Ratings based on 272 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Brilliant

Posted 23-Apr-2017
Could not have been better situated or more comfortable
4out of 5
Recommended
for Everyone
by A verified traveller

Fantastic location and easy to find!

Posted 22-Apr-2017
Fantastic location to EVERYTHING. Met with a smile and a nothing is too much attitude same in the bar! One problem was on our last morning when woken up to house keeping at 8:45am (surely on your last morning especially you wouldn't be bothered until you have to check out at 11am) who then when finished a skin if she should come back, giggles in you face and walks away. Not impressed at all by that which ruined our last day and day of travel, as well as the breakfast not being fantastic. Forgetting about that, the room was quirky and so fitting for myself and partner who are no taller than 5ft4 and the tuck box was fantastic and the fact you get proper milk and mugs, fantastic touch! We did love our stay just a shame about that experience with the house keeping. (We are only holiday and don't want woken!!)
5out of 5
Recommended
for Everyone
by A verified traveller from Surrey

Lovely hotel, great location

Posted 20-Apr-2017
Really helpful staff and a lovely clean hotel in a good location. Would definitely stay there again.
5out of 5
Recommended
for Everyone
by A verified traveller

Wonderful city hotel

Posted 18-Apr-2017
Great central location. Close to tourist attractions bars and restaurants. Staff could not have been more attentive. Would highly recommend a stay here.
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Great location

Posted 18-Apr-2017
A 3minutr walk to tram direct to airport . Bus stops outside hotel to Britannia and zoo. Great staff and hotel also near shops and restaurants. Also their restaurant and coffee shop really good
4out of 5
Recommended
for Everyone
by A verified traveller from Al Dossary

Great location

Posted 15-Apr-2017
Nice hotel , located in great location which is between old and new town
4out of 5
Recommended
for Everyone
by A verified traveller from Windsor

the Principal at George Street

Posted 15-Apr-2017
I really enjoyed my recent stay at the Principal. The staff is outstanding, very friendly, helpful and keen to assist with any questions. The hotel itsel is goergeos, with well appointed interiors and one of the best breakfast I've ever had at any hotel of 4 stars or above. The only thing that surprised me was the very small room with just enough space to walk around the double bed. It made the room feel very cramped and crowded. But in the end, you get what you pay for. :-)
4out of 5
Recommended
for Everyone
by A verified traveller from Cork, Ireland

Four Star Hotel with Five Star Staff

Posted 14-Apr-2017
When booking The Principal Hotel through your site, I was led to believe that this was a five star hotel. It is in fact a four star hotel. Outonly problem so is with Expedia. Our only complaints with the room,which was assigned to us,were that storage was at a minimum and we did not have air conditioning. It was spotlessly clean and the beds were most comfortable. In fairness to the desk staff, they were prepared to offer us a room with air conditioning from the second day. We had unpacked and settled in and the second day was much cooler so we stayed put. The staff members are fabulously warm, welcoming and accommodating. I would highly recommend the burger and club sandwich in the bar. The breakfast was good value for money but the sausages needed more spice. I would recommend this hotel as an exceptional Four Star Hotel and as such I would give it a 4.5 rating. Request a room with air conditioning and you will be very comfy.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Apr-2017
Good location, staff very helpful with recommendations on good places to eat, very clean and central for all attractions.
4out of 5
Recommended
for Everyone
by A verified traveller from london

Very nice close to city centre

Posted 13-Apr-2017
Pros: The comfort and friendliness of staff
Location: Go location with in walking distance from everything
Very good staff could not be more friendly and helpful