Desk, iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of Days Inn by Wyndham Charleston

2 out of 5
Days Inn by Wyndham Charleston
810 West Lincoln Avenue, Charleston, IL

Reviews

7.6

Good

Rating 10 - Excellent. 200 out of 683 reviews" "
Rating 8 - Good. 266 out of 683 reviews" "
Rating 6 - Okay. 127 out of 683 reviews" "
Rating 4 - Poor. 55 out of 683 reviews" "
Rating 2 - Terrible. 35 out of 683 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Days Inn on 14 Apr 2024
Thank you for your feedback. We hope to be of your service again.

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Price good, room clean, everything worked. However, bed had a hollow metallic base that made noise every time you moved. Sounded like a drum.
Stayed 2 nights in Apr 2024
Response from Days Inn on 14 Apr 2024
Thank you for your feedback. We will certainly consider your comments to improve our facilities. We hope you provide an opportunity of service.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
Lights were in weird places, furniture looked worn, air conditioner was super loud, bed was uncomfortable. Not bad, but had problems.
Stayed 1 night in Apr 2024
Response from Days Inn on 11 Apr 2024
We sincerely apologize for any inconveniences you might have experienced during your lodging. Our team is dedicated to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom was so small you had to step in against the tub and then close the door. It was like a closet. Had a small TV. But the beds were nice and comfortable.
Stayed 1 night in Mar 2024
Response from Days Inn on 5 Apr 2024
Thank you for your feedback. We are committed to improving our facility to better our guests' lodging experience. We hope to be of your service again.

8/10 Good

JOYCE

Stayed 1 night in Feb 2024
Response from Days Inn on 19 Mar 2024
Thank you for your feedback. We hope to be of your service again.

10/10 Excellent

Gertrude

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Of the three motels we stayed at during the long weekend trip, this one had the most efficient check in. That included accommodating early check in and a pet. This is the second time we’ve stayed here and if we get that way again we’ll use it again.
Stayed 1 night in Feb 2024
Response from Days Inn on 14 Feb 2024
Thank you for your feedback. We are ecstatic to hear that your lodging experience at our facility was enjoyable. Our team is committed to providing quality services to our guests. We hope to be of your service again.

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk was very kind. It was quiet.
Stayed 1 night in Feb 2024
Response from Days Inn on 2 Feb 2024
Thank you for your feedback. We hope to be of your service again.

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable. It was easy to find the property. Breakfast was ok, could have used more variety, but I did not leave hungry. Staff was outstanding. Lovely property and very nice stay. Thank you.
Stayed 1 night in Jan 2024
Response from Days Inn on 8 Jan 2024
Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a wonderful stay at our hotel, and we hope to have the pleasure of serving you again.

10/10 Excellent

Ronnie L

Stayed 2 nights in Sep 2023
Response from Days Inn on 3 Jan 2024
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

8/10 Good

Lexi

Stayed 1 night in Dec 2023
Response from Days Inn on 13 Dec 2023
We appreciate your valuable feedback and would love to have the opportunity to serve you again. Thank you for choosing our services!

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Owners Do Not Care About This Hotel
I was incredibly disappointed with this stay. I've stayed at this location many times over the years, most recently only a year ago, but the state of the room was abysmal. My room was dirty, first and foremost. There were leaves on the floor and dust/dirt/hair in the corners, the baseboards that remained were stained and filthy, the AC had visible dirt and dust sitting on/in it, the comforter on the bed smelled, and there was a hair in the bed. Clearly housekeeping is not keeping up - be that from poor staffing, low wages, or lack of care, I do not know. The safety lock on the door to my room was broken. The bathtub drained so slowly that my 7 minute shower left me standing in nearly 3 inches of water (see photo). The TV looked like it had been dropped and would not work (see photo). Luckily I travel with cleaning products and my own bed things. I checked in early in the day but didn't go to the room until very late that evening, and I couldn't be bothered to ask for a new room or get a different hotel that late on a holiday. The lobby and hallways were fine, nothing amazing but not visibly disgusting. I would have complained at checkout, but honestly both people who did my check in/check out were really nice and I know they likely can't do anything about it. Hopefully my review will reach the people it needs to. I do not plan to stay at this hotel again. I will gladly spend the extra $50/night to stay a few doors down where I know it is clean.
Bath tub after just turning the water on to get warm
Bath tub after just turning the water on to get warm
TV did not work, when turned on it only looked like this
Missing baseboards, dirty walls, dirty floor, extremely old/gross carpet
Stayed 1 night in Nov 2023
Response from Days Inn on 1 Dec 2023
We extend our sincere apologies for any inconveniences you may have experienced during your stay with us. We are committed to enhancing our facilities to provide a delightful experience for all our guests. Your feedback is highly valued, and we will consider it as we work towards improving our services. We hope you will consider giving us another opportunity to serve you as we strive to meet and exceed your expectations.

