Ratings based on 1,135 Verified Reviews

4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Carlisle Cumbria

Overnight

Posted 20-Apr-2018
Pros: everything
Can not recommend enough ... Lovely welcome from staff who had apartment ready even though we were 2 hours early ... Super clean with everything needed for a very comfortable stay ... Extremely spacious and just a short walk from bars, cafes restaurant and a 10 minute walk to Princess and Rose street . After check out we were also allowed to leave car in car park for the afternoon whilst we wandered off again ... that was kind of them .... Great stay and would highly recommend ...we WILL be back ....!!
Comment from Hotel Management
21-Apr-2018 by Christopher, Hotel Management
Thank you so much for your really nice review. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gloucester

Posted 09-Apr-2018
Dont be put off by the strip clubs outside, i visited with my wife and 3 young children the location is perfect for visiting the city on foot, everything you want to see in the city is only a short walk away. The apartment has everything you need and more. The staff are friendly and super helpful. T
Comment from Hotel Management
10-Apr-2018 by Kevin Drummond - General Manager, Hotel Management
Thank you Alex for such a great review, We hope that you and your family come back and see us in the future!
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable apartment in a walking distamce to all

Posted 25-Feb-2018
Nice accomodations in a walking distance to everything.
Comment from Hotel Management
22-Mar-2018 by Kevin Drummond - General Manager, Hotel Management
Thank you for your review, we hope to see you again in the future!
5 out of 5
Recommended
for Families
by A verified traveller from Northumberland

Perfect base to explore Edinburgh

Posted 14-Feb-2018
Pros: Location, spaciousness, cosy, everything you needed was provided. Very quiet despite central location.
Cons: The directions to the car park could have been provided in advance of arriving as not easy to get two as one way streets all around the hotel.
Location: Great location on 5 minutes from the Grassmarket area and 10 minutes walk to the Royal Mile, lots of good pubs and restaurants in the area.
Spacious apartment suite, very warm even when it was freezing weather outside. Great location just 5 minutes walk from Grassmarket area with plenty of pubs and restaurants. Nice selection of food and fruit juices provided, small mini market a couple of minutes walk away. The staff were very friendly and helpful we were even able to check in really early as the apartment was ready. Parking was very good, but a bit tricky to find, could have done with a map provided in advance. Couldn’t fault the place at all, perfect.
Comment from Hotel Management
26-Mar-2018 by Kevin Drummond - General Manager, Hotel Management
Thank you for providing us with with such valuable feedback, we really do appreciate it!
5 out of 5
by A verified traveller

Wonderful Place to Stay!

Posted 14-Jan-2018 on Hotels
We loved staying here. The apartment was enormous--we had so much space and an entire kitchen all to ourselves. We saved some money by eating in a few meals. It's a great location, close to everything, and the people there are incredibly nice. It was quiet and we slept well. One of the two bathrooms is pretty tiny (I couldn't even turn around in the shower) but it's such a luxury to have two bathrooms on a vacation that I'm not going to complain about that. This was fantastic and we'd stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Posted 27-Dec-2017
Very comfortable apartment especially for Christmas. We enjoyed the modern decor and useful facilities. Great place to stay!
5 out of 5
Recommended
for Everyone
by A verified traveller from Massachusetts, USA

Comfortable and convenient home base for a week

Posted 24-Dec-2017
We had a family trip/reunion with 4-5 adults, so this was the perfect arrangement and convenient location for our Edinburgh sightseeing. The rooms were comfortable and we enjoyed being able to make some meals in the kitchen. Staff were very accommodating. Only minor wish was that there would be a coffee maker in the room so we didn’t have to get it from downstairs for brewed coffee in the morning. Overall a great stay, though, and would book again.
Comment from Hotel Management
27-Dec-2017 by Kevin Drummond, Hotel Management
Hello Susan, Thank you for your wonderful review we really appreciate it. There is normally a cafetiere in the apartment with fresh coffee also provided, sorry if this was not in your kitchen. We do hope that you think of us on your return to Edinburgh in the future.
5 out of 5
by Diane

Pleasantly surprised!

Posted 08-Dec-2017 on Hotels
Had a lot of trouble finding the hotel, even though we were around the corner! One way cobbled streets, strip clubs on the corners, not an entrance really, just a door. Definitely worried that we'd made a mistake ... until we got to the room. They had provided groceries and a little bear for our son! The room consisted or an adorable kitchen, spacious living room with a small dining table and separate bedroom and bathroom. Really nice.
Comment from Hotel Management
19-Dec-2017
Dear Guest, Thank you very much for your review. We will try and figure out an easier solution to find the car park. I pleased that you had a pleasant stay with us and we hope to see you again soon. Kind Regards Rohan
5 out of 5
Recommended
for Everyone
by A verified traveller

Brilliant,, The End

Posted 02-Dec-2017
Pros: Everything
Well,, this was a completely different traveling experience for my family, and when I say different I mean better in most every way. I cannot recommend this property highly enough for people travelling with children (or anyone for that matter). To have so much extra space, 2 bedrooms, 2 bathrooms and a lovely living area was a luxury. But it wasn’t just the extra space, it was virtually everything about this place. A super-friendly greeting from Chris, then escorted to our room and given all the info you could need. We spoke to a few other staff while we were here and everyone is friendly and makes you feel special. The 2 Bedroom apartment we had was immaculately clean, spacious and yet still cozy. We had no issues at all with noise in our apt. The location was an easy stroll away from loads of tourist attractions, shopping and places to eat. My son, all of 9 years old had the only complaint about TKR from the whole family. He was quite disappointed that there was only 1 box of Crunchy Nut Cornflakes in the extremely handy welcome basket! We will absolutely be back….
Comment from Hotel Management
19-Dec-2017 by Rohan, Hotel Management
Dear Guest, Thank you so much for your great review on us, it really helps hearing positive feedback from guests as it boosts our confidence, We will look into getting more of a variety in our welcome baskets but thank you once again for a positive review, Kind Regards
5 out of 5
by Laura

Great apartment

Posted 27-Nov-2017 on Hotels
First class all round
Comment from Hotel Management
29-Nov-2017
Dear Laura, Thank you very much for your excellent review, We are pleased you had a great stay with us and we hope to see you again soon, Kind Regards Rohan