Exterior

Reviews of Hotel Santa Maria Novella

4 out of 5
Hotel Santa Maria Novella
Piazza Santa Maria Novella 1, Florence, FI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1013 reviews" "
Rating 8 - Good. 141 out of 1013 reviews" "
Rating 6 - Okay. 32 out of 1013 reviews" "
Rating 4 - Poor. 14 out of 1013 reviews" "
Rating 2 - Terrible. 6 out of 1013 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in fantastic location! Nice garage about 5 minutes away, 15 minute walk to every site in Florence with many many restaurant options.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel on Piazza Santa Maria Novella, just 2 minutes walk from the airport tram. Friendly staff and lovely room overlooking the piazza. Easy walk to the tourist sites. Glad we chose this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jiyeon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at walking distance from train station and major attractions. Also very safe and great breakfast.
Stayed 3 nights in Mar 2024
Response from The Management on 22 Mar 2024
Dear Jiyeon,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our convenient location near the major attractions. We are glad you loved our breakfast too! Your feedback means a lot to us!Warm regards,

10/10 Excellent

Kwan, Ladera Ranch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was assigned junior suite, but that room has 3 different steep stairs between room and restroom. We asked to change the room and they did. I would recommend when you check in if you don't want any room has stairs.
Stayed 2 nights in Feb 2024
Response from The Management on 8 Mar 2024
Dear Kwan,Thank you for your feedback and recommendation. We are glad we were able to accommodate your request for a room without stairs.We hope to welcome you back in the future.Warm regards,

10/10 Excellent

Annmarie

Stayed 2 nights in Feb 2024

10/10 Excellent

Sally, LAFAYETTE

Stayed 1 night in Feb 2024
Response from The Management on 22 Mar 2024
Dear Sally,Thank you for the 5/5 rating! We appreciate your feedback and are delighted that you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!Best regards,

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this place. It is safe, clean, staff are awesome, and close to everything.
Stayed 4 nights in Feb 2024
Response from The Management on 28 Feb 2024
Dear Marissa,Thank you for your glowing review! We are thrilled to hear that you had such a positive experience at our hotel. Our top priorities are cleanliness and exceptional customer service, so we are delighted to know that we exceeded your expectations. We hope to welcome you back again soon!Warm regards,

10/10 Excellent

Sally, LAFAYETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santa Maria Novella is a wonderful hotel! It has old world charm and takes exceptional care of its guests. The rooms are spacious for Europe and are beautifully appointed. The staff is extremely friendly and very helpful. Breakfast is perfect as it provides so many choices in a delightful setting. I highly recommend this hotel and look forward to returning.
Stayed 3 nights in Feb 2024
Response from The Management on 28 Feb 2024
Dear Sally,Thank you for your glowing review of Hotel Santa Maria Novella! We are delighted to hear that you enjoyed your stay with us and that our friendly staff and delicious breakfast met your expectations. We appreciate your recommendation and can't wait to welcome you back on your next visit to Florence.Best regards,

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Hotel were excellent actually the best ive come across in a long time. Nothing is too much trouble and I did not find one fault with the Hotel and staff 10 out of 10 from me. The hotel is in walking distance from a lot of sights and very close to the train station. Definitely highly recommend this Hotel and will be back again .
Stayed 2 nights in Feb 2024
Response from The Management on 28 Feb 2024
Dear Pamela,Thank you for your fantastic review of our hotel! We are thrilled to hear that our staff exceeded your expectations and provided exceptional service during your stay. It's great to know that you found our location convenient for exploring the city and that you had a flawless experience with us. We truly appreciate your recommendation and look forward to welcoming you back on your next visit. Thank you for choosing our hotel for your stay in Florence.Warm regards,

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Called to request a room with little walking. They accommodated my request
Stayed 1 night in Feb 2024
Response from The Management on 23 Feb 2024
Dear Cecilia,Thank you for your positive review! We are glad that we were able to accommodate your request for a room with minimal walking. Our team strives to make sure all of our guests have a comfortable and enjoyable stay. We hope to welcome you back in the future!Warm regards,

