Emilia-Romagna Holidays from £282

Ricardo was very welcomng and grqciously accommodated my early arrival. The room is a fully modern one in an ancient building with stone steps and classic acrchitectural touches still in place. And steps from Piazza San Lorenzo, the harbour, and several Metro stops. Cafes, art shops, narrow local lanes all within steps. Ideal location. Walkable from the cruise port and two main strain stations.

Property location is excellent. Right in the heart of the historic center. Lots of great restaurants close to property. Reception was helpful and friendly. We booked a room with one double bed and were given a free upgrade to a room with two double beds. Room was small but appreciated the fridge, closet, shelf above bed. Only had one chair to sit on and needed two as two persons in room. No table or room for one. Bathroom was clean but as mentioned in other reviews water from shower sprayed everywhere soaking the floor mat and floor. Towels etc changed every second day so had to go search for dry/clean towels/floor mats. Breakfast was basic but plentiful enough. Breakfast room was small and felt crowded.

Very nice hotel in quiet (relatively) San Croce. Very walkable to everything. Clean rooms w views. Great breakfast and service. Only issue was check in - deceptive advertising of kids free but staff disputed vehemently. Although this is likely a US vs italy custom- this should be made clearer (Eg strict registration policy for kids despite free stay w existing bedding noted on web site and other internet sources ) to avoid the significant stress we experienced at check in - in addition to lecture from staff. We did not feel welcomed initially - but - to the credit of the management- they did find a way to accommodate- and this is the bottom line and reason for 5 star recommendation overall. I travel extensively (w st Regis stay on our next stop in Venice just completed) and would stay at Relais San Croce again despite confusion. Check out clerk was excellent on March 14 2023 in early afternoon.

absolutely beautiful hotel. Excellent service. Very accommodating. Superb location in Venice. Would highly recommend.

Overall the property was wonderful, decor was amazing and all the staff were very attentive and friendly. One of our rooms didn't drain the shower water properly and it would have been better to have air vents in the bathroom toilet room for ventilation. One of our rooms had a cockroach come into the room also. Despite this, I would still rate as 5 star because the staff dealt with the issue very apologetically.

Nice room very comfortable bed. Thank you for the upgrade.