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we paid for a updated room which was nice but the lack of detail to repairs is evident, fireplace glass loose and ready to fall out, loose dishwasher handle, ripped back of chair. We asked to replace our dirty wine glasses and coffee mugs and they were not.
Great hotel! Make sure you get a room on a floor that's significantly above the 4th floor if you're staying over the weekend. There's a significant amount of partying that goes on.
Overall The stay was good, i asked for a room at a higher level but was denied the request, said they don't have much rooms above 10th floor which is obviously a lie, elevator gliched in the evening one night, wouldn't take us up to our room, took us to 22nd floor to pick someone up and bring all ...
Great hotel, very nice rooms, very clean and close to Michigan avenue shopping and also close to Millennium Park. (Walking distance for both)
Stayed here for a week for work. It is very close to the core. The rooms are fairly small but very clean. The front desk staff are very friendly, including the bell staff. The only complaint I have is the noise level - you can easily hear the rooms next door or the elevators. The air con gets pretty ...
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