Lobby sitting area

Reviews of Travelodge by Wyndham El Centro

3 out of 5
Travelodge by Wyndham El Centro
2015 Cottonwood Cir, I-8 Exit Emperial Ave, El Centro, CA

Reviews

7.6

Good

Rating 10 - Excellent. 186 out of 589 reviews" "
Rating 8 - Good. 210 out of 589 reviews" "
Rating 6 - Okay. 113 out of 589 reviews" "
Rating 4 - Poor. 49 out of 589 reviews" "
Rating 2 - Terrible. 31 out of 589 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gonzalo

Stayed 1 night in Oct 2021

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bad smells in the room. Very good.
Stayed 1 night in Oct 2021

10/10 Excellent

Jorge

Stayed 2 nights in Sep 2021

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Sam on 28 Sept 2021
Dear Michaela. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and confortable place to relax. The night desk attendant was very polite and professional. I recommend this place.
Stayed 1 night in Sep 2021
Response from Sam on 27 Sept 2021
Dear Luis. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Sam on 16 Sept 2021
Dear Harry. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

10/10 Excellent

JJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, abundance of parking,
Stayed 1 night in Sep 2021
Response from Sam on 9 Sept 2021
Dear JJ, Thank you for your review. I am sorry that your room wasn't to your satisfaction as guest satisfaction is our main priority. We are extremely sorry for inconvenience. Sincerely, Sam(GM)

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Dave, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the temporary inconvenience of the Imperial Valley on and off ramp to interstate 8 being closed, this hotel is still conveniently located and near dining and shopping options. This is not a fancy hotel and the bar and restaurant are closed likely due to Covid but this motel is a great value.
Stayed 1 night in Sep 2021

6/10 Okay

Connie

Disliked: Property conditions & facilities, room comfort
Not good experience , no breakfast. Carpet is dirty. Room is dark . Except 2 bath tower, only one small tower.
Stayed 1 night in Aug 2021
Response from Sam on 31 Aug 2021
Dear Connie, Thank you for your review. I am sorry that your room wasn't to your satisfaction as guest satisfaction is our main priority. We are extremely sorry for inconvenience. Sincerely, Sam(GM)

10/10 Excellent

Aurelio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Sam on 17 Sept 2021
Dear Aurelio. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst motel I’ve stayed in, the room was terrible it smell like smoke evethough I ask for non smoking, the beds were old and had graffitti on them, the furniture was old and dirty, the carpet was dirty there were holes on the chairs overall it looked like homeless people live there terrible experience and I think I definitely over paid for that room.
Stayed 3 nights in Jul 2021
Response from Sam on 10 Aug 2021
Dear Guest, Thank you for your review. I am sorry that your room wasn't to your satisfaction as guest satisfaction is our main priority. We are extremely sorry for inconvenience. Sincerely, Sam(GM)

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021
Response from Sam on 2 Aug 2021
Dear Francis. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

2/10 Terrible

Catherine

Disliked: Cleanliness, property conditions & facilities
Yeah... don't.
First, entered a room of abt 90°. AC didn't make a dent in the 10 min I stayed. Curtains wouldn't close all the way. Asked for walk-in shower. Nope. Then I discovered a visitor--cockroach on the ceiling. Left. Attendant said I have to contact Hotels.com for refund. 😖
Stayed 1 night in Jul 2021
Response from Sam on 27 Aug 2021
Dear Catherine, Thank you for your review. I am sorry that your room wasn't to your satisfaction as guest satisfaction is our main priority. We are extremely sorry for inconvenience. Sincerely, Sam(GM)

10/10 Excellent

Nadine

Stayed 1 night in Jul 2021

8/10 Good

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk service was great, the rooms were a little “tired”, there was a space by the front door which you could see out of, and the air conditioner had a hard time keeping up, but it was terribly hot!
Stayed 1 night in Jul 2021
Response from Sam on 17 Sept 2021
Dear Sheri. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Will fix the door space as soon as possible. Sincerely, Sam(GM)

10/10 Excellent

Cecilia or Hospicio C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than others
Stayed 1 night in Jul 2021
Response from Sam on 27 Jul 2021
Dear Hannah. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I liked that the room was spacious w 2 individual bedrooms and 2 couches. Didn’t care for the kitchen not being stocked w the normal kitchen items all other hotels have, such as pots, utensils, plates, cups... but it did have a cpl frying pans in the room.
Stayed 4 nights in Jul 2021
Response from Sam on 28 Jul 2021
Dear Guest, Thank you for your review. I am sorry that your room wasn't to your satisfaction as guest satisfaction is our main priority. We are extremely sorry for inconvenience. Sincerely, Sam(GM)

10/10 Excellent

MICHELE

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy room.
Terrible room condition. Smelled like a mixture of wet dog and stale cigarette smoke. Carpet was filthy with visible debris. Took one step in the room and turned around, went to the front desk and told them that I was not going to be able to stay. Had to find another hotel and pay top price because of last minute check-in.
Stayed 1 night in Jul 2021
Response from Sam on 28 Jul 2021
Dear Michele, Thank you for your review. I am sorry that your room wasn't to your satisfaction as guest satisfaction is our main priority. We are extremely sorry for inconvenience. Sincerely, Sam(GM)

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was the best and it’s so clean and the property was in great condition. We will definitely stay there again.
Stayed 1 night in Jul 2021
Response from Sam on 19 Jul 2021
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

