Ratings based on 337 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
68% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from San Francisco, United States of America

Affordable pet friendly night stay

Posted 26-Oct-2016
Pros: Dog friendly
Cons: Wi-if service. Functional TV.
Location: Walmart next door
Unfortunately, when I stayed at this hotel it was undergoing a remodel. The lobby was under construction and I originally thought it was closed and drove around looking for the entrance. Check-in was easy and pleasant albeit the mess. Room was clean and bed was comfortable. The TV did not have channels working and the wifi was also down. Not very pleasant staying in the room with nothing to do so I went to bed. Hopefully things will be better once construction is finished.
Comment from Hotel Management
01-Nov-2016 by Terra Schuette- Sales Coordinator, Hotel Management
Dear Hieu, Thank you for taking the time to write a review of your stay. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. The Remolding of our lobby is to enhance are guests check-in process.We are happy to let you know we have worked out the glitches with our Internet and cable provider so if given the chance the next time you are in the area we can provide you with a superior stay. Best Regards
4out of 5
by linda from Colorado

Elmo stop

Posted 26-Aug-2016 on Hotels
Easy access to freeway and also downtown
Comment from Hotel Management
31-Aug-2016 by General Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am so pleased to hear you enjoyed our convenient location, We look forward to having you visit with us again in the future.Best Regards, Terra Schuette- Sales Coordinator
2out of 5
by A verified traveller from Nevada

Beds not good

Posted 22-Aug-2016
Cons: New beds!
Location: There is a movie theater within walking distance. There is a Denny's restaurant within walking distance, and also a Walmart. Close to airport.
The bed in my room was terrible. It was worn out and had a large bow in the middle of it. If you need a flat bed this place is not for you. Also, there was no TV guide and TV reception was marginal. What I did like was it was clean and hotel staff and workers were pleasant.
Comment from Hotel Management
23-Aug-2016 by Terra Schuette- Sales Coordinator, Hotel Management
Dear Greg, Thank you for taking the time to write your review of our property, We really appreciate your comments regarding our pleasant staff I am pleased that you enjoyed our central and convenient location, We are in the process of changing out all our beds in the hotel with new Serta mattresses. So if given the opportunity I hope that you will give us another chance to provide you with a superior stay if you should be in the area in the future! Best Regards, Terra
3out of 5
by A verified traveller

Posted 20-Aug-2016
Comfortable and clean and enjoyed use of the gym after long hours of driving.
Comment from Hotel Management
23-Aug-2016 by Terra Schuette- Sales Coordinator, Hotel Management
Dear Guest, Thank you so much for posting a review of our property. It’s great to read that you had a great stay! I truly appreciate your kind comments regarding our Clean rooms! And that you enjoyed our Gym! Once more, thank you for posting your review. We look forward to having you visit with us again in the future Warm Regards, Terra
3out of 5
by Lee

Posted 18-Aug-2016 on Hotels
Comment from Hotel Management
24-Aug-2016 by General Manager, Hotel Management
Dear Lee, Thank you so much for posting a star review of our property, We look forward to welcoming you back in the future! Best Regards, Terra Schuette- Sales Coordinator
4out of 5
by Katherine from Twain Harte

Last minute stop on the way back to California

Posted 15-Aug-2016 on Hotels
Great experience. Loved the fact that there was no smoking in the entire building. Only improvement would be the towels. I felt they were a bit too rough. Would like a softer fluffier towel.
Comment from Hotel Management
16-Aug-2016 by General Manager, Hotel Management
Dear Katherine Thank you so much for posting a review of our property. It’s great to read that you had a great stay! I truly appreciate your kind comments and that you loved that we are 100% no smoking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. Best Regards, Terra Schuette- Sales Coordinator
2out of 5
by A verified traveller from California

Sbare minimum at best

Posted 08-Aug-2016
Pros: The wifi worked
Cons: A rebuild.
One bar of soap in the bathroom - no shampoo or conditioner. Cheap towels. It looked good and cosy in the pictures but the reality was old, cheap and barely maintained. The woman at the desk told me "no continental breakfast but there is a Denis across the road." Stay away unless you are desperate.
Comment from Hotel Management
10-Aug-2016 by Terra Schuette - Sales Coordinator, Hotel Management
Dear D, Thank you for taking the time to leave a review. I am glad to hear the WiFi worked, We have taken many steps to ensure our internet is safe, and running up to speed. And no our property does not have breakfast included but there are many restaurants all within walking distance that offer a wonderful breakfast such as Matties, Denny's, & Donuts & More. Again thank you for your feedback. Best Regards,
3out of 5
by A verified traveller from Idaho

Hotel seems a bit tired.

Posted 08-Aug-2016 on Orbitz
Pros: For the price it was a nice hotel.
Cons: I would have been happier if it was cleaner: weeds cleaned out, windows cleaned, and the rooms cleaner.
Location: It is close to the freeway...easy on and off.
The front desk didn't think of putting our second night on the key so we couldn' get into our room when we got back and we had our arms full and we were tired. I had to go down to the desk to get my key activated. The front desk had to put out her cigarette before she could help me. The room could have been cleaner. The inside of the shower curtain had spots all over it. The bathtub had hairs on it that were left after cleaning.
Comment from Hotel Management
by Terra Schuette - Sales Coordinator, Hotel Management
Dear Julie, I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Best Regards, Terra
4out of 5
by A verified traveller from Idaho

Quiet location

Posted 06-Aug-2016
Pros: Reasonable rates, large room, friendly staff.
Cons: The lobby is very small with a narrow door into it. There is a nice drive up portico though...Odd combination of features.
Location: The motel is located on a hill and the drive into it is a switchback. You must drive to restaurants or shopping. Walking isn't really an option.
The room was large and very clean; the beds were comfortable; the hallways were narrow, but the stairwells were wide and carpeted though they needed cleaning. It had a nice exercise room. The parking lot was large but unkept. Cigarette butts were on the ground by the entrances around the container provided for them. We spent evenings in. There was one comfortable occasional chair with a foot rest and three small straight back chairs. Because there were three of us and the room was very large, at least one other comfortable chair would have been nice. But, we didn't ask so that can't be anyone's fault but ours.
Comment from Hotel Management
10-Aug-2016 by Terra Schuette - Sales Coordinator, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our Lobby size, Our property will be doing some renovations in the next few weeks. We are expanding the size of our lobby with a new remodel to ensure a more comfortable check-in process for our guests. Thank you again, and we look forward to seeing you on your next trip to Elko. Best Regards, Terra
4out of 5
by A verified traveller from North Salt Lake, UT

Great for a short stay.

Posted 02-Aug-2016
Pros: Might seem strange to some, but; they had great TV and a remote we could read and understand how to use.
Cons: The beds are very hard. Would be nice if they invested in pillow top mattresses.
Location: Very close to restaurants, stores, etc.
No place like home when it comes to your own bed. However, we did enjoy our short stay. They were so kind to refund one day's reservation when my husband ended up in the hospital and we had to had to rush home the same night for emergency knee surgery. His surgery had nothing to do with the hotel.
Comment from Hotel Management
10-Aug-2016 by Terra Schuette - Sales Coordinator , Hotel Management
Dear Meridee, Thanks for your kind words and compliments, Glad our t.v. and remotes worked well for you, nothing strange about that. Thank you very much for your kind comments and I hope to welcome you soon again. Best Regards,