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Michael was very helpful but the girls totally ignored us when we were at the front desk. They took care of a business lady before us and we were standing at the desk first.
Our stay was great. Our room was clean, comfortable and quiet. The restaurant on site had great food and an incredible employee. She took such great care of us. The only con of this hotel was their parking. I have never had to pay for parking before and the key in and key out was a bother.
I really liked this hotel, clean, nice location too. So nice to only have a short walk next door to Gino's East. I missed not having information booklets guiding me as to local eateries & things to do. It bothered me that a small bottle of water was not only not complimentary, but was priced at $4.00. ...
Nice hotel in the heart of the Chinatown neighborhood of Chicago. Only drawback is that the parking lot nearest the hotel is across the street. Otherwise everything was fantastic!
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