8/10 Good

Cordell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay.
In for a tournament. The room was nice and clean. Close to my destination. Loved the double entry. Room needed outlets on both sides of room as there was no desk for laptop on electrical outlets. Maybe add a more comfy chair and desk with lamp with outlets. Very courteous staff. Good value for a short 1-2 day stay. Basic hotel.
Stayed 1 night in Nov 2023
Response from Days Inn on 1 Dec 2023
Thank you for choosing to stay at our lodging facility. We appreciate your feedback and are delighted to hear that you enjoyed your visit. We look forward to serving you again in the future.

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location. Friendly staff
Stayed 3 nights in Nov 2023
Response from Days Inn on 20 Nov 2023
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it was very easy to check in and get to my room so hold me and compassionate and eager to help. on the downside there's no music stations on the TV TV was kind of small and the pool wasn't 24 hours
Stayed 1 night in Nov 2023
Response from Days Inn on 9 Nov 2023
Thank you for your feedback. We are delighted to hear about your lodging experience at our facility. We hope to be of your service again.

8/10 Good

Edward

Stayed 1 night in Oct 2023
Response from Days Inn on 20 Nov 2023
Thank you for your feedback. We are committed to enhancing our facilities to improve your lodging experience. We hope to have the pleasure of serving you again.

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not the friendliest of hotels I've stayed at. And their coffee was disgusting. I could see thru it to the bottom of my cup. Room was so-so. Probably won't stay there again.
Stayed 2 nights in Oct 2023
Response from Days Inn. on 26 Oct 2023
We are truly sorry for any inconvenience you may have experienced during your stay at our hotel. We value your feedback and will take it into account as we continue to improve our facilities to better accommodate our guests. We hope to have the pleasure of serving you again in the future.

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Rooms and hallway were super clean, including carpeting. Breakfast is lacking hot foods and muffins or donuts.
Stayed 2 nights in Oct 2023
Response from Days Inn on 19 Oct 2023
Thank you for your feedback. We are happy to hear about your positive lodging experience at our hotel. We hope to be of your service again.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Days Inn on 19 Oct 2023
Thank you for sharing your feedback with us. We are delighted to learn that you had a wonderful stay at our hotel. It would be our pleasure to have the opportunity to serve you again in the future.

10/10 Excellent

robert

Travelled with group
Liked: Amenities
Great value and good service
Stayed 1 night in Oct 2023
Response from Days Inn on 7 Oct 2023
Thank you for your feedback. We are glad to hear that you had a great stay at Days Inn and we hope to have the opportunity to serve you again.

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were down for family weekend and just stayed overnight, but the room was great, served its purpose.
Stayed 1 night in Sep 2023
Response from Days Inn on 1 Oct 2023
Thank you for your feedback. We hope to be of your service again.

6/10 Okay

Nancy

Stayed 3 nights in Sep 2023
Response from Days Inn on 19 Oct 2023
Thank you for your feedback. We hope to be of your service again.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Days Inn on 23 Sept 2023
Thank you for your feedback. We're glad you enjoyed your stay and look forward to serving you again.

10/10 Excellent

Ronald, Camdenton

Stayed 1 night in Sep 2023
Response from Days Inn on 19 Oct 2023
Thank you for your feedback. We are delighted to hear about your positive experience during your stay at our hotel. We hope to have the pleasure of serving you again.

8/10 Good

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night, as we were visiting EIU the next day. The hotel was very clean, check in was quick, staff was nice. This hotel does not have an elevator, from what I gathered. So for those with limited ability, that would be helpful to know. Room was a good size, bathroom was very small. But we didn’t mind it. I thought the bed was comfortable. It was a great accommodation for what we needed.
Stayed 1 night in Sep 2023
Response from Days Inn on 17 Sept 2023
Thank you for your positive feedback. We're thrilled to hear that you enjoyed your stay and look forward to welcoming you back soon.

