Ratings based on 860 verified reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 31 Oct 2019
Comment from Hotel Management
3 Nov 2019 by Sandra Díaz, Duty Manager, Hotel Management
Thank you very much for taking the time to share your experience about your stay at Alexandra Barcelona Hotel, Curio Collection By Hilton. We will be very much looking forward to welcoming you back soon.
5 out of 5
by a verified traveller

Posted 23 Oct 2019
Comment from Hotel Management
26 Oct 2019 by Sandra Díaz Duty Manager, Hotel Management
Dear Gest, Thank you very much for your sharing your experience about your recent stay at Alexandra Barcelona Hotel, Curio Collection by Hilton. It is a plaeasure to learn that you enjoyed your stay with us. We are looking forward to welcoming you back on future visits to our lovely city. Kind regards,
5 out of 5
by a verified traveller from Knoxville

Posted 14 Oct 2019
The property was clean and very well situated, the staff was very friendly and helpful.
Comment from Hotel Management
15 Oct 2019 by Carlota Monter - Assistant Front Desk Manager, Hotel Management
Dear guest, Thank you for sharing your experience about your recent stay at Alexandra Barcelona Hotel, Curio Collection by Hilton. We are pleased to learn that you had an excellent stay in our property and that the staff was friendly and helful. We will be very much looking forward to welcoming you back soon. Kind regards, Carlota Monter Assistant Front Desk Manager
5 out of 5
by a verified traveller

Posted 13 Oct 2019
Terrace suite was more than expected and was absolutely enjoyable and relaxing
Comment from Hotel Management
14 Oct 2019 by Carlota Monter - Assistant Front Desk Manager, Hotel Management
Dear guest, Thank you very much for sharing your experience about your recent stay in our porperty. We are delighted to read your words, to know that the hotel exceeded your expectations and that you had a pleasant and relaxing stay with us. We will be very much looking forward to welcoming you back on futures visits to Barcelona. Kind regards, Carlota Monter Assistant Front Desk Manager
5 out of 5
by a verified traveller

Posted 22 Sep 2019
Staff was very accommodating and helpful. I would stay here again.
Comment from Hotel Management
23 Sep 2019 by Carlota Monter Assistant Front Desk Manager, Hotel Management
Dear guest, Thank you very much for sharing your experience about your recent stay at Alexandra Barcelona Hotel, Curio Collection By Hilton. We are delighted to learn that staff service was acommodating and helpful and that you has a pleasant stay in our property. We will be very much looking forward to welcoming you back soon. Kind regards, Carlota Monter Assistant Front Desk Manager
5 out of 5
by a verified traveller

Posted 7 Sep 2019
Nice and easy property and people Food and entertainment of Madrid
Comment from Hotel Management
7 Sep 2019 by Sandra Díaz, Duty Manager, Hotel Management
Thank you very much for taking the time to share with us such a positive feedback. We are delighted to learn that you enjoyed your stay At Alexandra Barcelona Hotel, Curio Collection by Hilton. We will be very much looking forward to welcome you back on your future visits to Barcelona.
4 out of 5
by a verified traveller from Melbourne

Posted 19 Aug 2019
Location was perfect. Staff were more than accommodating. The facilities were good, the hotel was a little worn, especially the rooms. Our AC unit definitely needed a service as it made regular noises throughout night which was annoying.
Comment from Hotel Management
19 Aug 2019 by Sari Gomez - Rooms Division Manager, Hotel Management
Thank you so much for choosing the Alexandra Hotel for your recent stay in Barcelona and for taking the time to share your experience with us. I appreciate your kind words about our staff. They are very inspiring. I also took note of your genuine feedback about your room. Rest assured that the situation you described is not representative of the high standards we aim to achieve and I would like to apologise for any inconvenience. I have shared your comments with the teams involved to avoid any reoccurance. Thank you again for your constructive feedback
4 out of 5
by a verified traveller from London

Posted 13 Aug 2019
Excellent location in centre of town. The premises and room were clean and comfortable but the room (room 101) had no view whatsoever as there was a wall one metre in front of the patio door! Otherwise all other aspects were ok.
Comment from Hotel Management
16 Aug 2019 by Sandra Díaz, Hotel Management
Thank you for taking the time to write a review of your experience of your stay in our property. We are deeply sorry to learn that the hotel did not meet your expectations. At Alexandra Barcelona Hotel, Curio Collection by Hilton, we are continuously working to improve and deliver the best experiences always. It is our goal to reach excellence and we strive to provide each and every guest with the best possible stay. We truly hope we can welcome you back on future visits to our lovely city and give to the hotel a new opportunity to recover your trust in our property.
2 out of 5
by a verified traveller from Boston

Posted 20 Jul 2019
It attempted to be a boutique hotel but ended up being tired and a bit shabby especially for the price. I stayed in Barcelona at another hotel with better accommodations for nearly half the price per night.
Comment from Hotel Management
22 Jul 2019 by Carlota Monter - Assistant Front Desk Manager, Hotel Management
Dear guest, Thank you very much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection By Hilton. I am deeply sorry the hotel did not meet your expectations. It would be really grateful if you could give us more details of your say. We are constantly working on improving our hight quality service and product. We will be very much looking forward to welcoming you back on future visits to Barcelona. Kind regards, Carlota Monter Assistant Front Desk Manager
3 out of 5
by a verified traveller

disappointing

Posted 17 Jul 2019 on Hotels
It was a mediocre experience - very small dark rooms, a shoebox that was described as a fitness centre (three machines and one rack of hand weights) and a pool that closed at 7pm so they could convert it to a restaurant. The lift didn’t work so we had to continually climb multiple flights of stairs and there were never any towels at the pool. Not a 4 star experience.
Comment from Hotel Management
18 Jul 2019 by Carlota Monter - Assistant Front Desk Manager, Hotel Management
Dear guest, Thank you for sharing your experience about your recent stay in our property. We are deeply sorry that the hotel did not meet your expectations. The Alexandra Barcelona Hotel, Curio Collection By Hilton, is a boutique hotel where you can find a variety of room types well described in our website. The area of fitness centre is composed by a few machines and hand weights, a sauna, massage room and a bathroom. The pool is open from 10 am having the full day to relax there. We really hope to have the pleasure to welcome you back and have a new opportunity to offer an excellent stay with us. Kind regards, Carlota Monter Assistant Front Desk Manager