Ratings based on 981 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Feb-2016
Excellent place to stay, full kitchen in the apartment-they even provided breakfast food!
5 out of 5
Recommended
for Everyone
by A verified traveller from Zakynthos, Greece

Excellent city experience.

Posted 14-Jan-2016
Pros: Everything!!!
Cons: Really can't think of anything...everything has been very well thought out and I sighted already.
Location: 20 minutes to Princes St area. £6 in a taxi to centre. Sainsburys supermarket 2 minutes walk away.
We stayed as a family of 5 just before Christmas in a 2 bedroom city apartment. From the minute we arrived to the one we left I cannot find fault with this accommodation. The staff were friendly and efficient, especially Mr Brownlie who provided us with the very best welcome. A suitable camp bed could not be found on our first night but a brand new one was brought to us the following day. This is the first time we have stayed in an apartment and I cannot believe how easy it was compared to a hotel. The rooms are large and well furnished and the kitchen had everything you could need. The welcome pack was very well thought out and very well received by us. There are a number of small touches which really make your stay here special....small things which elevate this to an excellent level - ice in the freezer, dish washer tablets, a 'bag for life', small teddy bears and activity packs for the children...as I said, small things, but things which make a difference. The walk into the main Princes Street area took around 20 minutes with the children and a taxi was £6. Lots to see and do in the city which at Christmastime is very child friendly. We enjoyed our stay so much we have already booked for next Christmas, along with 10 other family members! Can't wait!!!
5 out of 5
Recommended
for Families
by A verified traveller from Rio de Janeiro, RJ, Brasil

Casa fora de casa

Posted 03-Jan-2016
Pros: Quarto excelente! Muito confortável. É como estar em casa em outro país.
Location: Hotel bem localizado, embora não tão perto de alguns pontos mais movimentados da cidade.
Gostei muito da estadia no hotel. Equipe atenciosa e com bastante cuidado com pequenos detalhes. Facilidade e objetividade no check in e nas informações. O quarto é muito aconchegante e com tudo que precisamos para a nossa viagem. Lava louça, lavadora e secadora de roupas, fogão, forno, geladeira, louças e faqueiro, além de um kit de boas vindas. Há um mercado bem completo a dois minutos andando. Excelente opção para casais e famílias. Espero ter ajudado.
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta GA USA

Great location and great value.

Posted 27-Dec-2015
The location of the apparments is very convenient, just a short walk to the castle and the Royal Mile.
5 out of 5
Recommended
for Everyone
by A verified traveller from californai

Perfect

Posted 21-Nov-2015
The staff was great and helpful. Very close to the castle and restaurants. Grocery store very close as well. The room was immense.
5 out of 5
Recommended
for Everyone
by A verified traveller from Spartanburg, SC

Perfectly positioned behind the Castle.

Posted 17-Nov-2015
Pros: Great staff greeting you and making you feel at home from the get go.
Cons: The pantry was stocked w/high-carb junk food along with skim milk and margarine in the refrigerator. I explained I don't eat that stuff. No response.
Location: So much to do in the area. Walking distance to EVERYTHING!
A 15-minute walk to the Royal Mile. Be prepared to walk some hills, but it's an amazing location to anything you wanna do in the Old Town and not far from New Town.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 11-Nov-2015
Pros: The staff were brilliant. Secure parking. secure quiet apartments.
Cons: No
Location: Close to plenty of restaurants/shops. Easy walking distance to Old Town and Princess Street.
Fab location. Modern well equipped apartments. Excellent friendly and welcoming staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Rockland, Canada

Don't let the exterior fool you...

Posted 30-Oct-2015
Pros: Everything the room comes with to make our stay enjoyable.
Cons: The exterior could have a better curb appeal: flowers
Location: Close to the Edinburgh Castle, the Grass Market (lots of great pubs), the Royal Mile, St Giles Cathedral, the Whiskey Tasting Experience, walking tour
The Knight Residence by Mansley exceeded our expectations. The staff was wonderful, the room (studio) was perfect and very clean. The kitchen had enough to provide us for breakfast, washing dryer machine, dish washer, milk, bread, orange juice. Location was excellent and very safe! Will definitely go back.
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Comfortable stay

Posted 26-Oct-2015
Our check in experience was great! The guy that checked us in was very welcoming and very informative. At check out a different person tried to charge us for amenities that we were told were free of charge to us when we checked in, so there seem to be poor handover procedures and it's unpleasant to have this debate with staff just because they are not well informed. The apartment provides comfortable accommodation for a family. There were little things that could be improved like the TV remote batteries were flat, etc. The apartment is in a convenient central location although the immediate surroundings seem a little shady when you walk out at night with a strip/dance club right in the corner.
4 out of 5
Recommended
for Families
by carol from Aberdeen

Clean, comfortable and good service

Posted 25-Oct-2015 on Hotels
staff were very helpful, great for a small family as had a separate kitchen with small hamper left for us. Overall good service and good hotel, we would use again.