It was a mediocre experience - very small dark rooms, a shoebox that was described as a fitness centre (three machines and one rack of hand weights) and a pool that closed at 7pm so they could convert it to a restaurant. The lift didn’t work so we had to continually climb multiple flights of stairs and there were never any towels at the pool. Not a 4 star experience.
Comment from Hotel Management
18 Jul 2019 by Carlota Monter - Assistant Front Desk Manager, Hotel Management
Thank you for sharing your experience about your recent stay in our property.
We are deeply sorry that the hotel did not meet your expectations. The Alexandra Barcelona Hotel, Curio Collection By Hilton, is a boutique hotel where you can find a variety of room types well described in our website. The area of fitness centre is composed by a few machines and hand weights, a sauna, massage room and a bathroom. The pool is open from 10 am having the full day to relax there.
We really hope to have the pleasure to welcome you back and have a new opportunity to offer an excellent stay with us.
Assistant Front Desk Manager