Exterior

Reviews of Holiday Inn Effingham, an IHG Hotel

3.5 out of 5
Holiday Inn Effingham, an IHG Hotel
1301 Avenue Of Mid America, Effingham, IL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 348 out of 492 reviews" "
Rating 8 - Good. 103 out of 492 reviews" "
Rating 6 - Okay. 26 out of 492 reviews" "
Rating 4 - Poor. 9 out of 492 reviews" "
Rating 2 - Terrible. 6 out of 492 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hieff on 29 Jan 2024
Thank you

10/10 Excellent

Barbara

Travelled with partner
Check in was easy and quick. Trevor was very personable and send us a checkin email making sure our room was great, and it was!
Stayed 1 night in Jan 2024
Response from Hi on 9 Jan 2024
Great to hear. Thank you for the compliment about our team member and your stay.

10/10 Excellent

Timothy, Fond du Lac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dog friendly. Staff was very nice.
Stayed 1 night in Jan 2024
Response from Hieff on 8 Jan 2024
Thank you. We are not a pet friendly hotel. Service animals only.

10/10 Excellent

Meryl

Stayed 1 night in Dec 2023
Response from Hieff on 8 Jan 2024
Thank you for staying with us.

10/10 Excellent

Natalie

Stayed 1 night in Dec 2023
Response from Hieff on 31 Dec 2023
Great to hear. Thank you for sharing and for being our guest.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot
Nice spot to stay with the family, foods a little pricey but what isn't these days
Stayed 1 night in Dec 2023
Response from Hieff on 18 Dec 2023
Thank you for the review and for being our guest.

10/10 Excellent

Megan

Stayed 2 nights in Nov 2023
Response from Hieff on 20 Dec 2023
Thank you

10/10 Excellent

Andrew C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2023
Response from Hieff on 1 Dec 2023
Thank you for being our guest

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Hotel was as expected
Stayed 1 night in Nov 2023
Response from Hieff on 5 Nov 2023
The k you for staying with us.

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hieff on 31 Oct 2023
Thank you for being our our guest

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable . I wonderful place to stay
Stayed 1 night in Oct 2023
Response from Hieff on 31 Oct 2023
Thank you very much for the kind words. Happy to have you as our guest.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hieff on 24 Oct 2023
Our favorite guests. Thank you for staying with us again. Safe travels home. Great seeing you all.

6/10 Okay

Jim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The rooms are very clean and mostly nice, but over the past 5 or 6 years that I have been staying here, it looks like they stopped doing maintenance on the interior of the building. Diry elevators, crud caked in corners, banged up walls, dirty exterior room doors, shot floor carpet etc. I hope they it together - the food and bar are nice.
Stayed 1 night in Oct 2023
Response from Hieff on 23 Oct 2023
Thanks for the review. Clean and mostly nice is the focus. We haven’t stopped renovating, it’s just taking an awful long time to move forward with things.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handicap bathroom a plus
Great roll in accessible shower and really hot water.
Stayed 1 night in Oct 2023
Response from Hieff on 20 Oct 2023
Thank you very much. Happy to hear, the room provided exactly what you requested.

10/10 Excellent

Christine and or Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent service food friendly
Stayed 1 night in Oct 2023
Response from Hieff on 18 Oct 2023
Fantastic seeing you all. Thank you for staying with us.

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hieff on 19 Oct 2023
Love to hear this. Thank you for sharing and for being our guest.

10/10 Excellent

Braelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The service was very well and worked at a fast pace.
Stayed 2 nights in Oct 2023
Response from Hieff on 16 Oct 2023
Thank you for staying with us.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and bd nights sleep
Stayed 1 night in Oct 2023
Response from Hieff on 13 Oct 2023
Thank you for being our guest.

10/10 Excellent

Robert, Springfield

Stayed 1 night in Sep 2023
Response from Hieff on 2 Oct 2023
Thank you for the kind feedback.

8/10 Good

Laverne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hieff on 12 Sept 2023
Thank you for staying with us and being our guest.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hieff on 11 Sept 2023
Thank you

10/10 Excellent

Donald, The Villages

Stayed 1 night in Sep 2023
Response from Hieff on 2 Oct 2023
Thank you for staying with us

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying at this hotel. I think the price is a bit much though. The food served is also good, but too pricey for what you get. I might have to consider other options on my next trip through town.
Stayed 1 night in Aug 2023
Response from Hieff on 6 Sept 2023
Appreciate you staying with us. We are right in line with our competitive set for food and lodging. We hope to see you again.

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Room was clean. Beds were wonderful. Staff was friendly
Stayed 1 night in Aug 2023
Response from Hi on 3 Sept 2023
Great to hear. Thank you

10/10 Excellent

Mitchel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Hieff on 4 Sept 2023
Thanks

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well ran hotel. Parking was well lit at night which eased my mind due to having an open trailer in tow.
Stayed 1 night in Aug 2023
Response from Hieff on 1 Sept 2023
Appreciate the kind wordsThank you for staying with us.