2/10 Terrible

dixie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our room was on the 5th floor. Steps leading to only bedroom were very unsafe. No lighting, very low rope for handrails, slippery wooden floors. Only bathroom was downstairs making late night trips very dangerous. We asked for a room change and the next room was also unsafe. I made reservations elsewhere and le ft this hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to navigate all sites from the hotel, excellent breakfast. Will def stay there again!
Stayed 7 nights in Feb 2024
Response from The Management on 22 Feb 2024
Dear Davida,Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay with us and found our hotel clean, convenient, and with excellent breakfast.We look forward to welcoming you back in the future!Warm regards,

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast. Service is awesome. Staff are polite and attentive
Stayed 3 nights in Feb 2024
Response from The Management on 15 Feb 2024
Dear Marissa,Thank you for your glowing review of our hotel. We are thrilled to hear that you enjoyed our fantastic breakfast and found our service to be awesome. Our team takes pride in providing polite and attentive service to all our guests. We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was SPECTAC with every amenity I could need or want. It was beautifully appointed with perid furnishings and decor. The breakfast service was amazing.
Stayed 1 night in Feb 2024
Response from The Management on 12 Feb 2024
Dear Jaime,Thank you for your wonderful review and for giving our hotel a perfect 5/5 rating! We are delighted to hear that you found our hotel to be spectacular and that it provided all the amenities you needed and wanted. It's great to know that you enjoyed our breakfast service. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Excellent

YE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

TINGYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,you need to discover more about it as it's good
Stayed 2 nights in Feb 2024
Response from The Management on 12 Feb 2024
Dear Tingyun,Thank you for your perfect 5/5 rating! We appreciate your feedback and are delighted to know that you had a great experience during your stay at our hotel. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.Warm regards,

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for traveling by train. Train station is about 5 minutes away.
Response from The Management on 12 Feb 2024
Dear Joel,Thank you for your review and for giving our hotel a perfect 5/5 rating! We are delighted to hear that our location was perfect for your travel needs. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 Excellent

Karen milena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, it was a bit warm in the room the first night but the front desk adjusted the room temperature afterwards.
Stayed 3 nights in Feb 2024
Response from The Management on 12 Feb 2024
Dear Karen Milena,Thank you for your review! We are glad to hear that you had a great stay at our hotel. We apologize for any inconvenience caused by the initial warmth in your room, but we are pleased that our front desk was able to promptly adjust the room temperature for you. Your feedback is valuable to us, and we hope to welcome you back again soon.Best regards,

10/10 Excellent

Angelo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Hôtel top in a perfect location
Stayed 2 nights in Feb 2024
Response from Hotel Santa Maria Novella, The Management on 8 Feb 2024
Dear Mr. Rindone,thank you for taking time to review our Hotel Santa Maria Novella and for recommending us.Looking forward to welcoming you back at the Hotel Santa Maria Novella, we send our kindest regards.Hotel Santa Maria Novella – The Management

4/10 Poor

Poppy, Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Santa Maria Novella, The Management on 8 Feb 2024
Dear Mrs. Edmonds,Thank you so much for taking time to review our hotel.We apologize to read your stay with us was no pleasant. Please let us know what happened, so we can improve for the next time.Our best regardsHotel santa Maria NovellaThe Management

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to train station and in a loud, busy square. I felt less safe there than at my other, more out of the way, hotel in Florence. But the hotel itself is very beautiful, with top notch staff and service. Also convenient to be so close to train station if you are taking day trips. The breakfast was outstanding.
Stayed 2 nights in Dec 2023
Response from The Management on 24 Jan 2024
Dear Susan,Thank you for your feedback and 4/5 rating! We appreciate your compliments on our beautiful hotel, top-notch staff, and breakfast.We hope to have the opportunity to welcome you back in the future.Warm regards,