2/10 Terrible

Michael

Stayed 1 night in Jul 2023
Response from Days Inn on 3 Oct 2023
We would like to express our sincere apologies for any inconvenience you may have encountered during your stay at our lodging facilities. Our utmost priority is to improve our amenities and services to provide you with an exceptional experience. We remain committed to our goal of providing the highest standard of service to our esteemed guests. We look forward to the opportunity of welcoming you back and serving you better.

2/10 Terrible

Hemanth

Disliked: Cleanliness, staff & service, property conditions & facilities
I have booking but the hotel guys were not allowing me
Stayed 1 night in Sep 2023
Response from Days Inn on 8 Sept 2023
We extend our sincerest apologies for any inconvenience you may have encountered. It is important to note that our policy clearly indicates that reservations hold a specific time frame. We offered to check you in at 3:00 P.M. upon your arrival at the hotel, but unfortunately, you did not check in at that time. Subsequently, we received several calls from you around 11:30 P.M. regarding your check-in. We reiterated our policy on reservation hold times and made every effort to accommodate your request. However, your attempt to check-in the day after your scheduled reservation is not something we can accommodate. We wish to continue providing excellent service in the future. We appreciate your feedback.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay if one is in the area.
Stayed 1 night in Aug 2023
Response from Days Inn on 15 Aug 2023
Your feedback is greatly appreciated! We are always here to assist you and look forward to serving you again in the future.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk was outstanding, professional and helpful in a pleasant fashion.
Stayed 1 night in Aug 2023
Response from Days Inn on 8 Aug 2023
Thank you for your feedback. We hope to be of your service again.

6/10 Okay

Jeanie

Disliked: Property conditions & facilities
For $90 per night, my expectations were not met. On arrival, the temperature in the room was over 95 degrees and the hotel’s exterior door was propped open instead of being locked. There was a strong musty odor throughout the facility. Although clean, the bathroom was extremely small.
Stayed 2 nights in Jul 2023
Response from Days Inn on 30 Jul 2023
We sincerely regret any inconvenience you may have encountered during your stay. Our team is fully committed to upgrading our facilities to ensure an exceptional experience for our guests. We are confident that your next visit will exceed your expectations, and we thank you for your valuable feedback.

6/10 Okay

Timothy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Days Inn on 27 Jul 2023
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Days Inn on 9 Jul 2023
Thank you for your feedback. We are committed to improving our facilities to improve our guests' lodging experience. We hope to be of your service again.

10/10 Excellent

Missouri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, fast check-in. Friendly staff. Very clean. Bathroom was pretty small, beds not the most comfortable, but definitely didn't ruin the trip. I would definitely stay here again.
Stayed 3 nights in Jun 2023
Response from Days Inn on 5 Jul 2023
We appreciate your feedback and are dedicated to enhancing our facilities to provide an even better experience for our guests. We look forward to the opportunity to serve you again.

2/10 Terrible

Jim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The mattresses felt like they were made of cardboard and sounded like the were made of sheet metal. The pillows sunk into nothing that could hold your head up. The tv was so smalll it was like watching it from across a ball field. Worst nights sleep I ever had.
Stayed 1 night in Jun 2023
Response from Days Inn on 5 Jul 2023
We understand that your stay with us may not have been as comfortable as we would have hoped, and we are truly sorry for any inconvenience this may have caused you. We want to assure you that our dedicated team is actively addressing these concerns in order to improve our facilities. We hope that we will have the opportunity to serve you again in the future.

10/10 Excellent

Vince

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Days Inn on 5 Jul 2023
We appreciate your feedback and are dedicated to enhancing our facilities to provide an even better experience for our guests. We look forward to the opportunity to serve you again.

10/10 Excellent

Laura

Stayed 1 night in Jun 2023
Response from Days Inn on 5 Jul 2023
We appreciate your feedback and are dedicated to enhancing our facilities to provide an even better experience for our guests. We look forward to the opportunity to serve you again.

