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Reviews of Americas Best Value Inn Painted Post

2 out of 5
Americas Best Value Inn Painted Post
196 South Hamilton St., Painted Post, NY

Reviews

7.8

Good

Rating 10 - Excellent. 346 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a welcome surprise this spot was! My husband, myself and our puppy travel for our job so we stay in quite a few places. We expected this to be just like any lower priced hotel - a place to sleep and hopefully a decent shower. I was absolutely blown away. The front desk was so welcoming, gave us some great pizza recommendations and even welcomed our ornery pup with pets and treats! Every time we took her out she drug us to the office looking for more, lol! Our room was so clean, great attention to detail, Katie! The property is pretty neat with some really nice grassy areas, there’s a pool that will be great in season! I believe this hotel may have spoiled us because the next night our hotel was so disgusting we actually demanded a refund and slept in our truck. We never know where our travels will take us but we will definitely choose this location any opportunity we get. Thank you all for such a great experience. Don’t pass this place up, it’s definitely a hidden gem 🙂
Response from Front Desk Manager Lawrence C. Hughes III on 21 Apr 2024
Thank you kindly for your lovely review and for mentioning our wonderful staff. We appreciate your feedback and hope to see you again in the future. Safe travels!

10/10 Excellent

Deb

Travelled with family and small children
Liked: Cleanliness, staff & service
Very nice place don’t judge by the outside of the buildings the rooms are very big and very nice. Hotel area is nice and quiet
Stayed 1 night in Apr 2024
Response from Front Desk Manager Lawrence C. Hughes III on 21 Apr 2024
Thank you kindly for your lovely review, we appreciate your business and hope to see you again in the future. Safe travels!

8/10 Good

Camilla Bergin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Manager Lawrence C. Hughes III on 20 Apr 2024
Thank you kindly for your lovely review, we appreciate your business and hope to see you again in the future. Safe travels!

10/10 Excellent

Maegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Manager Lawrence C. Hughes III on 20 Apr 2024
Thank you kindly for your lovely review, we appreciate your business and hope to see you again in the future. Safe travels!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely approachable and friendly. They went above and beyond for us.
Stayed 1 night in Apr 2024
Response from Front Desk Manager Lawrence C. Hughes III on 13 Apr 2024
Thank you kindly for your lovely review and for mentioning our wonderful staff. We appreciate your feedback and hope to see you again in the future and safe travels!

10/10 Excellent

stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older motel in good condition. Very clean, friendly staff and reasonable price. We would stay again
Stayed 1 night in Apr 2024
Response from Front Desk Manager Lawrence C. Hughes III on 13 Apr 2024
Thank you kindly for your lovely review and for mentioning our wonderful staff. We appreciate your feedback and hope to see you again in the future and safe travels!

10/10 Excellent

Octavia, Merrick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great for a quick and on the bigger overnight stay. The rooms are a bit outdated but clean with great toiletry. Staff is very nice and friendly and they offer a quick breakfast
Stayed 1 night in Apr 2024
Response from Front Desk Manager Lawrence C. Hughes III on 13 Apr 2024
Thank you kindly for your lovely review and for mentioning our wonderful staff. We appreciate your feedback and hope to see you again in the future and safe travels!

8/10 Good

Aili, York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and comfy, area was car-centric, near Walmart. Met our needs.
Stayed 1 night in Apr 2024
Response from Front Desk Manager Lawrence C. Hughes III on 9 Apr 2024
Thank you kindly for your lovely review, we appreciate your business and hope to see you again in the future!

6/10 Okay

deborah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff; very helpful and courteous. They try their best to make sure their guests are happy despite the limitations of the aging property.
Stayed 1 night in Apr 2024
Response from Front Desk Manager Lawrence C. Hughes III on 9 Apr 2024
Thank you kindly for your lovely review and for mentioning our wonderful staff. We appreciate your feedback and hope to see you again in the future and safe travels!

