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Reviews of Americas Hotel El Paso Medical Center

2 out of 5
Americas Hotel El Paso Medical Center
450 Raynolds St, El Paso, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1002 reviews" "
Rating 8 - Good. 238 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De hotel is good ,clean the receptionist is nice ,the parking lot accessible .
Stayed 2 nights in Apr 2024

8/10 Good

Bijan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the place was clean, and they offered a decent breakfast. I recommend staying here.
Stayed 1 night in Apr 2024

10/10 Excellent

kena

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had two dogs they charge 20 for each. The cost of the hotel is cheaper on Expedia which is great! It’s very affordable and a great hotel for the price. Best thing is we had 5 pillows and tons of towels. We slept great!
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
This place was very clean and staff was very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities
Limited breakfast
Stayed 1 night in Apr 2024
Response from RICK on 7 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality for the price and close to the hospital.
Stayed 2 nights in Mar 2024
Response from RICK on 7 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

jose

Liked: Staff & service, property conditions & facilities
good price
Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
It was extremely clean and very comfortable.
Stayed 1 night in Apr 2024
Response from RICK on 7 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Diana, El Cajon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property but difficult to find
Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied good care good staff.
Stayed 3 nights in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JUAN, Humble Texa

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carlisle

Travelled with family, Business traveller, Travelled with partner
The room was super clean.
Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Imaddy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a stop here during a cross country move and were super impressed. Clean, safe, comfortable rooms. Check in was easy and the hotel is pet friendly with a reasonable pet fee. Highly recommend if seeking accommodations in the area
Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vannessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean, the staff very polite. Love that the place was quiet and also enjoy the grab and go breakfast.
Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap place, but dirty and didn’t feel very safe
Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Daqing, Fresno

Stayed 1 night in Mar 2024

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JUAN, Humble Texa

Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean.
Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to freeway and food which was a plus. The gal at the front desk was super nice and friendly. Room was clean. The one down side was that in the back I stepped off a curb and it was just not even ( only and inch maybe) just enough to make me fall and get hurt. Let guy on duty in the morning know.
Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vannessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. It was quite, clean, staff very polite. I was traveling alone and it was safe. Thank you!
Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

STEPHANIE

Stayed 1 night in Mar 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to the airport. Nice selection of toiletries. No carpet- which I love. Great TV channel selection. Only thing that needed up keep was bathtub caulking and the lack of a tub stopper. The room was super clean and the bed was comfortable. We would stay there again.
Stayed 1 night in Mar 2024
Response from rick on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Nice helpful staff.
Stayed 2 nights in Mar 2024
Response from rick on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

veronica

Stayed 2 nights in Feb 2024
Response from rick on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024
Response from rick on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ronghua

Stayed 1 night in Mar 2024
Response from RICK on 7 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Greg, Sherwood Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying one night...adequate for our needs.
Stayed 1 night in Mar 2024
Response from rick on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Mar 2024
Response from Rick on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Mar 2024
Response from Rick on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Rosana

Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Mar 2024
Response from Rick on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was was easy to check in
Stayed 1 night in Feb 2024
Response from RICK on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, amenities
Everything was great
Stayed 1 night in Mar 2024
Response from RICK on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Michel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from RICK on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Miki, North Las Vegas

Travelled with family
Disliked: Amenities, property conditions & facilities
It was noisy, track noise all night long. Our room's fridge wasn't working. Breakfast was only yogurt, oatmeal, apple, OJ, or apple juice. Coffee was 24/7 but it wasn't working. This place has laundry but you need to bring changes to use.
Stayed 1 night in Feb 2024
Response from RICK on 2 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ercan

Liked: Amenities
everything was good
Stayed 1 night in Feb 2024
Response from RICK on 29 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom not clean. Shower tub had human hair, tub had film crud and tub was pluged with hair. When problem was reported to staff, they had a I do care attitude. I could not bath and asked to talk to manager . I was denied. Bad overall experience.
Stayed 1 night in Feb 2024
Response from RICK on 29 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bianca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price, however the walls are very thin and not ideal for a light sleeper. I was woken up 3-4 times a night from cars driving by and doors slamming around me. Would definitely recommend earplugs and/or sound machine if you plan on staying here. Super convenient location for me visiting TTUHSC.
Stayed 2 nights in Feb 2024
Response from RICK on 29 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Feb 2024
Response from RICK on 29 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Daysi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from RICK on 29 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ANNA, hughes springs

Stayed 3 nights in Feb 2024
Response from rick on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kunihiko, Coppell

Liked: Staff & service, amenities, property conditions & facilities
Reasonable and good access to downtown area.
Stayed 2 nights in Feb 2024
Response from RICK on 29 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from RICK on 20 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Registration staff was friendly and efficient. Stayed only one night. Parking was easy and room was clean.
Stayed 1 night in Feb 2024
Response from RICK on 20 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio
Stayed 1 night in Feb 2024
Response from Rick on 14 Feb 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Eun

Stayed 1 night in Feb 2024
Response from Rick on 14 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the excellent price, large room, cleanliness of the property, and breakfast being included. The only negative was that it was close to the highway which made it a bit noisy.
Stayed 1 night in Jan 2024
Response from RICK on 2 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Was very good !
Stayed 2 nights in Jan 2024
Response from RICK on 2 Feb 2024
Thanks for staying with us. We appreciate your feedback!