/10 Excellent

Angali

Stayed 4 nights in Nov 2023

6/10 Okay

Benjamin

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023

2/10 Terrible

Branislav

Business traveller
Disliked: Room comfort
no hot water
no hot water running in the morning. reception / maintenance weren’t able to fix it. very disappointing
Stayed 1 night in Oct 2023

2/10 Terrible

Adrian

Liked: Cleanliness
Disliked: Property conditions & facilities
Rundown facility in desperate need of an upgrade Not as per the photos used for advertising
Stayed 3 nights in Oct 2023

2/10 Terrible

Catherine

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Family room stunk used a full can of glen 20 and it didnt even touch the edges of the smell, the noise of traffic all night and day made sleeping impossible and the shady looking characters that look like they might be permanent residents made me feel uneasy when entering and leaving the premises esp with my young children.
Stayed 3 nights in Oct 2023

8/10 Good

paul

Stayed 1 night in Sep 2023

8/10 Good

David, Whyalla Norrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy access to city and surrounds. Good pub within a short walk
Stayed 1 night in Sep 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2023

8/10 Good

Leonard

Stayed 1 night in Aug 2023

4/10 Poor

Kym

Stayed 1 night in Jul 2023
Response from Comfort Inn Manhattan on 16 Aug 2023
Hi Kym. Sorry to have received this score. We are open 24 hours, so please come and see us or call reception so we have the opportunity to look after you whilst you are onsite. We are keen to ensure you have a comfortable stay and positive experience with us.

2/10 Terrible

Nateenee

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2 nights, the beds are squeaky clean even with my 11yr old boy of 40kg sits on the bed it squeaks! House keeping didn’t clean our room so I had to clean the room myself including changing bins and empty dirty plates, on second night we woke up to security bashing an unruly guest out on top of our room at 1:30am screaming and kicking on a Monday night while my children were scared of the whole ordeal in our room. Overall this is by far the worst motel we ever stayed in!! No discount or an apology from the management. Avoid at all cost!!!!!
Stayed 2 nights in Jul 2023
Response from Comfort Inn Manhattan on 16 Aug 2023
If you are ever dissatisfied with your room, we are open 24 hours and provide a 24hr reception phone line for you. We are trained to provide solutions given the opportunity. This is not the usual experience, and we are sorry this happened to you. Please call us anytime for best support as our team are dedicated to your comfort and positive experience for you and your family.

8/10 Good

Ashley

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Very noisy patrons. Car parking very tight for our room. Used as a base to sleep
Stayed 2 nights in Jul 2023
Response from Comfort Inn Manhattan on 16 Aug 2023
Hi Ashley. Sleep is extremely important. We have different room types that can provide peaceful sleep. We are open 24 hours, so call us to see what we can do. You can also contact us prior to your arrival so we can best allocate your room depending on the room type you chose to book.

10/10 Excellent

matt

Business traveller
Liked: Staff & service, property conditions & facilities
Overall my stay was good, i didnt realise until the morning that the previous guests used soap, shampoo and conditioner and mud were stil in the shower, and there half drunk water bottlecwas in the fridge.
Stayed 2 nights in Jun 2023
Response from Comfort Inn Manhattan on 16 Aug 2023
Thank you for providing this detail. We have been able to reprimand the housekeeper responsible and provide general training for our team. We are dedicated to your comfort and cleanliness of our rooms. We appreciate your support and have taken immediate action. Take care.

