Sweet view of Firth of Forth, Comfy Room
Comfy room! I was delighted to realize I had a view of the Firth of Forth, which I am embarrassed to admit I didn't realize upon check-in (first time to Scotland). It was so comfortable that when I laid down for a "nap" I ended up sleeping for 11 hours! It's quiet, too. Though the hotel is very busy (as it should be), one doesn't hear ambient noises -- it's well insulated. Nice toiletries, linens, etc. My only quibbles: the coffee could use improvement. It's just these little Nescafe instant packets, same as one would have at a 3-star lodge; and there should be a warning about the hotel towel rack. I am sure those used to upscale hotels are aware it must be hot, but I wasn't, and leaned against it (ouch!) by mistake. I'm fine now, and I love how it warms the towels. But I would upgrade the coffee and post a tiny sign by the rack, or at least warn the guests upon checkin. I also had no idea the fridge and coffee maker were hidden in the cabinet, and found them by accident. However, overall it's still five stars and now that I know it's animal-friendly, can't wait to come back with my four-legged sidekick :)!
Comment from Hotel Management
10-May-2018 by Rene Muller, Guest Relations Coordinator, Hotel Management
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Guest Relations Coordinator