6/10 Okay

Shuto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We needed to wait for long time…
Stayed 1 night in Jan 2024

8/10 Good

KELLY

Stayed 3 nights in Jan 2024
Response from Hotel Santa Maria Novella, The Management on 8 Feb 2024
Dear Mrs. Storm,thank you for reviewing our hotel Santa Maria Novella.We are glad to know that you liked our hotel.Hoping to welcoming you again, for a next stay in Florence, we send our kindest regards.Hotel Santa Maria Novella / The Management

10/10 Excellent

Johanna

Stayed 1 night in Jan 2024
Response from Hotel Santa Maria Novella, The Management on 8 Feb 2024
Dear Guest,thank you for reviewing our hotel Santa Maria Novella.We are glad to know that you liked our hotel.Hoping to welcoming you again, for a next stay in Florence, we send our kindest regards.Hotel Santa Maria Novella / The Management

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel before and love the atmosphere, accommodations, location and staff. Always beautiful!
Stayed 1 night in Jan 2024
Response from The Management on 11 Jan 2024
Dear Carla,Thank you for your 5/5 rating and kind words! We are delighted to hear that you have stayed with us before and continue to enjoy the atmosphere, location, and our staff. It means a lot to us that you find our hotel beautiful. We look forward to your next visit!Warm regards,

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our second stay here and it is as elegant and lovely as before. You are treated as if you’re the only occupant of the hotel, and both the turndown service and breakfast are delightful. Very centrally located but still quiet and peaceful.
Stayed 3 nights in Dec 2023
Response from The Management on 11 Jan 2024
Dear Elizabeth,Thank you for your wonderful review! We are thrilled to hear that your second stay with us was just as good and lovely as before. We strive to make each guest feel like the only occupant of the hotel. We look forward to welcoming you back for another fantastic stay!Warm regards,

10/10 Excellent

John, EUGENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with first class decor. Perfect location to stroll around Florence. Enjoyed the Santa bar for apertivo and great breakfast buffet
Stayed 1 night in Dec 2023
Response from The Management on 6 Jan 2024
Dear John,Thank you for your wonderful review! We're delighted to hear you enjoyed our Hotel and the perfect location for exploring Florence. We're glad you had a great experience at the Santa Cocktail Club and enjoyed our breakfast. We hope to welcome you back soon!Warm regards,

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Great check in and a truly unique and beautiful hotel. 5 minute walk from the main attraction and a 10-15 minute walk from almost everywhere else. And honestly, these were amazing walks where we would wander a bit and around every corner found another magical surprise. Yet back to the hotel, we were given a beautiful view and spent lots of time staring out a the square. A wonderful time!
Stayed 2 nights in Dec 2023
Response from Hotel Santa Maria Novella, The Management on 8 Feb 2024
Dear Mr. Nicholas,thank you for taking time to review our Hotel Santa Maria Novella.We read with pleasure that you had a pleasant stay and that you enjoyed your room with Santa Maria Novella Square view.We also happily read that you found our hotel well located.We look forward to welcoming you again for your next stay in Florence and we send our best regards.Hotel Santa Maria Novella – The Management

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near the train station. It only took me 10 minutes to get to the train station. It would have been shorter but there is an intersection with stop lights. The hotel is very clean and elegant inside. My room was big and elegant. The staff was excellent and always ready to help. I loved how the hotel was conveniently located to the cathedral which was only a 10 min walk. Florence is a small city so I could literally walk anywhere within 30 minutes. I would definitely stay here again because of how close it was to the train station. That could come in handy if I wanted to make day trips on the high-speed trains and use this hotel as a home base.
Stayed 3 nights in Dec 2023
Response from The Management on 6 Jan 2024
Dear Mark,Thank you for your stellar review! We're delighted to hear you enjoyed our location, rooms and excellent staff service. We look forward to welcoming you back on your future visits to Florence. Safe travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Management on 11 Jan 2024
Dear Guest,Thank you for your 8/10 rating! We value your feedback and encourage you to reach out to us directly with any specific comments or suggestions you may have. We appreciate your support and hope to welcome you back in the future.Warm regards,

