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Reviews of The Arrabelle at Vail Square, A RockResort

5 out of 5
The Arrabelle at Vail Square, A RockResort
675 Lionshead Place, Vail, CO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 725 out of 871 reviews" "
Rating 8 - Good. 92 out of 871 reviews" "
Rating 6 - Okay. 22 out of 871 reviews" "
Rating 4 - Poor. 21 out of 871 reviews" "
Rating 2 - Terrible. 11 out of 871 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arrabelle is a beautiful property that makes you feel as if you're in the Swiss alps. The concierge was extremely helpful in securing reservations at all the restaurants we asked for. Breakfast was included in our package and they had a nice spread for the buffet -- from fresh fruit, Belgian waffles, omelets maid-to-order, patries, smoked salmon, and so much more. The only problem we had was that the fire alarm sounded 2 nights in a row in our room. The hotel staff thought it could be the placement of the humidifier, but we've been skiing for over 20 years and never had this problem in any other room we've ever stayed at in any other hotel. After reminding them of this problem at checkout, they did agree to give us a minor credit for our inconvenience. Overall, we had a great stay at the Arrabelle.
Stayed 5 nights in Mar 2024

10/10 Excellent

Tamas P.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable. True ski in and out. Breakfast was good. The room was spacious and clean.
Stayed 9 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Martin

Stayed 6 nights in Feb 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Prashant, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site staff was great. Location and amenities was also good.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mariafernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here really felt like we were in a fairy tale or Disney movie. It was beautiful and the service was amazing. I’ve never stayed in a hotel as amazing as this one. Highly highly recommend!
Stayed 3 nights in Feb 2024

10/10 Excellent

Denise

Stayed 2 nights in Feb 2024

10/10 Excellent

Susan, Riverwoods

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 3 nights in Feb 2024

10/10 Excellent

joshua

Travelled with partner
Great service. Friendly service. Love the hot tub in the roof. Nice breakfast.
Stayed 3 nights in Feb 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean, close to shopping, skiiing, restaurants
Stayed 2 nights in Jan 2024

8/10 Good

Anthony, Los Angelesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room, decor, and all the amenities in the room. Trying to get the room to a comfortable temperature was hard since the control panel is old and just says warmer or cooler.
Stayed 3 nights in Jan 2024

10/10 Excellent

mileidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property, great location and enjoyable stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Marjan, portland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Christmas!
Stayed 7 nights in Dec 2023

4/10 Poor

Jeronimo

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Tami

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
After booking this reservation which was non-refundable and showed a $121 resort credit we intended to use at the restaurant, we receive a message 9 days later that no food services were available. The credit could only be used on alcohol from the mini-bar. I returned four days later to pick up an Apple power plug that was left behind. They said they found one in another room on another day that matched the description but wouldn't give it to me until I produced a photograph of the item. Then I got charged a valet fee when I while waiting the half hour arguing with them that it was mine. They treated me like I was a homeless person. Very bad service, and shame on them for the bait and switch with resort credits you can't use.
Stayed 1 night in Oct 2023

10/10 Excellent

Beverly Spiker, Loxahatchee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing place
Stayed 3 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Lavinia

Travelled with family
Liked: Amenities, property conditions & facilities
Awesome place with great people
Stayed 7 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful! Would definitely stay again!
Stayed 2 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

8/10 Good

TAESOO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property from top to bottom. If you’re going to Vail you have to stay at the Arrabelle.
Stayed 4 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Kate

Stayed 2 nights in Dec 2023

10/10 Excellent

Albert

Stayed 6 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Slope Side Stay
Super convenient to everything. Bed was very comfortable, same with the pillows. I especially loved the oversized fireplace in the lobby. The free coffee and yummy cookies in the afternoon were a wonderful treat.
Stayed 5 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Shana

Stayed 3 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Christopher, Sewickley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 6 nights in Nov 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all respects. Highly recommended
Stayed 4 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Silvio

Stayed 4 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Jacqueline, Lake Worth

Stayed 3 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

8/10 Good

Divina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Steve

Stayed 3 nights in Dec 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

woodston

Stayed 2 nights in Nov 2023
Response from The Arrabelle Team on 6 Jan 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 Excellent

Octavio

Stayed 3 nights in Nov 2023
Response from The Arrabelle Team on 3 Dec 2023
Thank you for taking the time to provide feedback! We are so happy you enjoyed your recent stay, and hope you join us again in the future!