2/10 Terrible

Luminita, Herndon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Manager Lawrence C. Hughes III on 8 Apr 2024
We are very sorry if our property did not meet your expectations. If you would like to provide us with more details about your stay, please contact the motel directly. We appreciate your business and candid feedback!

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, clean and so far quiet. I like that they are making renovations to make the place even nicer. Would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Lindsay Dillon on 22 Mar 2024
Thank you kindly for your lovely review, we appreciate your business and hope to see you again in the future!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Front Desk Manager Lawrence C. Hughes III on 15 Mar 2024
Thank you kindly for your lovely review. We appreciate your feedback and hope to see you again in the future and safe travels!

8/10 Good

Swathi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lindsay Dillon on 22 Feb 2024
Thank you kindly for rating us, we hope that you had a lovely stay!

4/10 Poor

Chae

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Its dirty and outside area feel not safe
Stayed 3 nights in Feb 2024
Response from Lindsay Dillon on 8 Feb 2024
Thank you for your candid feedback, we are sorry to hear that. We are always looking for ways to improve our property, and we take your feedback seriously.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lindsay Dillon on 8 Feb 2024
Thank you kindly for the wonderful rating, we hope that you had an amazing stay!

10/10 Excellent

Scott

Stayed 2 nights in Feb 2024
Response from Lindsay Dillon on 20 Mar 2024
Thank you for the wonderful rating, we appreciate your business!

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lindsay Dillon on 19 Jan 2024
Thank you for the wonderful rating, we hope that you had an amazing stay!

10/10 Excellent

Marilyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Manager afforded me same similar room cost for a last minute additional room. Room has coffee and tea with refrigerator. Light breakfast is served.
Stayed 2 nights in Jan 2024
Response from Lindsay Dillon on 16 Jan 2024
We hope that you enjoyed your stay with us, we appreciate your business and hope to see you again soon! Thank you kindly!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Front Desk Manager Lawrence C. Hughes III on 8 Jan 2024
Thank you kindly for your lovely review, we appreciate your feedback and hope to see you again in the future!

8/10 Good

Mary

Stayed 5 nights in Dec 2023
Response from Front Desk Manager Lawrence C. Hughes III on 21 Jan 2024
Thank you kindly for rating us, we hope you had an amazing stay!

6/10 Okay

Garrette

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was decent as far as the pricing goes, however the bed was god awful uncomfortable. If youre staying one night it's pretty good but i wouldnt recommend for longer stays. The room was really clean though and you can tell they updated it recently. The ice machine wasnt even plugged in when we went to use it. But overall, the staff was very pleasant.
Stayed 4 nights in Dec 2023
Response from Front Desk Manager Lawrence C. Hughes III on 26 Dec 2023
We appreciate your candid review and for mentioning our wonderful staff. We are sorry about the bed in the room and the ice machine. We will speak to our staff about making sure the equipment is up and running, as well as looking into replacing the bed. We appreciate your feedback and hope to see you again in the future!

10/10 Excellent

Monika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable, excellent staff
Stayed 1 night in Dec 2023
Response from Lindsay Dillon on 20 Dec 2023
Thank you kindly for your lovely review, we appreciate your feedback and hope to see you again in the future!

8/10 Good

Dawne, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Manager Lawrence C. Hughes III on 18 Dec 2023
Thank you kindly for rating us, we hope you had an amazing stay!

