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Reviews of Europlaza Hotel & Suites

3.5 out of 5
Europlaza Hotel & Suites
Montevideo 327, Buenos Aires, Capital Federal

Reviews

8.2

Very good

Rating 10 - Excellent. 164 out of 453 reviews" "
Rating 8 - Good. 201 out of 453 reviews" "
Rating 6 - Okay. 56 out of 453 reviews" "
Rating 4 - Poor. 13 out of 453 reviews" "
Rating 2 - Terrible. 19 out of 453 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jarlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Not only was it walkable distance to almost every restaurant, bakery and bar. But the staff was excellent. Very friendly and helpful. Would definitely stay again. Location was perfect for us!

8/10 Good

natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

MarioG, Coral Gables, Florida

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The location was great, 400 m from the subway, smack in the middle of the theater district with over 30 playhouses within 500 m. The room had a central air conditioner with a vent going straight on the head, making it difficult to impossible to sleep. The receptionist will not move a finger to help even for a client arriving with 4 suitcases. The sink in the bathroom does not have space to place toiletries. Shower water pressure was inconsistent.
Stayed 4 nights in Jan 2020
Response from Europlaza Hotel & Suites. on 24 Jan 2020
314/5000 Thanks for choosing us, Mario. We love that you had a pleasant stay and we regret that you have not received help, but the problem is that at that time the receptionist was alone and for us the security of the establishment is paramount. We still wish to be able to stay again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Ulises

Stayed 6 nights in Nov 2019

8/10 Good

Horacio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommedable
Good location, excellent service. I would stay again in this hotel.
Stayed 5 nights in Oct 2019
Response from Europlaza Hotel & Suites. on 22 Nov 2019
Dear, thanks for staying with us. We hope to receive it again soon. Regards.

10/10 Excellent

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price in the heart of downtown Buenos Aires
The hotel staff was amazing and extremely helpful. The location of the hotel was great, close to everything. The hotel was clean and it included breakfast. I would stay there again.
Stayed 3 nights in Oct 2019
Response from Europlaxa Hotel & Suites. on 17 Oct 2019
Dear Carol, thank you for staying with us. We are glad to know that your stay was pleasant. We hope to receive it again. Regards.

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Adequate, but dated
This was overall a pretty meh experience. The bed was OK. It was clean. The breakfast was fine. The lockbox worked. The staff were friendly. The shower was not in great shape. The elevator was horrendously slow to where I usually took the stairs to the 3rd level. The soap and shampoo were awful. Not a fan of having to be buzzed in everytime to come or go when you need a keycard to enter or turn on lights anyway. Power went out for most of an evening while there, which was not a fault of the hotel per se but was kind of an annoyance. But the location is great, the price is decent, and the spacing between floors made it so it was fairly quiet at night.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bed nearly unsleepable. Sewerage smell coming up vent in bathroom. Stayed for two nights. Paid for four nights. No offer of refund for last two nights. No one asked what the problem was. No interest by reception. When I purchased the accomodation I paid the higher rate so if necessary I could claim a refund. But that had to be done 72 hours before arrival. I only booked 48 hours prior so that option shouldn’t have even offered to me. Poor effort. Plenty of better places to stay
Stayed 4 nights in Jun 2019

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
Right Choice
Good room and breakfast. Excellent place in Buenos Aires.
Stayed 1 night in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just needed a bed for two nights. This was such an excellent value, and I slept well. Great location.
Stayed 2 nights in Jun 2019

8/10 Good

Gilde

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Centro of Buenos Aires with very responsive staff. Could improve in bedding and breakfast choices.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was good, elevators slow, breakfast was ok
Stayed 5 nights in Feb 2019

8/10 Good

Jack, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable stay in Buenos Aires
Nice location within walking distance to many attractions & lots of restaurants nearby. Good value for $$, staff very accommodating, beds comfortable, decent, if not great, breakfast. Just be aware that rooms are small.Good
Stayed 6 nights in Apr 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good tours available at front desk for a fair price. Friendly and helpful staff.
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like anything! Old hot smelled dirty small boring.
Stayed 2 nights in Mar 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel
Very late arrival (post midnight ) and immediate impression not especially favourable. However this turned out to be a very pleasant hotel and although devoid of any luxuries it was perfectly functional. Very clean,great position ,good breakfast and very welcoming and helpful staff. Only negatives were very small rooms and poorly lit corridors .
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Room key didn’t work three times, very frustrating especially after a late arrival from the airport ( 20 + hours of air travel), unable to enter room !! No proper shower curtain /door, water spilled on the floor, very uncomfortable for feet on wet floor.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2019

6/10 Okay

michal

Stayed 1 night in Feb 2019

10/10 Excellent

Neil, York, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, housekeeping every day, lovely breakfast & excellent staff.
Stayed 7 nights in Jan 2019

6/10 Okay

Thierry

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The breakfast was average, but I did not expect more. It was an easy walking distance to the main streets in the city, but in a more quiet location.
Stayed 4 nights in Dec 2018

6/10 Okay

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Location Only
The only good thing about this hotel is the location. Everything else was below average. But again because of the location, you can overlook the old conditions and extremely thin walls. Staff was friendly too.
Stayed 3 nights in Oct 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, so nice to have a spa bath in the room.
Stayed 2 nights in Mar 2018

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sir's BA hotel reflection
The front-office staff was very professional and helpful.... fluent in English.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and good organisation for tour
I asked tour and another things very quickly help And very kind staff clean room very good hotels
Stayed 3 nights in Jan 2018

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good nil issues
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

10/10 Excellent

Elias Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the right place at the right price.
As a returning client I am biased in favor of Europlaza because I like the staff, the location and they always assign to us the quiet room we always seek..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jose f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, kind staff.

