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Reviews of Hostería Los Hielos

3 out of 5
Hostería Los Hielos
Rene Favaloro 3698, El Calafate, Santa Cruz

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Anna the manager, was wonderful and very helpful providing information on several activities and restaurants in the area. I hadn’t felt well for several days and she arranged for her staff to make home-made soup and medicinal teas for me as I wasn’t able to leave for a short period. Ena her assistant, was also very helpful and accommodating with several requests I made. Overall a very pleasant stay and a very comfortable vibe or feeling on the property-would highly recommend!!
Stayed 5 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna and her staff were always attentive, curteous and helpful in so many ways. When I wasn't feeling well, Anna recommended several medicinal teas and items to purchase at the pharmacy as I don't speak Spanish. She arranged for homemade soup to be brought to my room as I wasn't feeling well enough to venture out one day. She recommended several activities "off the beaten track" not found in the usual tourist guides. I felt as if I received VIP treatment and noticed all the guests were treated equally as well. Her assistant Ena was very friendly, helpful and accomodating as well. If I return again one day, this is the place I'll stay!
Stayed 1 night in Feb 2024

10/10 Excellent

ANGELICA, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena hostería
En general bien solo un problema con la caja fuerte que no funcionó, es recomendable el hotel lo que sí está un poco alejado del centro

10/10 Excellent

Victor, S.A.Padua (Bs.As.)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Placentero lugar atendido cordial y calidamente
La cálida atención del personal hace del bello lugar una placentera estadía. Todos se preocupan por que uno no solo tenga una buena estadía en el Hotel, sino que colaboran en todo.

8/10 Good

Alejandra , Mexico DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito Hotel
Es un hotel pequeño, pero con muy buenas instalaciones. Solo cene una vez y bastante rico. El único detalle es que está retirado del centro (30 cuadras) y no tiene ningún servicio de traslado así que tienes que caminar o solicitar un taxi y no hay ningún servicio a la redonda, esta en un fraccionamiento que se ve nuevo