They gave us the worst room in the hotel. The room was situated in the middle of the hotel with a window opened to the hall way. The hall way is a closed space. It was always smelling humid in our room. While there were other rooms with views (windows) to the backyard or the city, our room had none. For the price we paid it was a disappointment.
Comment from Hotel Management
11-Jul-2019 by H10 Metropolitan, Hotel Management
Dear Mr. Ramirez,
First of all thank you for sharing your opinion with us.
We are very sorry to read that the room was not as you expected, but, if we had known about this issue during your stay we would have checked the possibility of offering a room change.
However, for future occasions, if you prefer an exterior room, we would recommend you to contact our reservations department to help you booking a room that suits perfectly your needs.
We remain at your entire disposal for any further information you may need.