Hello Cory,Thank you very much for staying in our hotel. We are glad that you find your stay great overall. We look forward to welcoming you back.Sincerely,Yogi SD - Duty Manager

Hello Kassidy,It seems like we were not able to meet all of your expectations. We would like to know what happened so we can make things right for you and our operations. Kindly reach out to our front desk so I can connect with you and hear what you can share with us.Sincerely,Yogi SD - Duty Manager

Hello Trina,We are grateful for the for the 5-star rating! We are glad that you enjoyed your stay with us. We hope to welcome you back soon and share some details of your stay next time.Sincerely,Yogi SD - Duty Manager

Hello Daniel,Thank you for staying with us. We are glad that you seemed to have enjoyed your time with us. We hope next time you can share some details of your time spent with us.Sincerely,Yogi SD - Duty Manager

Hello Gwen Anne,We appreciate you choosing our hotel. We are glad that we seemed to have met all of your expectations. Our ambassdors strive hard everyday to ensure our guests are happy and satisfied with our service. We look froward to your next visit.Sincerely,Yogi SD - Duty Manager

Hello Barry,Thank you very much for staying with us. We are glad that enjoyed your time in our hotel. And thank you for appreciating the hardwork of our ambassadors. We hope to wlecome you back soon.Sincerely,Yogi SD - Duty Manager

Hello Margaret,Thank you for staying with us. Your feedback on the towels is noted. For now, or on your next visit, you can always let front desk know if you need more towels delivered to your room. We're more than happy to do it for you. We hope you'll visit us again.Sincerely,Yogi SD - Duty Manager

Hello Daniel,Thank you for choosing our hotel. We appreciate your feedback. We hope yo welcome you again soon.Sincerely,Yogi SD - Duty Manager

Hello Brian,Thank you for staying with us. We are glad that you enjoyed your time at our hotel. We hope to welcome you again soon.Sincerely,Yogi SD - Duty Manager

Hello Tara,Thank you very much for staying with us again. We are grateful for your feedback. We are so glad that we're able to cater for your needs. We look forward to welcoming you back!Sincerely,Yogi SD - Duty Manager

Hello Minh,Thank you very much for choosing our hotel. We are glad that we seemed to have met all of your expectations. Kindly share some details about your stay next time. We love to hear from our guests!Sincerely,Yogi SD - Duty Manager

Hello Stu,We would like to know what happened during your stay with us. So we can make things right for you and make necessary improvements to our operations. Kindly reach out to our front desk, then I will connect with you as soon as possible.Sincerely,Yogi SD - Duty Manager

Hello Patrick,Thank you for you staying in our hotel. We seemed to have not met all of your expectations. We would like to know which area we need to pay attention to and make changes as necessary. We hope hope to hear from you soon.Sincerely,Yogi SD - Duty Manager

Hello Kenneth,Thank you for staying with us. We appreciate your feedback. We hope to welcome you again on next Oilers game, or the next time you visit Edmonton.Sincerely,Yogi SD - Duty Manager

Hello Deanne,Thank you for choosing our hotel. We appreciate the 5-star rating. We are glad that you enjoyed your stay with us. We look forward to welcoming you again.Sincerely,Yogi SD - Duty Manager

Hello Larrissa,Thank you very much for choosing our hotel. We are grateful for your feedback. We are glad that you enjoyed your time with us. We look forward to your next visit.Sincerely,Yogi SD - Duty Manager

Hello Jarrett,Thank you for staying with us. We appreciate the 5-star rating. Our ambassadors strive hard everyday to ensure our guests are happy and comfortable. We hope you can share more on your next visit.Sincerely,Yogi SD - Duty Manager

Hello Michelle,We are happy that you enjoyed your stay with us. We hope to welcome you again soon and create a memorable time for you again.Sincerely,Yogi SD - Duty Manager

Hello Alan,Thank you very much for staying with us. We appreciate the 5-star rating. We are glad that you enjoyed your stay with us, and thank you for appreciating the commitment of our staff in ensuring our guests taken care of satisfied with our service. We hope you can give some details of the time you've spent in our hotel next time.Sincerely,Yogi SD - Duty Manager

Hello Nigel,We apologize for the wait at check in. There was a concert on March 29th when you checked in, the reason for the line up at the front desk. We ensure all stations are manned during busy nights. Parking can be a challenge in downtown when there are special events. We hope this will not discourage you to come visit us again. Sincerely,Yogi SD - Duty Manager

Dear Sierra, Thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA! I want to sincerely apologize for the bedding and for the condition of the bathroom. This is definitely not our standard. I will be sure to bring this up with our Executive Housekeeper so that they may coach the staff to be more prudent in these areas. I do hope that we have the opportunity to welcome you back to our property soon!

Dear Blair, Thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA! I am happy to hear that you enjoyed your stay! I do hope to see you again soon!

Dear Gregory, Thank you so much for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA! I am so happy you enjoyed your stay, and thank you for mentioning what a great job Gurpreet did. I will be sure to let them know how much their efforts had a positive impact on your stay! I do hope we have the opportunity to welcome you back to our hotel soon!

