We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Hi Desiree,We appreciate you sharing your recent hotel experience with us. Your feedback is invaluable in helping us enhance our service. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for a better experience.Sincerely,Loren Hidalgo

Hi Conor,We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your time at our hotel.We look forward to welcoming you again.Sincerely,Loren Hidalgo

Hi Ryan,We appreciate you sharing your recent hotel experience with us. At the same time, we regret to learn that certain aspects of your holiday did not entirely meet your expectations.I am deeply concerned about the lack of communication upon check in. Rest assured; the associate has received appropriate coaching so that this never happens again. Regarding the broken alcohol bottles all over the parking lot, we have advised the Impark group to have it cleaned up.We look forward to welcoming you again.Sincerely,Loren Hidalgo Your feedback is invaluable in helping us enhance our service. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for a better experience.

Hi Bryanna,We genuinely appreciate you sharing your recent hotel experience with us. Your flawless rating and commendations regarding the view from your room have truly brightened our day. Thank you for choosing to stay with us, and we eagerly anticipate the opportunity to welcome you back soon.Sincerely,Loren Hidalgo

Thanks for your review! Come see us again!

We're glad you enjoyed our hotel, but we're sorry to hear you were disturbed by noise the guest above you. We'll look into figuring out what could have happened.

Thanks for the kind words. We share your feelings regarding our hotel, we feel it has many positive points. Come see us again!

Thanks for taking the time to write a review! We'll look into your comments regarding the parkade. Feel free to see us again!

Hi Tasey,We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your time at our hotel.We look forward to welcoming you again.Sincerely,Loren Hidalgo

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Thanks for the glowing review! We appreciate the kind comments. Come see us again, anytime!

We're thrilled to hear that you enjoyed your staycation with us and that our hotel has become your go-to for such occasions! It's wonderful to know that we consistently meet your expectations, especially when you're attending events downtown. We can't wait to welcome you back for your next visit! If there's anything specific you'd like us to prepare for your next stay, feel free to let us know. Until then, take care and see you soon!

Hi Erin,Thank you for sharing your feedback with us. It's always valuable to hear about guests' experiences. At the same time, we regret to learn that certain aspects of your holiday did not entirely meet expectations. Our apologies for the noise coming from the other room.With regards to your bill, we have it checked and we did not charge 50 for early check- in as a gesture for inconvenience. We can send you the detailed invoice.I hope you will give us another opportunity to regain your confidence. If I can be of any assistance, please contact me directly. Sincerely,Loren Hidalgo

Hi Margot,Thank you for taking the time to share your rating about your recent stay at our hotel. Your rating will help us as we continually work to improve our guest experience.We look forward to welcoming you again.Sincerely,Loren Hidalgo

Thanks for the high marks! Come see us again!

Hi Avdija,Thank you for taking the time to share your rating about your recent stay at our hotel Your rating will help us as we continually work to improve our guest experience.We look forward to welcoming you back again.Sincerely,Loren Hidalgo

Thanks for taking the time to review us! We'll consider your feedback regarding the toiletries and bedding. Remember, you can always call us to bring anything you're lacking.

Thanks for the positive review! Feel free to come again!

Thanks for the positive review! Feel free to see us again!

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel, staff, and rooms to your liking. We apologize for any inconvenience caused by the room temperature and the broken tub plug. Our team will address these issues promptly to ensure they are resolved for future guests.We appreciate your understanding and hope to welcome you back for an even better experience in the future.

Thank you for sharing your thoughts with us. We appreciate your feedback, and we're sorry to hear that your stay was average and that you found the hotel to be a bit dated. We continually strive to enhance our guests' experiences, and your comments will certainly help us in our efforts to make improvements. We hope to have the opportunity to welcome you back in the future.

Thank you for your positive feedback! We're thrilled to hear that you enjoyed our hotel's convenient location near the Rogers Arena and found it easy to walk to.We hope to welcome you back for another fantastic stay soon!

Thanks for the high score!

Thanks for the great review!

Thank you for sharing your feedback with us. We sincerely apologize for falling short of your expectations during your recent stay. We appreciate your compliments regarding our front desk staff and lobby ambiance, and we regret any miscommunication regarding the concierge lounge access. For future reference, all of our standard rooms do not have access to it and have no inclusion.Your experience at the concierge lounge and the breakfast cafe does not align with the level of service we strive to provide, and we are deeply sorry for any inconvenience caused. Rest assured, we will address these issues with our team to ensure that all guests receive the attentive service they deserve. Regarding the room temperature, we apologize for any discomfort you experienced.We value your feedback as it helps us identify areas for improvement. While we understand your concerns, we hope you'll consider giving us another opportunity to provide you with a much better experience.

