No sound proof between other rooms. We could hear other person’s snoring every night.
Staff is friendly but never help or sevice to carry things. Overall, the fercility is small and a bit far away from the main area in Barcelona. I would not go back to this hotel. I dont believe this hotel is four star, I think this hotel is only three star.
Comment from Hotel Management
12-Jan-2019 by David Torres, Hotel Management
We thank you for choosing us for your visit in Barcelona, also for your time and comments that are essential for the constant improvement of the hotel as we strive daily to give you the best service and attention.
Notes have seriously been taken from your appreciated remarks and suggestions about the room noise isolation. It is our goal to get it right and create a fantastic experience for our guests. The noise isolation from room to room and from the exterior to the room were addressed early on in the design process of our hotel, applying measures such as double-glass soundproof windows in all our rooms.
Regarding the location, please be aware that through the satisfaction surveys that our clients deliver, the hotel's location is one of the strongest and best valued points along with the attention and friendliness of the staff and the breakfast.
Referring to your comments, we regret the inconvenience that you may have experienced during your stay with us; We would like to inform you that you can report any incident or suggestion you have to our staff that is always at your entire disposal, before, during and after your stay.
It will be a pleasure to host you again soon and better showcase our service so you can enjoy the experience that so many of our guests have grown so fond of.
All the best,