6/10 Okay

Sonia

Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Stayed 1 night in May 2023

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was easy to get too
Stayed 2 nights in Apr 2023

8/10 Good

Junaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent property. Did not have to deal with staff much. It is 2023 now, they should have swipe cars instead of keys and fan etc in room rather than split unit in longue.
Stayed 2 nights in Apr 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Issues at all
Stayed 4 nights in Apr 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New villas are fantastic, clean & tidy, tucked away from the road so very quiet. Spacious and great facilities
Stayed 1 night in Apr 2023

4/10 Poor

Rebecca

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
The room was overall clean and tidy. The shower was dirty and there was barely any hot water to shower our family of 4. 3/4 of us had mostly cold water showers.
Stayed 1 night in Apr 2023

8/10 Good

David, Whyalla Norrie

Travelled with partner
Liked: Cleanliness, staff & service
Ok room but with a bathroom in need of an upgrade. Bath not in service. Very awkward getting in and out of shower over the bath
Stayed 1 night in Mar 2023
Response from Comfort Inn Glenelg. on 3 Apr 2023
Thank you for your commentary David - it's very helpful. Apologies regarding the bathroom. We've been gradually upgrading the property and simply haven't completed every room. The triple issue of getting access (we've been incredibly busy for months), securing trades and of course, costs make it hard to align everything but please know that we are listening and working toward such improvements. We look forward to welcoming you back again.

10/10 Excellent

john

Business traveller
Liked: Staff & service, property conditions & facilities
The hotel was convenient for my travel. Parking a little squeezy, everything else was great
Stayed 3 nights in Mar 2023
Response from Comfort Inn Manhattan on 27 Mar 2023
Thank you John for your positive review. We appreciate your support for family owned South Australian business. We look forward to hosting you again.

2/10 Terrible

Tina

Stayed 2 nights in Mar 2023
Response from Comfort Inn Manhattan on 27 Mar 2023
Hi Tina. We use guest reviews to encourage continued improvements and care for our guests. We offer you a 24 hour reception lline and we are open 24 hours to support you during your stay. When you check in, we send an SMS with our reception number so you can call us immediately if you are not satisfied. We are trained to assist you and would love the opportunity to make you comfortable and happy when you are with us. As this is not the usual score or standard, we are investigating your review. Guests positive experiences are extremely important to us and we are dedicated to getting it right. Wishing you all the best.

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, property conditions & facilities
Comfortable
Stayed 2 nights in Mar 2023
Response from Comfort Inn Manhattan on 23 Mar 2023
Thank you Phillip.We are passionate about what we do and we will continue to encourage our team to provide great service and positive experiences. We look forward to seeing you again.

10/10 Excellent

Asitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place.
Stayed 1 night in Mar 2023
Response from Comfort Inn Manhattan on 23 Mar 2023
Thank you Asitha.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Villas are brand new and they where just fantastic with full cooking facilities
Stayed 3 nights in Feb 2023
Response from Comfort Inn Manhattan on 23 Mar 2023
Thank you Michelle.We are very pleased with the Villa's and it is wonderful to read you enjoyed them. We look forward to hosting you again soon.

2/10 Terrible

Fiona

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall dirty, foul smelling and we ended up forfeiting our booking and going elsewhere. The floors were dirty, the shower was full of pink mould, the beds were old and you could feel every spring, the room smelt horrible, and the walls were paper thin with people next door sitting out the front of their room drinking and yahooing. The pool was out of service and the guy at the front desk insulted me for being from Melbourne. If you’ve had all your tetanus shots and are looking for one star accomodation then this is the place for you. Definitely not worth the money.
Stayed 2 nights in Jan 2023
Response from Comfort Inn Manhattan on 24 Jan 2023
Hi Fiona. This is certainly not the usual experience at our property Management have actioned an investigation.We provide a 24 hour reception line, so please do not hesitate to call our team for customer services during your stay. Our reception team are trained to take action to address all of the issues raised given an opportunity to do so.

10/10 Excellent

Mohammad

Stayed 1 night in Jan 2023

10/10 Excellent

Gina

Stayed 1 night in Dec 2022

10/10 Excellent

Ronal

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022
Response from Comfort Inn Manhattan on 24 Jan 2023
Positive scores are very motivating for our team! Thank you. We look forward to sharing your top score review to encourage continued development and care for our guests. Wishing you all the very best and we look forward to hosting you again.