8/10 Good

Dominik, Melbourne

Liked: Cleanliness, staff & service, room comfort
Great location, very good value for money
A no-thrills hotel that ticks all the right boxes. I stayed an entire week at Europlaza and I enjoyed my time there. It is right in the middle of Buenos Aires' theater/performance district with lots of cafes bars and restaurants in the vicinity. The hotel itself is clean, staff are friendly & helpful, internet connection is good. TV and toiletry are basic, but the room has everything you need apart from an ironing board and tea-making facilities. The hotel isn't noisy and the Aircon works well. The (free) breakfast room is a bit depressing and food is basic, but overall there is decent variety. Staff were very helpful to organise late checkout and provide other helpful services. I'd be happy to stay there again

6/10 Okay

Lawrence, Argentina

Disliked: Property conditions & facilities
I expected more from this hotel
The best: the area and places around the hotel. I expected more from this hotel.

8/10 Good

Deb, Winnipeg, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location with fabulous staff
We recently spent 4 nights in Buenos Aires at the Europlaza Hotel and found it to be a perfect choice for us. The location was central and enabled us to walk just about everywhere. The staff at the front desk spoke English and were extremely helpful in assisting us. That was such an important part of our stay. The rooms were clean, quiet and a decent size with a large bathroom. The breakfast was good with a variety of cheeses, meats and pastries. There are plenty of restaurants in the area with a lovely plaza across the street with bars, stores and places to eat. The only down side is that the lobby is very small with no real place to sit if you want to relax away from your room, but that is really a minor issue. This hotel is great value for its price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel downtown
Helpful staff, clean room and lovely breakfast. Highly recommended.

10/10 Excellent

Hank, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The hotel is in a convenient, safe and quiet area. There are restaurants nearby and several blocks from Florida street, which I found out to be too touristy (and with too many touts) for me. The Jacuzzi was nice and the free breakfast was good. The room was very clean and good size. Bed was comfortable. The staff was helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An affordable gem in a lovely location
I loved it and was impressed by the price. Nice breakfast, great front desk staff, and very accessible by subway and buses. Many great restaurants and sightseeing attractions closeby. The desk wall already had a U.S. adaptor built-in which helped.

4/10 Poor

edith, Tampa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I guess for the price not bad, not too nice staff, bad location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value option
Loved BA especially the portineos. Great location easy walking everywhere and close to tube.

10/10 Excellent

Richard, Concho, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasons to stay are many!
Convenient, well appointed room. Extremely helpful staff who spoke English, making communication easy. Walking distance to most city sites and the staff will help recommend reliable options for the few other sites. Walking distance to ferry terminal for day trip to Colonia, Uruguay, worth the time and cost. Pastries at breakfast help make it a most delightful way to start the day, though there are many more options on the included meal. Would definitely come back!

10/10 Excellent

Martin 47, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to Buenos Aires!
After a 13 hour flight from London, we arrived at Europlaza just before the official check-in time. Fabian, the duty receptionist, explained that we could go up shortly but, instead of just asking us to take a seat in the lobby, took the opportunity of explaining where the sights were, provided us with a map and answered several questions - all in excellent English. The room was on the fourth floor on the corner, so there were two windows, both of which opened. However, the airconditioning unit was quiet, efficient and easily controlled. The bathroom was well equipped, with an enormous spa bath (which we didn't use) with a shower over the bath. A good supply of hot water when it came through, but not a great pressure. The bed was comfortable and the room had a desk and chair which was useful for using my netbook. The wif-fi signal was strong and no interuptions to the service. There was little in the way of storage space - not even a shelf under the bedside table. Breakfast is included in the price. A good selection of cereals, breads and pastries, cold ham, hard-boiled eggs and cheese. There were small glasses with fresh fruit salad. Also a toaster and sandwich maker. The waiter, who was friendly and welcoming, kept supplies topped up and had a watchful eye on guests arriving and leaving, so the tables were cleared and relayed promptly. For families with children, he took trouble in ensuring they had a highchair, etc.

10/10 Excellent

Micheline, Quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europlaza, courteous staff, nice quiet room
We really enjoyed our one night stay at Europlaza Hotel and Suites. Room was of a good size and bed mattress super comfortable. Clean bathroom although it would it would had been nice to have a shelvefor our toiletries. An extra chair in the room would also had been appreciated. Nice surroundings with lots of restaurants. Hotel staff very courteous and helpful.

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in good location
The hotel was located a short walk from the Obelisk and also reachable from Plaza de Mayo. Very clean. Staff were friendly. Breakfast was also plentiful.