Thanks for the great review! Although we always like hearing positive feedback we also appreciate your criticism. Hearing where our guests would like to see improvement guides our efforts. Feel free to see us again!

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Hi Hannah,Thank you for taking the time to share your rating about your recent stay at our hotel. We are very sorry we did not exceed your expectations. Your rating will help us as we continually work to improve our guest experience. Also, I was able to check the invoice in our system and showing only 1 parking charges. If I can be of any assistance, please contact me directly. We hope you will consider staying again.Sincerely,Loren Hidalgo

Thank you for your feedback! We're thrilled to hear that you had an excellent experience overall. We apologize for any inconvenience regarding the pillows being too hard. Please know that your comfort is our priority, and we'll make sure to have softer options available for you next time. We hope to welcome you back soon

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Thanks for taking the time to write a review!

Thanks for writing your review! We're glad you enjoyed your stay. For the convenience of our guests we have Bellamy's Lounge (which is also a restaurant) open seven days a week. Also, many of our staff can help our patrons find food or entertainment outside the hotel, and recommend safe ways to get there. Feel free to see us again!

Thanks for the review! We're glad you enjoyed your stay!

Hi Jennifer,Thank you for taking the time to share your experience about your recent stay at our hotel. We do apologize for any inconvenience caused by our room temperature. Our maintenance team is working on the chiller now. We communicate all reviews and comments to hotel management directly. We do this so they are aware of your experience and to help better our location. We appreciate you choosing to stay with us and hope to welcome you back again in the near future.Sincerely,Chateau Lacombe Hotel

Thanks for your kind words! Feel free to come again!

Thanks for taking the time to write a review! It sounds like you found some things you liked about our hotel as well as a few things we can improve. We agree, some of the views here are really something special! We're also happy you complimented us on the service you received. We are dismayed you weren't happy with the bed, pillow and cleanliness of the hotel. We will examine the points you raised and consider your feedback as we keep working to improve our guest experience.

Hi Suzanne,Thank you for sharing your feedback with us. It's always valuable to hear about guests' experiences. We are glad to hear that you had some positive interactions with the hotel's staff. Friendly and helpful staff can make a big difference in a hotel stay.At the same time, we regret to learn that certain aspects of your holiday did not entirely meet your expectations. Your feedback is essential to us, and we will thoroughly review it to identify areas where improvements can be made.We look forward to welcoming you again.Sincerely,Chateau Lacombe Hotel

Hi Jeff,Thank you for sharing your feedback with us. It's always valuable to hear about guests' experiences.At the same time, we regret to learn that certain aspects of your holiday did not entirely meet your expectations. Your feedback is essential to us, and we will thoroughly review it to identify areas where improvements can be made.We look forward to welcoming you again.Sincerely,Chateau Lacombe Hotel

We greatly appreciate your fantastic review of our hotel, especially highlighting our prime location and the stunning river and city views. We're delighted to learn that you enjoyed these aspects of your stay. We’re looking forward to the chance to welcome you back for another enjoyable stay in the future.

We're deeply sorry to hear about your disappointing experience during your stay with us. Providing a comfortable and peaceful environment for our guests is our top priority, and it's clear that we fell short of meeting your expectations. Please accept our sincere apologies for the issues with the bedding, pillows, and noise disturbances caused by neighboring guests. Rest assured, we take such matters very seriously, and your feedback will be thoroughly addressed with our team to prevent such incidents from occurring in the future. We strive to maintain a safe and welcoming atmosphere for all our guests, and we regret any discomfort or inconvenience you experienced. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to restore your confidence in our hotel during a future visit.

We're delighted to hear that you enjoyed your stay with us! We apologize for any inconvenience caused by the lack of air conditioning. Your feedback is invaluable, and we will address this issue promptly to ensure a more comfortable experience for our guests in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.

We're thrilled to hear that you found our hotel to be beautiful, with speedy elevators and exceptional staff! We apologize for any inconvenience regarding the WiFi and understand the importance of a reliable connection. Additionally, while we aim to offer a serene retreat, we're sorry if our location didn't meet your expectations in terms of proximity to town. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for an improved experience in the future.

Hi Marcello,Thank you for taking the time to share your rating about your recent stay at our hotel. Your rating will help us as we continually work to improve our guest experience.We hope you will consider staying again.Sincerely,Chateau Lacombe hotel