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Relaxing stay near the airport. Gym and pool were great. Lake/pond was lovely. Room was spacious with two TV's.
My stay with the hotel was great. The only thing that I would liked to have checked is what other business were close to the hotel. You will need a car to go to any restaurant other than the one at the hotel. The shuttle service to and from the O hare air port was great. I did notice that other passengers ...
Clean, room had what we needed. Location is convenient to expressway, shopping and restaurants. Our mattress needed replacing,soft and body indentations. Although we were in a nonsmoking room it smelled like smoke.
The occasion was a somber one but, I truly enjoyed my stay with my Sister's. I never stayed at a Carlson property and I'm glad I did.
While it's a bit further from O'Hare, all of the staff from the front desk, to the shuttle driver, to housekeeping, to maintenance to wait staff are fantastic. They're warm and helpful, no matter what you need!
This hotel is in need of a refurbishment but the facilities are generally good. Continental breakfast had a good selection, the rooms are spacious and the pool facilities were fair. It's located in a useful area of Elk Grove as far as public transport goes although you may have to walk a bit further ...
Great experience with fabulous help from the staff when we were trying to set up time to get car back and onward for rest of our trip to Montreal. Good breakfast was also was provided.
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