Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
70% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Hawaii

Good priced room for your money

Posted 14-Oct-2016
Location: Lots of good restaurants around this area
Good room comfortable bed for this hotel. Many restaurants and sight to see.
Comment from Hotel Management
19-Oct-2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am pleased to see you found our hotel to your liking at an affordable price. It is also great to see that our convenient location was beneficial. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
4out of 5
by A verified traveller

Clean hotel, but they didn't gave what I pay for.

Posted 26-Sep-2016
Pros: They didn't gave me the breakfast that was included with my reservation.
Cons: Avoid offering free breakfast or actually provide it.
Location: gret location, a lot of restaurants, close to the airport and malls.
Celan hotel, very well located. But they didn't gave me the breakfast that was included with my reservation.
1out of 5
by A verified traveller


Posted 14-Sep-2016
Pros: Donde esta localizado
Cons: El servicio y las instalaciones
Location: Aeropuerto
No funciono el aire acondicionado, hable a recepcion y quedaron de enviar a alguien para arreglarlo y nunca fueron a arreglarlo. No funciono el micro hondas. Solicite hacer el check out una hora mas tarde de lo normal, 1pm en vez de 12pm, y me dijeron que si no salia para las 12pm me iban a cobrar.
3out of 5
by A verified traveller from NM

Posted 12-Sep-2016
Pros: location
Location was good. TV didn't work. Got a different room the second night. Breakfast was not available as promised. Had to request a coffee pot, then it had moldy coffee grounds in it. Manager is supposed to refund one night. The staff was very nice. The room was clean and the bed was comfortable
2out of 5
by A verified traveller

undergoing construction

Posted 31-Aug-2016
Pros: low cost
Cons: website should have warned of construction issues
No breakfast (as advertised), kitchen not furnished with any supplies, room damp and warm upon arrival (once turned on, the a/c fixed the problem), windows don't move correctly within the frames, long walk to the rooms due to construction blocking half the parking spaces.
5out of 5
by A verified traveller

Clean but was under construction.

Posted 18-Aug-2016
Pros: Room was very spacious.
Cons: Lower the price for pets and have more grass.
They were painting the outside so was a challenge to park by our room. The room was huge and had plenty of room. Bed was very comfortable. The $25 pet charge was to much. Never been charged that high before. Would not stay here if I had a pet. There is one tiny spot for them to use the restroom. Location is very nice. Lots of places to eat.
Comment from Hotel Management
24-Aug-2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our property met your expectation, but sorry it was tough the park and you felt our pet charge was pricey. Overall I'm glad you received clean, comfortable accommodations. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
4out of 5
by A verified traveller from S

Great location.very good value.

Posted 09-Aug-2016
Value plus comfort makes it a Hotel of choice for me.
Comment from Hotel Management
15-Aug-2016 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the comfortable hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
1out of 5
by Todd

Posted 22-Jul-2016 on Hotels
The room just plain suck the trash can had trash in it as soon as I got there no wake up call service and the TV channel list they had on the nightstand wasnt right and very few channels
3out of 5
by Roberto from El Paso Texas

No continental breakfast

Posted 21-Jul-2016 on Hotels
The hotel is under construction and you advertise continental breakfast and was not offered not even coffee or hot water.
1out of 5
by A verified traveller

Nasty, Dirty and noises!!

Posted 19-Jul-2016
Pros: Nothing
Cons: Everything
The room was dirty. It had a very moldy smell to it. They do not clean your room unless you stay more than 8 nights. If you want clean towels you have to take your dirty ones to the front desk for an exchange. They have a grab and go breakfast with NO COFFEE!! They are remoldeling and at 7am on a Satruday morning we were rudely awaken by hammering and loud noise. I wish I would have read reviews before booking! Never ever again. This hotel sucks!