Ratings based on 282 Verified Reviews

4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jul-2017
Friendly staff and nice facility. The pullout sofa can be more comfortable though. My back is still suffering after a week.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jun-2017
The hotel staff are not friendly and don't seem to care about any issues you're having. When we first arrived we asked if we could use the conference and the gentlemen replied that it was in use, but if we had $250 he could probably make time for us. I found that extremely off putting, as if he was insinuating we wouldn't have enough money for that. They also wrote the incorrect room key number on our pass and we had to lug all our luggage back downstairs to get the r
4 out of 5
Recommended
for Everyone
by A verified traveller from new windsor, ny

Has all the amenities for an enjoyable stay

Posted 03-May-2017
Great, good breakfast and comfortable bed Very close to major highways
4 out of 5
by anna

This traveller left a rating score only Posted 03-Apr-2017 on Hotels
5 out of 5
by abria

This traveller left a rating score only Posted 27-Mar-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Bronx, NY

Very nice near highway and mall was near.

Posted 04-Mar-2017
The gentleman at the front desk was pleasant. The decord was nice. Our room with kitchen was clean and have everything, but no oven. But I was able to create a delicious meal we had a ice maker and a dishwasher. I was pleased with our bed and no noise from outside. We will visit again and tell family and friends. Thank you.
2 out of 5
by Ronald

Posted 20-Feb-2017 on Hotels
Horrible
4 out of 5
by Marcia

Posted 08-Feb-2017 on Hotels
This was an enjoyable stay. The outdoor fire pit was a great added bonus. Breakfast was also good, but they should have bacon on the weekends. Parking was never an issue. Free Wi-Fi is a plus.
4 out of 5
Recommended
for Everyone
by A verified traveller

Overnight Stay

Posted 06-Feb-2017
Pros: Cleanliness and 'feels like home'.
Cons: Shower water temperature.
Everything was perfect with the exception of the temperature of the water in the shower. Lukewarm. We notified the front desk.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Maryland

Attractive Lodging with An Attentive Staff

Posted 03-Feb-2017
Pros: The staff and the clean and attractive facility.
I chose this Residence Inn because it came up on the Expedia list with a reasonable cost and good reviews. Our stay was only for one night, as we came into the area for a brief meet-up with a relative, but I would definitely stay at this hotel again if I am in this vicinity. I was so impressed with the staff.Everyone we came into contact with at the the front desk and in the housekeeping crew was very attentive and exceptionally helpful and seemed to want to be there--a rare experience these days. The building and grounds are very well maintained and attractive.And I love the idea of providing guests with events like the restaurant tasting night that happened to fall on the evening that we were staying at the hotel. I can see how this hotel would be appealing to a long-term business traveler. The only negative -- a very minor one-- was that there was no ice machine for the floor. But a call to the front desk resulted in the delivery of some ice to our room.