10/10 Excellent

Doreen

Travelled with family
Liked: Amenities
Excellent location, friendly staff
Stayed 6 nights in Dec 2023
Response from The Management on 23 Dec 2023
Dear Doreen,We appreciate your 5-star review! It's great to hear that you found our location excellent and our staff friendly. Thank you for staying with us!Warm regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat the holiday market. Beautiful setting
Lovely hotel, great location for us. Loved the artwork in the sitting room
Stayed 3 nights in Dec 2023
Response from The Management on 18 Dec 2023
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our hotel's beautiful setting and its proximity to the holiday market. We're also glad that you appreciated the artwork in our Hotel. We hope to welcome you back soon!Warm regards,

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location to all the main attractions and close to tram for airport. Hotel is just beautiful and full of old world charm.
Stayed 3 nights in Dec 2023
Response from The Management on 16 Dec 2023
Dear Sarah,Thank you for your kind review! We are delighted to hear that you enjoyed our hotel's beautiful old-world charm and convenient location.We hope to have the pleasure of hosting you again in the future. Safe travels!Best regards,

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really charming hotel in Florence, very centrally located. Staff really friendly and really make you feel welcome. Would really recommend.
Stayed 1 night in Dec 2023
Response from The Management on 11 Dec 2023
Dear Abigail,Thank you very much for your kind review! We are thrilled to hear that you found our hotel charming, centrally located, and that our staff made you feel welcome. We truly appreciate your recommendation and hope to welcome you back again in the future.Warm regards,

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
amazing Location and a very good Hotel
Stayed 6 nights in Nov 2023
Response from The Management on 11 Dec 2023
Dear Al,Thank you for your outstanding review! We are delighted to hear that you found our hotel to have an amazing location and that you had a very good experience overall. Your kind words are greatly appreciated, and we hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

Gioele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful
Stayed 1 night in Dec 2023
Response from The Management on 16 Dec 2023
Dear Gioele,Thank you for your review! We are thrilled to hear that you found our hotel wonderful. We strive to provide the best experience possible for our guests. We hope to welcome you back soon for another wonderful stay. Safe travels!Warm regards,

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 6 nights in Nov 2023
Response from The Management on 11 Dec 2023
Dear Christopher,Thank you for your wonderful review! We are delighted to hear that you found our room great. We strive to provide the best experience for our guests and it is truly rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Excellent

Vincenzo, Doha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place with very relaxed atmosphere in heart of Firenze
Stayed 5 nights in Nov 2023
Response from Hotel Santa Maria Novella, The Management on 23 Nov 2023
Dear Vincenzo,thank you so much for taking time to review our Hotel Santa Maria Novella.We are happy to know that your stay has been satisfactory.Looking forward to welcome you back at the Hotel Santa Maria Novella, we send our best regards.Hotel Santa Maria Novella, The Management

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with excellent staff
Stayed 2 nights in Nov 2023
Response from The Management on 21 Nov 2023
Dear Katherine,Thank you for your lovely review! We are delighted that you found our rooms beautiful and our staff excellent. Providing a wonderful experience for our guests is our top priority, and it's rewarding to know that we succeeded in doing so during your stay. We appreciate your feedback and look forward to hosting you again in the future.Warm regards,