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except cockroach control. Reception very nice.
Response from JS on 28 Dec 2022
Thankyou for your kind review. We do apologise about the cockroaches as we take great care with pest control, but with the change in weather it is sometimes hard to contain these little critters. Hope to see you again.Kind regards, Reception.

8/10 Good

Jacki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower door lets s lot of water out making the floor very slippery. I feel that the style of shower head contributes to this. There were a lot of noisy guests who didn’t seem to care about anyone else .
Response from Comfort Inn Manhattan on 2 Jan 2023
Hi Jacki,We are open 24 hours at this property. We provide a 24 hours reception phone line for customer service as well. Please call or notify reception for any issues. Our on call maintenance team are keen to assist and our reception team are train to deal with noise. Do not hesitate to let us know, so you can have an enjoyable, comfortable and peaceful stay with us.

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
location is ok, but not enought car park, not parking on the spot.
Stayed 1 night in Oct 2022
Response from Comfort Inn Manhattan on 6 Dec 2022
Thank you.

6/10 Okay

Tony

Liked: Staff & service, room comfort
Disliked: Cleanliness
Tried different motel
Our room had no remote for the tv and the pillow had stains. The bath floor was heavily stained as well. To their credit the staff organized another room which was better.
First room pillow stains
First room bath stains
Stayed 2 nights in Oct 2022
Response from Comfort Inn Manhattan on 6 Dec 2022
Thank you Tony.This room should never have been allocated to you. I am pleased our team followed procedure to ensure your comfortable stay. Management have address all issues raised. Our apologies again; it should never have happened. Take care.

8/10 Good

Tabitha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely friendly staff!!!!
Stayed 4 nights in Sep 2022
Response from Comfort Inn Manhattan on 26 Sept 2022
Thank you Tabitha. We are passionate about your comfort, cleanliness and value for money, so we will share your review with our team to encourage continued development and care for our guests. We appreciate your support.

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels homey when you’re away from home. I will always return
Stayed 2 nights in Aug 2022
Response from Comfort Inn Manhattan on 26 Sept 2022
Your a gem Zoe! Thank you for taking the time to provide a review. It is always a thrill to receive top scores because your great experience and comfort is very important to us. We look forward to welcoming you back sometime. Take care.

8/10 Good

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff on check in. Comfortable beds and quiet
Stayed 3 nights in Jul 2022
Response from Comfort Inn Manhattan on 22 Aug 2022
Thank you for taking the time to provide a review Terence. We appreciate your support for South Australian, family owned business. Cleanliness and comfort is extremely important to us, so the team will be pleased to hear your positive comments. Thank you and hope to host you again in the future for your accommodation needs.

4/10 Poor

Jason

Business traveller
Liked: Cleanliness, staff & service
Room is on a highway. Very noisy and should be highlighted in the description of the room
Stayed 1 night in Jul 2022
Response from Comfort Inn Manhattan on 4 Aug 2022
Hi Jason. Our property is open 24 hours; whilst you are with us, please let our reception team know of any concerns as our team is trained to assist with your comfort. We will review this; on our direct website that our business manages, it is very clear. This website is not managed by us but we will work with them to achieve a clear description. We recommend the Executive Rooms located peacefully at the back of the property, however they are at a higher price point. We appreciate your feedback, because your positive experience and comfort is important to us. We are pleased the room was at a high standard. Take care.

6/10 Okay

Tony, Moonta Bay

Liked: Cleanliness, amenities, property conditions & facilities
Too noisy with the main road out the front and keeps you awake
Stayed 1 night in Jul 2022
Response from Comfort Inn Manhattan on 17 Jul 2022
Hi Tony, Thank you for taking the time to provide a review. We would recommend for you the Executive Rooms located at the back of the property, however this is at a higher price point than you selected. We offer a 24 hour reception and they can assist you with alternate options during your stay. The team can upgrade you for minimal cost because your comfort is extremely important to us. Take care.