Search Hotels Near Elora Mews Shops, Kitchener

"The room was clean, the staff accommodating and the food delicious!"

"My third time staying at Crowne Plaza Kitchener. The staff is exceptional! They even remembered me! Always extremely professional, kind, accommodating, and patient. My upgraded room was so comfortable and clean. Aqua, the restaurant, is delicious and the wait staff is wonderful. I also used the fitness centre this visit. Was surprised at how many options for working out are available. An exercise room, pool, bowling alley, putt putt golf! I will be staying there again soon!"

"We enjoyed our stay except that the bed and the bathroom door were VERY squeaky and desperate for some help. Everything else was modern and great. The bed was comfy. The breakfast was good. Staff was amazing. "

"Clean environment "

"Property is run down. Staff do not seem to understand English much. TV in my room does not function- flashing green lines Room cleaning service did not come to clean despite letting front desk know Coffee at front desk cold, no hot water in thermos Air conditioner in room noisy"

"Friendly staff and quiet rooms."

"Everything was fine)"

"Very quick to respond to inquiries. Well stocked fridge and pantry for self serve continental breakfast in main floor and mini fridge in bedroom. Perfect spot to visit my son at Waterloo, catch a show at St Jacobs playhouse, and visit market. Very spacious room with very comfortable bed, and ceiling fan. "

"My biggest issue with staying at the hotel was the level of noise. I came here to rest after a long day. 10 minutes after I enter my room I heard constant screams from the hallway. I opened my door and saw a bunch of kids screaming their head off and running through the corridor. I called the front desk and asked to send someone to take care of the situation. It DID NOT HELP! The running and screaming persisted. I called again and the answer I got was "I talked to them. They are running races...". I didn't realize that I rented a room on a race track. My second issue, I booked the room well in advance and asked for the highest floor of the hotel. Then called again a couple of days before and made sure that the hotel has my request. When I registered, I got the 3rd floor rather than the 4th. I was told that "this is all we have". I said I requested it well in advance, but that was not honored. That, combined with the running and screaming made me very upset."