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are in Italy (from New Zealand) for 3 weeks. We’re based in Venice but trained to Florence for one night and stayed at Santa Maria Novella. It was the most I’ve ever spent on one nights accommodation but I can whole heartedly say it was money well spent! The staff are fabulous, we arrived quite early on the train from Venice (the train station is super close so nice easy walk) and it was no problem to store our bag before check in. They also stored our bag between check out and our afternoon train. The hotel itself is in the best possible location. Walking distance to everything. Fabulous restaurants close by (ie steps away). Our room was pure luxury. The entire shower and most of the bathroom was marble. The bed was huge and super comfy. The buffet breakfast was the best we’ve ever had. From cereal and yoghurt to bacon and eggs to pastries etc. They staff also make coffee and tea to order. Everything was perfect.
Stayed 1 night in Nov 2023
Response from The Management on 21 Nov 2023
Dear Tania,Thank you so much for your glowing review! We are thrilled to hear that your stay at our Hotel was worth every penny. It is wonderful to know that our staff provided excellent service. We are delighted that you enjoyed our location and the wide variety of options available at our buffet breakfast. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back in the future.Best regards,

4/10 Poor

Yu

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel didn’t provide us the bottle of win as described even after I mentioned it.
Stayed 4 nights in Nov 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place to stay in Firenze. Convenient to train station as well as the sites. Close walking distance to anything someone would need or like to do. The hotel bar is fantastic if that tickles your fancy. The service is wonderful and the rooms are great. Would definitely stay here again.
Stayed 3 nights in Nov 2023
Response from The Management on 21 Nov 2023
Dear Gregory,Thank you for your outstanding review! We are thrilled to hear that you found our hotel to be the perfect place to stay in Firenze. We are pleased that you enjoyed our fantastic hotel bar and found our service to be wonderful. Your kind words about our rooms are much appreciated. We would be honored to have you as our guest again in the future.Warm regards,

10/10 Excellent

Season

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing and helpful, they even put together a breakfast for us since one of our excursions left so early. The location is within walking distance to train station and all the major sites. Hotel was clean, breakfast was very good, we would stay there again.
Stayed 3 nights in Nov 2023
Response from The Management on 21 Nov 2023
Dear Mr. Low,Thank you for your fantastic review! We are thrilled to hear that our front desk staff provided amazing and helpful service. It's also great to know that our hotel's location and breakfast met your expectations. We truly appreciate your kind words and would be delighted to welcome you back for another stay in the future.Warm regards,

10/10 Excellent

Janet and Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful.
Stayed 3 nights in Nov 2023
Response from The Management on 21 Nov 2023
Dear Janet and Jim,Thank you for your positive review! We are glad to hear that you found our hotel to be wonderful. We strive to provide a memorable experience for our guests, and it's great to know that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Parking was tuff to figure out.
Stayed 2 nights in Oct 2023
Response from Hotel Santa Maria Novella, the Management on 23 Nov 2023
Dear Mr. Kerr,we thank you so much for your kind reply. We are very glad to read that you had a pleasant stay and that you appreciate our property. We apologize if the parking service did not find your approval. Looking forward to welcome you back, we send our best regards.Hotel Santa Maria Novella, the Management

10/10 Excellent

Carl

Stayed 1 night in Nov 2023
Response from The Management on 24 Nov 2023
Dear Carl,Thank you for the fantastic 5/5 rating! We're delighted to hear you enjoyed your stay at our hotel. We look forward to welcoming you back soon!Warm regards,

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendly staff, great shower,and bathroom.
Stayed 4 nights in Oct 2023
Response from The Management on 21 Nov 2023
Dear James,Thank you for taking the time to review our hotel! We are delighted to hear that our location was convenient for you and that our staff provided friendly service. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Warm regards,

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is and excellent place to stay within easy reach of Florence's main train station and the city center. The hotel is very comfortable and I would recommend it highly.
Stayed 3 nights in Oct 2023
Response from The Management on 21 Nov 2023
Dear Christopher,Thank you for your kind review! We are delighted to hear that you found our hotel to be an excellent place to stay and conveniently located. We strive to provide our guests with a comfortable experience, and it is gratifying to know that we met your expectations. We sincerely appreciate your recommendation and look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Anatoli

Stayed 2 nights in Oct 2023
Response from The Management on 21 Nov 2023
Dear Anatoli,Thank you for rating our hotel with a perfect score! We are delighted to know that you had a satisfactory experience during your stay with us. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.Best regards,