Very Good Hotel
We stayed for the last weekend of the Festival 2016 and the hotel was full, so booking in the restaurants was required. Staff were excellent, friendly, hardworking throughout. Very nice food in the Brasserie, pleasant atmosphere in the lounge with jazz piano at lunch and jazz trio in the evening. Sadly our room was not ready at 3pm and we had to get the manager to sort this out, which he did promptly but unfortunately he gave us a room (no 519) which was next to a service space with machinery in it, which meant that we needed earplugs at night - having asked for a quiet room. The shower drained slowly but this was promptly fixed on a Sunday, which is impressive. Overall we enjoyed our stay.
Comment from Hotel Management
02-Sep-2016 by GRM-WAEdi, Hotel Management
Thank you for taking the time to share your feedback following your recent stay with us.
It was a pleasure to have had you here during the Edinburgh Festival and whilst I am pleased that you enjoyed the service you received from our team as well as our food and beverage offerings, I do apologise for the delay in your room becoming ready.
I do hope that you will return to visit us again in the future.