10/10 Excellent

Kevin, Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, clean, hassle free. I'd stay here again
Stayed 1 night in Dec 2023
Response from Lindsay Dillon on 6 Dec 2023
Thank you kindly for reviewing us, we hope that you had a wonderful stay, we hope to see you again in the future!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
I've been here three times with my dog and the rooms were very near a pet area. Rooms are very spacious and clean, and service is kind and gracious. I love it.
Stayed 2 nights in Nov 2023
Response from Lindsay Dillon on 6 Dec 2023
Thank you for kindly for reviewing us! We hope that you and your doggo had a wonderful stay!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value! Would stay here again!!
Great value for the price, the exterior makes it look a little run down but our room was very clean and modern. The bathroom could use a refresh, but we had hot showers and good water pressure. The beds were comfortable and the temperature in the room was perfect. Front desk staff were amazing! I had changed my travel plans and did not need an additional night and gave them notice when I checked in, I fully expected to just eat the cost but they refunded me the night!
Stayed 3 nights in Nov 2023
Response from Lindsay Dillon on 6 Dec 2023
Thank you for taking the time to leave a thoughtful review, we appreciate your business and we hope that we get to see you again in the future!

8/10 Good

Betesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Nov 2023
Response from Front Desk Manager Lawrence C. Hughes III on 28 Nov 2023
Thank you so much for your lovely review. We hope you had an amazing stay, and we look forward to seeing you in the future!

8/10 Good

Bemarlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place.
Buen servicio. Muy comodas habitaciones. Ambiente tranquilo. Algunos detalles del baño como sink y bañera debieran estar mas limpios sin mold. Lo demas pasamos un tiempo excellente. Gracias.
Stayed 2 nights in Oct 2023
Response from Lindsay Dillon on 3 Nov 2023
¡Gracias por revisarnos, apreciamos sus comentarios y esperamos verlo nuevamente en el futuro!

8/10 Good

Robert

Liked: Cleanliness, staff & service
TV service is iffy and very limited.
Stayed 1 night in Oct 2023
Response from Lindsay Dillon on 31 Oct 2023
We are so sorry about any inconvenience with our television service. We are currently in the process of an upgrade. We appreciate your feedback and hope that you had a wonderful stay!

8/10 Good

Tara

Liked: Cleanliness, property conditions & facilities
It was a nice place to stay but not much for breakfast.
Stayed 1 night in Oct 2023
Response from Front Desk Manager Lawrence C. Hughes III on 27 Oct 2023
We are glad that you enjoyed your stay with us! Sorry about the limited breakfast. We appreciate your business and hope to see you again in the future and safe travels!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lindsay Dillon on 26 Oct 2023
Thank you for rating us, we hope that you had an amazing stay!

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive large rooms; comfortable & well-stocked with towels, soaps, etc. Staff very welcoming & helpful. Good coffee at reception. Our stay was most pleasant. We intend to return.
Stayed 5 nights in Oct 2023
Response from Lindsay Dillon on 25 Oct 2023
Thank you so much for your lovely review, we hope you had an amazing stay and we look forward to seeing you in the future!

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk Manager Lawrence C. Hughes III on 21 Oct 2023
Thank you kindly for rating us, we hope you had an amazing stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Front Desk Manager Lawrence C. Hughes III on 21 Oct 2023
Thank you for rating us, we hope that you had a wonderful stay!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lindsay Dillon on 16 Oct 2023
Thank you for rating us, we hope that you had a wonderful stay!

10/10 Excellent

Sevara

Stayed 1 night in Oct 2023
Response from Front Desk Manager Lawrence C. Hughes III on 2 Nov 2023
Thank you kindly for rating us, we hope you had an amazing stay!

10/10 Excellent

James

Stayed 1 night in Oct 2023
Response from Lindsay Dillon on 12 Oct 2023
Thank you for the wonderful rating, we appreciate your business!