Hello Jason,Thank you for choosing your stay with Coast Edmonton Plaza by APA. We are extremely sorry for the issues you had during your stay with the parkade. Please provide us with some more details about exactly what happened. We would like to make things right for you before your next visit. I assure you we are working diligently to meet our guests' expectations. We still hope to welcome you again.Regards,Arsh K.Front Desk Supervisor

Dear Kevin, Thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I do sincerely apologize for the inconvenience caused to you by the bathroom door handle being broken as well as the pool being cold. I have informed maintenance about these issues and they have now been repaired. Would you mind providing some details about what you mean by us having old TV's? As for parking, unfortunately, there is no free parking here in Downtown Edmonton, but our parking rates are competitive with other properties in the area. I would love to talk more about your stay. If you have some time, please give us a call at the hotel. I do hope we have the opportunity to welcome you back to our hotel soon!

Dear Kolby, Thank you so much for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I am so happy to hear that you enjoyed your stay with us! I do hope to welcome you back to our hotel soon!

Dear Anika, Thank you so much for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I am so glad to hear that you enjoyed your stay with us! I do hope to welcome you back to our hotel soon!

Dear Amanda, Thank you so much for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I am so happy to hear that you enjoyed your stay with us! I hope we have the opportunity to welcome you back soon!

Dear Catherine. Thank you so much for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA! I am so happy to hear that you enjoyed your stay with us! I hope we are able to welcome you back to our hotel soon!

Dear Dale, thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I am sorry to hear that you did not enjoy your stay with us. I do apologize about the hot water issue that occurred, but I am happy to report that my maintenance team has taken steps to help prevent this from happening again. As for the check in issue, I do apologize, however that is a security policy in place there to protect our guests. I do apologize for any inconvenience.

Good evening, Stephen! Thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA! I am so glad to hear that you enjoyed your stay. Yes, our proximity to Roger's Place is hard to beat! I do hope that we have the opportunity to welcome you back to our hotel soon!

Hello Shawna,Thank you very much for staying with us. We are glad that you enjoyed your time in our hotel. We hope you can share some details of your experience with us on your next visit.Sincerely,Yogi SD - Duty Manager

Hello Barry, Thank you for your feedback regarding the experience you had with Coast. Yes, indeed our hotel is walking distance to Roger's place and always have been guests' first choice. I am extremely sorry that you had to wait for checking in, on busy days like game nights this is a challenge. We still hope to welcome you back.Regards,ArshdeepFront Desk Supervisor

Hello Amanda,Thank you for staying in our hotel. Kindly share some of your experiences in our hotel next time you visit us again. We'd love to know where we did good and where we need to improve on. We look forward to welcoming you back soon.Sincerely,Yogi SD - Duty Manager

Dear Bruno, thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA! I apologize for any miscommunication about our parking here, but please note that in Downtown Edmonton, there is no free parking. However, I will pass your suggestions along to my management team. I do hope that we have the opportunity to welcome you back to our hotel soon!

Hello Kristina,Thank you for choosing our hotel. Please share some details about your stay on your next visit. We love to hear from our guests.Sincerely,Yogi SD - Duty Manager

Dear Jeffrey, thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I am so glad to hear that you enjoyed your stay! We hope to have the opportunity to host you again!

Dear Dana, thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA! I am so glad to hear that you enjoyed your stay and the room. I do apologize for the long wait to check in. I will pass this along to my management team. I do hope we have the opportunity to welcome you back soon!

Dear Jordan, thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I am so happy to hear that you enjoyed your stay! I hope we have the opportunity to welcome you back soon!

Dear Darron, Thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I am so happy to hear that you enjoyed your stay! Yes, unfortunately Edmonton does have quite a bit of construction on the roads around us lately, but hopefully they finish soon! We look forward to seeing you again!

Dear Dana, thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I am so happy to hear that you enjoyed your stay with us! I do hope we have the opportunity to welcome you back to our property soon.

Hello Jeannine,We are thrilled to hear that we were able to meet your expectations. Undoubtedly, there are multiple amenities around the area. We are glad that you found it convenient while you stayed with us. Our guest's positive experience has always been something that make us keep working hard. We would love to host you again. Regards, Arshdeep K.

Dear Raylene, Thank you so much for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I am sorry to hear about what happened, but thank you for bringing this to our attention. If you have any questions or concerns, please feel free to reach out to us at any time. I do hope we have the opportunity to welcome you back to our property in the near future.

Dear Ryan. Thank you for choosing to stay with us here at Coast Edmonton Plaza Hotel by APA. I am glad to hear that you enjoyed your stay with us. I do apologize for the inconvenience caused by the construction, but, I hope to welcome you back to our property soon!

Hello Eric, Thank you very much for staying with us. We are glad that you enjoyed your time with us. We look forward to your next visit. Sincerely,Arshdeep K.

Hello Ash,We are thankful for your feedback. Please give us some more details about your experience that can help us identify where we are lacking to meet our guests' needs. We hope to welcome you again.Regards,Arshdeep K.

Hello Pam,Thank you so much for the positive feedback regarding your stay with us, especially about the staff members. Vince will be extremely happy to hear that he could make your stay memorable. If you have any additional comments, please let us know. We hope to welcome you back next time.Sincerely,Arshdeep K.

Hello Karl,Thank you for taking the time to share your feedback with us. We appreciate your business and hope to see you again soon. Regards,Arshdeep K.