10/10 Excellent

Sarah

Stayed 1 night in Jul 2021
Response from Sam on 16 Jul 2021
Dear Sarah. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from Sam on 19 Jul 2021
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from Sam on 16 Jul 2021
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021
Response from Sam on 15 Jul 2021
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Sam on 28 Jun 2021
Dear Maria. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jun 2021
Response from Sam on 24 Jun 2021
Dear Roberto. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pass through traveler, first impressions...the place needs some TLC inside and out to keep the price point
Stayed 1 night in Jun 2021
Response from Sam on 24 Jun 2021
Dear Guest, Thank you for your review. I am sorry that your room wasn't to your satisfaction as guest satisfaction is our main priority. We are extremely sorry for inconvenience. Sincerely, Sam(GM)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Sam on 24 Jun 2021
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

6/10 Okay

Santiago

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It’s ok not the best but ok..
It’s too expensive for the condition of the hotel…
Stayed 1 night in May 2021
Response from Sam on 22 Jun 2021
Dear Santiago, Thank you for your review. I am sorry that your room wasn't to your satisfaction as guest satisfaction is our main priority. We are extremely sorry for inconvenience. Sincerely, Sam(GM)

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Sam on 10 May 2021
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely,

6/10 Okay

Rick

Business traveller
Liked: Staff & service
Disliked: Room comfort
The pillows need replaced. I was placed in a 2 bed room, so I had 4 pillows to choose from. I did find one that was somewhat comfortable. During my previous stays, the pillows were not comfortable. The bed is very comfortable.
Stayed 1 night in Apr 2021
Response from FDA Maria on 8 Apr 2021
Dear Rick, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to El Centro.

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2021
Response from FDA Maria on 13 Apr 2021
Thank you for taking the time to review our property. Your feedback is appreciated. We are pleased to hear that you enjoyed your stay. It is rewarding to know that our efforts to make for a great stay experience paid off. Please come again. Thank You, Maria

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021
Response from FDA Maria on 8 Apr 2021
Thank you for taking the time to review our property. Your feedback is appreciated. We are pleased to hear that you enjoyed your stay. It is rewarding to know that our efforts to make for a great stay experience paid off. Please come again

2/10 Terrible

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was okay... when I pulled back the sheets there were blood stains on the sheets. I asked for them to be changed and no one was available. Disgusting. Not super helpful staff.
Stayed 1 night in Mar 2021
Response from Sam on 18 Mar 2021
Dear Guest, We would like to thank you very much for sharing with us your feedback regarding your stay at the Travelodge at El Centro CA. I am very sorry to hear that several things throughout your stay did not meet your expectations. We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back in the near future. Thank you Sam

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 2 nights in Mar 2021
Response from FDA Maria on 26 Mar 2021
Thank you for taking the time to review our property. Your feedback is appreciated. We are pleased to hear that you enjoyed your stay. It is rewarding to know that our efforts to make for a great stay experience paid off. Please come again.

10/10 Excellent

Leonard C.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place great value. Many of the comforts of home with a full kitchen.
Stayed 2 nights in Mar 2021
Response from Front Desk-Dave on 15 Mar 2021
Glad to hear your enjoyed your stay,Thank you so mcuh for your feedback.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem I had was I couldn't find the ice machine, but really didn't need it. The bed didn't have enough blankets, but I turned up the heater so all was fine.
Stayed 1 night in Mar 2021
Response from Front Desk-Dave on 15 Mar 2021
Very sorry for the inconvenience, we will glady make your next stay more comforting.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet! Good location and great parking. I would use it again if needed
Stayed 1 night in Mar 2021
Response from Front Desk Agent- Maria on 12 Mar 2021
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel

8/10 Good

marilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from FDA Maria on 8 Mar 2021
Dear Marilynn, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎 Needs to be remodeled , old rooms, had odor no no no , never again
Stayed 1 night in Mar 2021
Response from FDA Maria on 8 Mar 2021
Dear Guest, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.

10/10 Excellent

Dustan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Sam on 5 Mar 2021
Dear Dustan, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam

6/10 Okay

Jayne

Business traveller
Disliked: Cleanliness, property conditions & facilities
Cockroaches in the room, carpet coming apart with carpet tacks coming up. Faucet was broken but the bed was comfortable.
Stayed 1 night in Mar 2021
Response from FDA on 4 Mar 2021
Dear Guest, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Motel is outdated but staff is very nice and very helpful. For the price and location it was ok.
Stayed 2 nights in Feb 2021
Response from FDA Maria on 1 Mar 2021
We are pleased you enjoyed your stay with us and would like for you to come back when needed. Thank you!

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Ice machine didn't work and no breakfast .When we arrived it was late in the day and the clerk was nice and got us a room on the ground floor.
Stayed 1 night in Feb 2021
Response from Liz on 16 Feb 2021
Dear Guest, I am very sorry to hear that your stay at the hotel was not up to par. Ice Machine is fixed now and cannot serve breakfast due to Covid-19. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to El Centro. Thank you Liz

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Nice room and service.
Stayed 1 night in Feb 2021
Response from Sam on 15 Feb 2021
Dear Reyna. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2021
Response from Sam on 15 Feb 2021
Dear Stephanie. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam(GM)

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i dont like the area rooms old outdated for the price
Stayed 1 night in Feb 2021
Response from Sam on 16 Feb 2021
Dear Guest, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to El Centro. Sincerely Sam(GM)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. Staff is great and very helpful
Stayed 5 nights in Jan 2021
Response from Sam on 3 Feb 2021
Dear guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Sam

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Sam on 3 Feb 2021
Dear Frank, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sam Patel GM

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and located close to restaurants and stores. We liked the frige and microwave in the room. The person that checked me in was very friendly and helpful.
Stayed 1 night in Jan 2021
Response from Sam on 1 Feb 2021
Dear Guet, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, Sam