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, heated pools, rooftop jacuzzi
Stayed 2 nights in Nov 2023
Response from The Arrabelle Team on 3 Dec 2023
Thank you for taking the time to provide feedback! We are so happy you enjoyed your recent stay, and hope you join us again in the future!

10/10 Excellent

Rhilee

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The staff was very accommodating and friendly, and they even gave us a complimentary bottle of wine for our anniversary. Highly recommend staying here when in Vail!
Stayed 3 nights in Nov 2023
Response from The Arrabelle Team on 3 Dec 2023
Thank you for taking the time to provide feedback! We are so happy you enjoyed your recent stay, and hope you join us again in the future!

10/10 Excellent

Tamra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! From the sweets at checkin, the beverage machines that made the best lattes, breakfast, the room etc. everything was amazing!
Stayed 1 night in Nov 2023
Response from The Arrabelle Team on 3 Dec 2023
Thank you for taking the time to provide feedback! We are so happy you enjoyed your recent stay, and hope you join us again in the future!

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Arrabelle Team on 14 Nov 2023
Thank you for taking time to provide your feedback! We are so happy to hear you enjoyed your recent stay with us. We hope to invite you back to the mountains in the future!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful, staff was great.
Stayed 1 night in Nov 2023
Response from The Arrabelle Team on 9 Nov 2023
Thank you for taking time to provide feedback! We are so glad you enjoyed your recent stay with us! We hope you come back and join us in the mountains again in the future!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 2 nights in Oct 2023
Response from The Arrabelle Team on 29 Oct 2023
Thank you for taking the time to provide feedback. We are glad you enjoyed your stay, and we hope to invite you back in the future!

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was beautiful, room was right above the valet, so noise was a bit. Ridiculous! We went during the change of summer to winter, so they had absolutely no food, and beverage wasn’t very well advertised when I made the reservation, but certainly covered it all in my confirmation, which was a little too late…
Stayed 2 nights in Oct 2023
Response from The Arrabelle Team on 25 Oct 2023
Our sincerest apologies for the inconveniences you experienced during your recent stay regarding the shoulder season closures. Thank you for taking the time to provide your feedback. We do hope you will return in the future!

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for an anniversary trip. Everything was top notch! Staff was courteous. Room was exquisite to the point that the pictures do it no justice. The only heads up, if you're traveling soon, was that the Tavern is currently closed. Not sure what sort of breakfast is provided there, but they offer a basic continental one in the meantime. However, they warned us about that before arrival and reduced the resort fee accordingly.
Stayed 1 night in Oct 2023
Response from The Arrabelle Team on 23 Oct 2023
We are so glad you chose to celebrate your anniversary with us and that you enjoyed your stay! We hope to invite you back in the future!

8/10 Good

Jodi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! We had a great time! They treated us and our dog so well!
Stayed 2 nights in Oct 2023
Response from The Arrabelle Team on 23 Oct 2023
We are so glad you enjoyed your recent stay with us here in the mountains! We hope you all will come back and join us again in the future!

10/10 Excellent

Leylya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Arrabelle Team on 22 Oct 2023
We are so glad you enjoyed your recent stay with us! We hope to invite you back in the future!

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited during the‘shoulder season’ so many of the stores were closed along with several of the restaurants, including The Tavern at Arrabelle. Regardless, our trip was wonderful and the property was clean and well taken care of. The front desk staff must’ve been the ‘shoulder season ‘ staff but the car service staff was top notch. We’d definitely come back!
Stayed 2 nights in Oct 2023
Response from The Arrabelle Team on 22 Oct 2023
Thank you for providing your feedback. We look forward to inviting you back in the future!

2/10 Terrible

Jonas

Stayed 1 night in Oct 2023
Response from The Arrabelle Team on 21 Oct 2023
We apologize that you had a poor experience with us here in the mountains! Would you like someone to reach out to you about your experience?

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
The Arabelle in Vail is beautiful. Our room was gorgeous and very spacious. It’s located dinghy in town so it’s an easy walk every where. The breakfast was very good. The staff was able to recommend great places to eat as well.
Stayed 3 nights in Sep 2023
Response from The Arrabelle Team on 21 Oct 2023
We are so glad you enjoyed your recent stay with us, and that you were able to enjoy some fall colors! We are glad we could recommend some great spots, we hope to invite you back in the future!

10/10 Excellent

Sarah

Stayed 1 night in Oct 2023
Response from The Arrabelle Team on 9 Nov 2023
Thank you for taking time to provide feedback! We are so glad you enjoyed your recent stay with us! We hope you come back and join us in the mountains again in the future!