For no apparent reason, we, and every other first trying to check in, had to wait over 2 hours to check in. We were all sent to the bar area to wait our turn to be called to check in. No explanation, no timeline given.
No cookies, at all which is doubletrees gimmick. The room was sub par, old and decrepit looking. TV didn’t have signal
For any channels, bathtub and sink were stained and discolored. Toilet paper roll was less than half left, no box of tissue, and no extra roll of tp. We had to hunt down the maid. Lobby was about 90° every time we went to ask for help. Parking was ridiculous clearly can’t accommodate a full house. We would not stay there again!