2/10 Terrible

jim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad hotel
bed was horrible, shower didnt work. not worth the money... was better off sleeping in my car.
Stayed 1 night in Jun 2023
Response from Days Inn on 13 Jun 2023
We sincerely apologize for the inconvenience you might have experienced during your lodging. We are committed to improving our facilities to better our guests' experience. We hope to be of your service again.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a good size and the beds were super comfortable. Very clean hotel with nice staff. The do offer breakfast but nothing like eggs or waffles. They had toast, English muffins, cereal, yogurt and items like granola bars. (The granola bars did have bioengineered products). The offered coffee, orange and apple juice. Very pleasant stay!
Stayed 3 nights in Jun 2023
Response from Days Inn on 7 Jun 2023
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property kept well..clean and convenient on wrst Lincoln.
Stayed 1 night in May 2023
Response from Days Inn on 15 May 2023
We appreciate your feedback and are delighted to know that you had a pleasant stay at our hotel. Our team is dedicated to enhancing our facilities to ensure that our guests have a memorable lodging experience. We look forward to serving you again in the future.

8/10 Good

Connie

Stayed 2 nights in Apr 2023
Response from Days Inn on 9 May 2023
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

6/10 Okay

Heidi

Disliked: Cleanliness
Stayed 1 night in Mar 2023
Response from Days Inn on 27 Mar 2023
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Days Inn on 27 Feb 2023
Thank you for your feedback. We hope to be of your service again.

10/10 Excellent

Edna

Stayed 2 nights in Feb 2023
Response from Days Inn on 5 Feb 2023
Thank you for your feedback. We hope to be of your service again.

2/10 Terrible

Loren

Stayed 7 nights in Jan 2023
Response from Days Inn on 14 Mar 2023
Thank you for your feedback. We sincerely apologize for any inconveniences your might have experienced during your lodging. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

8/10 Good

Wilhelmenia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Just Here For The Paper (diploma)
Comfortable, plentiful continental breakfast, nice large, clean rooms, quiet. Clearly a "cot" was used for second bed but I didn't need it anyway. My bed creaked & was high Now glad my 93yo mother didn't make the trip. Water in the fridge would've been nice & finally; in this age of covid19, should the front desk person be wearing a mask? What about hand sanitizer in the room?
Stayed 1 night in Dec 2022
Response from Days Inn on 31 Dec 2022
Thank you for your feedback. We are committed to improving our facilities. We hope to be of your service again.

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location. I was disappointed that the free breakfast closed at 9 on the weekend. Shoud be changed to at least 10. Otherwise, pretty good placecto stay for just a quick night.
Stayed 1 night in Dec 2022
Response from Days Inn on 17 Dec 2022
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

4/10 Poor

Emily

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in was easy but when we got to the room there were cracks in the ceiling where it was obvious water damage and paint peeling. In the morning I discovered an old finger nail and a dead roach in the bathroom. Breakfast had no juice, cereal with no milk. It was not worth it.
Stayed 1 night in Nov 2022
Response from Days Inn on 25 Nov 2022
We sincerely apologize for any inconveniences you might have experienced during your lodging. We are committed to improving our facilities to better our guests' lodging experience. Thank you for your feedback.

2/10 Terrible

Tshrader8414@gmail.com

Travelled with partner
Disliked: Amenities, property conditions & facilities
The beds were on metal bed frames which made it seem as though you were sleeping on a can. Every time we rolled over all you heard was an empty can being crushed. we woke up with our bodies completely sore. Left and went to another hotel.
Stayed 2 nights in Nov 2022
Response from Days Inn on 15 Nov 2022
We sincerely apologize for any inconveniences you might have experienced during your lodging. We are committed to improving our facilities and will notify our maintenance team to resolve the issue. Thank you for your feedback.

8/10 Good

Randal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Just what I want.
Stayed 1 night in Oct 2022
Response from Days Inn on 12 Nov 2022
Thank you for your feedback. We are committed to improving our facilities to improve our guests' lodging experience. We hope to be of your service again.

6/10 Okay

Morgan

Business traveller, Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Close to campus
The hotel looks very run down on the outside. As an EIU alum, I would recommend this hotel due to the proximity to campus and the bars/shops/restaurants. It is pretty much what you pay for. My only complaint about the room itself was that the bathroom sink was very small for a room with 2 queen beds and the bathroom itself was super tiny too.
Stayed 2 nights in Oct 2022
Response from Days Inn on 24 Oct 2022
Thank you for your feedback. We sincerely apologize for any inconveniences you might have experienced during your lodging. We are committed to improving our facilities to better our guests' experience. We hope to be of your service again.

8/10 Good

Bradley

Stayed 1 night in Oct 2022
Response from Days Inn on 23 Oct 2022
Thank you for your feedback. We are committed to improving our facilities to improve our guests' lodging experience. We hope to be of your service again.