Dear Jose, Thank you for leaving us your review, we appreciate you. We encourage you to let us know exactly what you enjoyed about your stay so that we may continue to implement these accommodations to all of our guests. We hope to see you soon.

Dear Nohemy, Thank you for rating us after your most recent stay. We encourage you to provide us with feedback as to what exactly you enjoyed or disliked during your stay.

Dear Sara, Thank you for leaving us your candid review. We are sorry you experienced a maintenance issue during your stay, we thank you for helping us to identify and fix the discrepancy. We hope you visit us soon so that we may provide you with a superior stay.

Dear Mari, Thank you for leaving us your candid review. We are working on the property as much as possible in order to provide a superior stay for all of our guests. We hope to see you soon.

Dear Mary, Thank you for leaving us your review. We are sorry to hear that we did not meet your standards and that you had so many discrepancies with your room. Unfortunately we were experiencing some problems with our water heating system put they have since been addressed.We hope to see you soon so that we may provide you a superior stay.

Dear Isabel, Thank you for leaving us your candid review. We are glad that you enjoyed the breakfast selection and our staff met your standards. We will address the issue with our housekeeping department in regards to the musty smell. We hope to see you soon.

Dear Wilhelm, Thank you so much for leaving us your kind review. We appreciate your patronage and welcome you to visit our property so that we may always provide a superior stay.

Dear Andrew,Thank you so much for your stellar review. We aim to offer an amazing guest experience to all of our guests and we are glad we were able to meet your standards. We hope to see you soon.

Dear Jorge, Thank you for leaving us your candid review. We appreciate you telling us where we can improve according to your experience we will take your review into consideration we hope you visit us soon so that we may provide you a better guest experience.

Dear Miguel, Thank you for taking the time to leave us your candid review. We are glad you enjoyed the breakfast selection, we hope you visit us again soon.

Dear Richard,Thank you for taking the time to rate your most recent stay with us. We appreciate your feedback. We hope to see you soon.

Dear Jonathan, Thank you for rating your most recent stay with us. We encourage you to leave us a more detailed review specifying what you enjoyed or disliked about your stay. It would be greatly appreciated. Hope to see you soon.

Dear Sabrina, Thank you for taking the time to rate your most recent stay with us. We encourage you to let us know what you enjoyed about your stay and what we could do to improve. We hope to see you soon.

Dear Shannon, Thank you for leaving your candid review. We appreciate you taking the time to let us know what you enjoyed about your stay. We hope to see you soon.

Dear Diana, Thank you for providing us with your review. We are glad you enjoyed your stay. We hope to see you soon.

Thank you for providing us with your score we appreciate you, hope to see you soon.

Thank you for your review we appreciate and hope to see you soon.

Dear Martha. Karina,Thank you for providing us with your review. We are glad that you enjoyed your stay. We hope that you visit the property soon. Sincerely, Norma GalavizGeneral Manager 915-778-6411n.galaviz@palettehotels.com

Dear Ruben, Thank you for providing us with your feedback we are glad that you enjoyed your stay. We will see you soon.

Dear Natasha, Thank you for providing us with your review. We hope to see you soon.

Dear David, Thank you for providing us with your feedback we hope to see you soon.

Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay we hope to see you soon.

Dear Ulises,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you for taking the time we appreciate your rating. Happy Holidays we'll see you soon.

Thank you for taking the time to rate your most recent stay with us. We appreciate your patronage please visit us soon. Happy Holidays.

Thank you very much for your candid review. We appreciate you takin the time to provide us with your score. We hope to see you soon.

We are very sorry that you didnt have a great experience i our hotel- our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board and we will strive to make improvements accordingly.

Thank you for taking the time to leave us a review please feel free to contact the property to discuss your stay further.

Thank you so much for your review we are glad we were able to provide you an excellent stay. We hope to see you soon.

Dear Angelica, Thank you for providing us with your review. We are glad you enjoyed your stay.Sincerely, Norma GalavizGeneral Manager 915-778-6411n.galaviz@palettehotels.com

We are sorry to hear that you did not have a great experience in our hotel-our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board and we will strive to make improvements accordingly.

Dear Luis,Thank you very much for your candid review of your recent stay at our hotel . Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and hotel that need attention. I hope that we can convince you to visit us again to provide a superior guest experience.

Thank you for taking the time to review us after your recent stay. We are glad you had an excellent stay and hope to see you soon.

Dear Hector,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Dear Sitlaly,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Dear Guest, Thank you for taking the time to provide us with feedback in regards to your recent stay. We are delighted to know you enjoyed your stay as well as the bar on our property. We will be looking forward to your next stay!

Dear Angelica, Thank you for taking the time to provide us with feedback in regard to your recent stay. We are delighted to know you enjoyed your visit and we will be looking forward to your next stay!

Dear Daphne, Thank you for taking the time to provide us with feedback in regards to your recent stay. I am delighted to know you enjoyed your stay. I apologize for the inconveniences you encountered in regards to piping issues. We will be addressing your feedback with our maintenance team in order for us to resolve the issue. We truly hope you will consider visiting us again in the future in order for us to provide you with a superior stay.

Dear Michael, Thank you for taking the time to provide us with feedback. I am delighted to know you enjoyed your recent visit. I will be addressing the issue regarding the toilet paper holder with my maintenance team in order for that to be resolved as soon as possible. I will be looking forward to your next stay!

Dear Ashley, Thank you for taking the time to provide us with feedback in regards to your recent stay. On behalf of myself and my entire team I apologize for not exceeding your expectations. I am truly sorry if there was any excessive noise that presented an inconvenience. We truly hope you will consider visiting us again in the future in order for us to provide you with a superior stay.

Dear Johnny, Thank you for taking the time to provide us with feedback in regards to your recent stay. I am delighted to know you enjoyed your visit and will be looking forward to your next stay!

Dear Martha, Thank you for taking the time to provide us with feedback in regards to your recent stay. I am glad to know you enjoyed your visit and will be looking forward to your next stay. Please feel free to share any suggestions you may have in order for us to provide you with a superior stay.

Dear Denise, Thank you for taking the time to provide us with feedback in regards to your recent visit. On behalf of myself and my entire team I apologize for not exceeding you expectations. I will be addressing your feedback with our maintain team in order for them to insect and resolve the issues regarding the water pressure and the air conditioning system. I can assure you this situation will not present itself in the future. In regards to the lack of outlets we offer extensions when requested in order to ensure enough outlets are available. I truly hope you will consider visiting us again in the future in order for us to provide you with a superior stay.

Dear Celeste Angel, Thank you for taking the time to provide us with feedback in regards to your recent stay. We are delighted to know you enjoyed your recent visit as well as our pool area and we will be looking forward to your next stay!