10/10 Excellent

Sharon, Estero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in Effingham. It is convenient and the staff are great. We like the dining/bar area as well.
Stayed 2 nights in Aug 2023
Response from Hieff on 28 Aug 2023
Thank you for the compliment and loyalty to our hotel. We appreciate you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hieff on 27 Aug 2023
Thank you

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hieff on 27 Aug 2023
Thank you

8/10 Good

Jonathan

Stayed 1 night in Aug 2023
Response from Hieff on 5 Sept 2023
Thank you for sharing and for staying with us.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, rooms were clean, quiet and comfortable. Staff was nice , pool was heated and there was water and coffee through out the day! Really appreciate it!
Stayed 1 night in Jul 2023
Response from Hi on 29 Jul 2023
Thank you

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Jorja is outstanding.
Stayed 1 night in Jul 2023
Response from Hieff on 25 Jul 2023
Thank you

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hieff on 24 Jul 2023
Thank you for the great review. We're delighted that you enjoyed your stay.

6/10 Okay

Hether

Stayed 1 night in Jul 2023
Response from Hieff on 24 Jul 2023
Thank you for the review. We'd rather be great, how can we improve? Please let us know.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Illinois stop
Great stay, last minute decision to avoid a big rain storm. Great choice. Front clerk was away from the desk when we arrived but an offduty staff member saw us and immediately checked us in. So kind and thoughtful. Highly recommend
Stayed 1 night in Jul 2023
Response from Hieff on 3 Jul 2023
Glad you are safe and found us. Our team thrives on taking care of our guests. Appreciate the recognition. Thank you

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a good location. The lobby area, restaurant, and bar are inviting.
Stayed 1 night in Jun 2023
Response from Hieff on 26 Jun 2023
Thank you for the 5 star review and for being our guest.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff, clean room. Options for food around the hotel were plentiful. Walmart directly across the street. Really nice experience
Stayed 1 night in Jun 2023
Response from Hieff on 22 Jun 2023
Hooray!!! Thank you for sharing. Glad to hear of your wonderful experience.

4/10 Poor

Travis

Travelled with family and small children
Liked: Staff & service
Property was nice and clean.
Stayed 2 nights in Jun 2023
Response from Hieff on 22 Jun 2023
Property was nice and clean, glad to hear that. What determines the low rating? We’d love to know in order to improve for you.

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everythig here was great. The only negative thing i could say is the maids did not replace used items. Plastic cups, ice bucket liner.
Stayed 3 nights in May 2023
Response from Hieff on 29 May 2023
Thanks for the feedback. We will relay this information to our staff as refresh of room amenities should be done daily. Apologize this was missed.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hieff on 28 May 2023
Thank you for staying with us

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hieff on 15 May 2023
Love to hear this! Thank you for your honest review and feedback.

2/10 Terrible

Emily

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hieff on 15 May 2023
Apologize for the trouble with your booking. Your money was refunded per our conversation.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and welcoming staff, enjoyed the complimentary fruit infused ice water and coffee. Room was a nice size, very clean and comfy beds. Highly recommend this hotel.
Stayed 1 night in May 2023
Response from Hieff on 5 May 2023
Thank you for the great review and recommendation. We enjoyed having you as our guest. See you next time.

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was good enjoyed the slot machines room was nice and clean
Stayed 1 night in Apr 2023
Response from Hieff on 17 Apr 2023
Thank you for being our guest

10/10 Excellent

Marlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
What a beautiful hotel. Wow. Wasn't expecting this, given it's a Holiday Inn. - all staff super nice and friendly - the breakfast was outstanding - rooms were super clean... cleanest i have seen in a long time
Stayed 1 night in Apr 2023
Response from Hieff on 10 Apr 2023
Such a great compliment. We’re thankful for your feedback and for being our guest.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Hieff on 1 May 2023
We thank you for being our guest.

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hieff on 6 Apr 2023
Thank you so much.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling for spring break and Decided to stop here because of the great reviews. We completely agree! Very clean and comfortable stay. The restaurant at the hotel was the perfect place for a drink and some dinner with our kids.
Stayed 1 night in Apr 2023
Response from Hieff on 3 Apr 2023
Fantastic! Happy to hear we fulfilled your hopes. Thank you for having you and your family stay with us.

10/10 Excellent

Yadira

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the only thing I would consider to improve is the house keeping. They should be notified who is checking out that way they don't knock on the door and wake you up at 10:30 AM, when check out is at noon.
Stayed 1 night in Mar 2023
Response from Hieff on 3 Apr 2023
Thank you for the review. Agreed and there are protocols in place for this. We apologize they were missed during your stay and we will review with our team.