Everything was lovely, but the stairs to the upper bedrooms are narrow, steep and winding. This makes them difficult for the elderly or those with large cases, but bear in mind that they are part of the character of a wonderful old building that is part of the history of this town. The staff were very helpful and friendly. The top room (with sloping floor - again, character!) had everything we needed and was very comfortable. Breakfast was cereal, juice, toast and optional full English - not the varied banquet of modern hotels, but this is a traditional British inn with rooms, not part of a modern fleet. Recommended for those who love traditional towns, architecture and service.