Expected good or better from Waldorf-Astoria and got it. Good sized room, clean, all the amenities, lift was broken to the spa which was a hassle but every other thing about the hotel was on point. Close to everything -- the castle etc.
Comment from Hotel Management
07-Jun-2017 by GM-WAEdi, Hotel Management
Thank you for your recent stay with us; it was a pleasure to have had you here.
Whilst I am pleased to read that, overall, you enjoyed your stay, I am sorry that we were unable to exceed your expectations. I will be reviewing your comments and I do hope that you will grant us the opportunity of returning to visit us.