10/10 Excellent

HEATHER, Lupton City

Stayed 1 night in Oct 2023
Response from Front Desk Manager Lawrence C. Hughes III on 29 Oct 2023
Thank you so much for your lovely review, we hope you had an amazing stay, and we hope to see you in the future! Safe travels!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised at the cleanliness of the room. This is an old style motel that has been given a “minor facelift”. The bathroom had new tile on floor and walls. Bathtub was original but clean. The sink is “very small”, it is a new upgraded sink. Think airplane bathroom size with standard faucet. Hot water and shower pressure-wonderful!! Front desk staff very professional and pleasant, both evening and morning. Don’t be discouraged by the outside appearance, room is very clean and bed was comfortable. Coffee maker, fridge and microwave in room. Small screen TV, but worked well. We were in room 10. Would definitely stay here again. Breakfast is your usual pick up and go items-nothing fancy but still something to start your day!!
Stayed 1 night in Oct 2023
Response from Front Desk Manager Lawrence C. Hughes III on 7 Oct 2023
We appreciate your detailed and thoughtful review. And for mentioning our wonderful staff. We hope that you had a wonderful experience. We appreciate your business and hope to see you again in the future. Safe travels!

10/10 Excellent

George

Travelled with partner
Liked: Amenities
Large rooms for a very fair price!
Stayed 1 night in Oct 2023
Response from Front Desk Manager Lawrence C. Hughes III on 7 Oct 2023
Thank you kindly for rating us, we hope you had an amazing stay!

8/10 Good

Melissa

Travelled with group
Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Lindsay Dillon on 6 Oct 2023
Thank you for rating us, we hope that you had a wonderful stay!

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Meticulous grounds. Exceptionally clean rooms. Fantastic staff.
Stayed 2 nights in Sep 2023
Response from Lindsay Dillon on 2 Oct 2023
We are thrilled to hear that you enjoyed your stay with us, we appreciate your business and hope to see you again in the future!

10/10 Excellent

Jane

Stayed 1 night in Sep 2023
Response from Front Desk Manager Lawrence C. Hughes III on 27 Oct 2023
Thank you so much for your lovely review. We hope you had an amazing stay, and we look forward to seeing you in the future!

10/10 Excellent

Jane

Stayed 1 night in Sep 2023
Response from Front Desk Manager Lawrence C. Hughes III on 1 Oct 2023
Thank you for rating us, we hope you had an amazing stay!

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just pleasant
Stayed 2 nights in Sep 2023
Response from Front Desk on 27 Sept 2023
We hope that you are having a wonderful stay, thank you!

8/10 Good

Shaun

Stayed 1 night in Sep 2023
Response from Lindsay Dillon on 26 Sept 2023
Thank you kindly for rating us, we hope you had an amazing stay!

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
A great stay had all the normal amenities and clean and tidy. Wished we could open a window but otherwise perfect size and great shower pressure. Breakfast included was kinda a joke. Probably better to hit up Bob Evans
Stayed 2 nights in Sep 2023
Response from Front Desk Manager Lawrence C. Hughes III on 23 Sept 2023
We are glad that you enjoyed your stay with us! Sorry about the limited breakfast. We appreciate your business and hope to see you again in the future and safe travels!

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
It is old. The room was clean. They have done some work but the bathroom isn’t all that great. The front desk was great when we checked in. There were no wash cloths and we went and got some. He had offered to bring them to us but he got busy and we went and got them, For the price I got what I paid for.
Stayed 1 night in Sep 2023
Response from Front Desk Manager Lawrence C. Hughes III on 23 Sept 2023
Thank you kindly for your thoughtful review mentioning our wonderful staff. We are sorry about the towels not being in the room at check-in. We appreciate your business and hope to see you again in the future. Safe travels!

4/10 Poor

Alfred

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property as well as the rooms are I desperate need of being renovated.
Stayed 1 night in Sep 2023
Response from Front Desk Manager Lawrence C. Hughes III on 17 Sept 2023
We are very sorry if our property did not meet your expectations. We appreciate your business and candid feedback!

10/10 Excellent

Yilin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic guest service.
Stayed 1 night in Sep 2023
Response from Front Desk Manager Lawrence C. Hughes III on 17 Sept 2023
We are glad that you enjoyed your stay with us! Thank you kindly for reviewing us and mentioning our wonderful staff. We appreciate your business and hope to see you again in the future and safe travels!