Ratings based on 404 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Not value for money ; disappointing

Posted 22-Jul-2016
Pros: The staff employed by the owner
Location: The location is good as the bus stop to the city centre is just outside and I think this is the reason they take advantage and charge excessive
Stay for 3 days for visiting Edinburgh Room on the second floor; no lift The shower was terrible ;the flow of water when in maximum was really poor ; and you could not adjust it to tepid water ; so it was either very cold or burning hot ; I advised the proprietor and I wonder wether he'd bother to fix it The bed was crumbling with noises
Comment from Hotel Management
02-Aug-2016 by Joseph, Hotel Management
Dear Anonymous, Thank you very much for taking the time to review your stay. Thank you for your comments about our staff which is much appreciated. We are very sorry that you experienced problems with your shower during your stay. This was caused by a water pressure issue impacting the local area and sadly was out with our control. Thank you for highlighting the issue regarding the water temperature during your stay and it something we are investigating. We do promote offers to our customers on our website and email communication so please look out for the best prices or contact us direct. Thank you again for your feedback which is greatly appreciated and we hope to welcome you back in the future. Kindest Regards,
5out of 5
by A verified traveller from Las Vegas, NV

So beautiful

Posted 12-Jul-2016
Pros: Everything! It was so gorgeous, and comfortable. I loved that they played music in the morning during breakfast.
Cons: Strengthen wifi connection, strengthen water pressure of shower and time it takes to heat up
Location: Good location, city center is walkable in about 30 minutes time, but there are bus stops that will take you for under 2 euro in about 15 minutes!
My friend and I did a two week trip to Europe, bouncing around several cities in a short time. Edinburgh was our last stop before we headed home. I am so happy that The Ben Doran Guest House was our final impression of a European lodging. The hotel room we stayed in was so gorgeous, and clean! The beds were very comfortable, the hotel was extremely clean, and the breakfast in the morning was good. I especially loved the classical music that they played in the mornings during breakfast. It made our stay there even more magical. There is wifi in the room, but sometimes it's a little spotty. That is to be expected, I think, in most European hotels though. The only thing that I was really not a fan of was the shower. The shower was quite difficult to use, and the water pressure was really low. It took about three minutes for the hot water to kick in, and it didn't last very long, so you had to really shower quickly! But aside from that small detail, everything else was perfect!
Comment from Hotel Management
02-Aug-2016 by Joseph, Hotel Management
Dear Lily, Thank you very much for your lovely review and for choosing to stay at the Ben Doran. We are delighted that you enjoyed your stay with us. We are sorry to hear you experienced problems with the shower and it is something we are investigating further so thank you for highlighting. We do hope to welcome you back should you be returning to Edinburgh. Kindest Regards
4out of 5
by A verified traveller from canada

Petite auberge à distance raisonnable du centre

Posted 25-May-2016
Pros: Lieu (autobus vers le centre ville à proximité), propre, stationnnement, excellent petit déj.
Cons: Accueil un peumplus ´personnalisé', plus de souplesse sur l'heure du petit déj, lieu de repos commun (séjour)
Belle auberge, accueil froid mais correct, très propre, chambre petite et pas d'accès commun (séjour). Petit déj entre 8:00-9:00 Pile. Très correct mais pas wow.
4out of 5
by chunguang

This traveller left a rating score only Posted 08-May-2016 on Hotels
5out of 5
by Paul from Australia

Great place to stay

Posted 06-May-2016 on Hotels
Beautiful guest house with friendly & helpful staff. Walk into Edinburgh but plenty of busses pass out the front. Parking was no problem.
Comment from Hotel Management
Dear Paul, Thank you very much for your lovely review and for choosing to stay at the Ben Doran. We are delighted that you enjoyed your stay with us and found our staff friendly and helpful. We do hope to welcome you back should you visit Edinburgh in the future. Kindest Regards,
4out of 5
by Paul from Stoke

Posted 24-Apr-2016 on Hotels
Parking limited breakfast vary good if you need to see the city centre it's a five min bus ride or walk ten min up bank
Comment from Hotel Management
Dear Paul, Thank you very much for your lovely review and for choosing to stay at the Ben Doran. We are delighted that you enjoyed your stay with us and we do hope to welcome you back should you be returning to Edinburgh. Kindest Regards
5out of 5
by Roseline from Cape Town

Comfort of your home in the heart of Edinburg.

Posted 19-Apr-2016 on Hotels
Comfort combined with impeccable hosting made my stay a home away from home.
Comment from Hotel Management
Dear Rosaline, Thank you very much for your lovely review and for choosing to stay at the Ben Doran. We are delighted that you enjoyed your stay with us and found it to be a home away from home experience. We do hope to welcome you back should you be returning to Edinburgh. Kindest Regards,
1out of 5
by MARIA V.

Keine Annulierung mit Rüsckerstattung möglich!!

Posted 14-Apr-2016 on Ebookers
Wegen einer psychischen Erkrankung einer Mitreisende habe ich dieses Hotel lange im voraus ( 4 Monate) storniert. Es gab keine Rückerstattung, was für mich eine riesige Enttäuschung ist. An anderen Orte kann ich bis kurz vorher kostenlos stornieren. Ich werde deshalb nach Möglichkeit nicht mehr über e-bookers reservieren.
5out of 5
by A verified traveller from Malvern, Worcs.

Quiet location but good access to sights

Posted 10-Apr-2016
Pros: Everything. Superb breakfast, delightful room and beautifully warm.
Cons: I was completely satisfied.
Location: Approx 2 miles to Princes Street. Less to the Royal Mile. The castle and Holyrood all accessible on foot but many buses stop outside the hotel.
Though on a main road (A701) well insulated so no traffic noise. Easy walk to city centre, Holyrood, etc. Nice period property in tip top condition. Edinburgh is a wonderful city to visit and this B&B is ideal - and has limited parking space.
Comment from Hotel Management
02-Aug-2016 by Joseph, Hotel Management
Dear Joseph, Thank you very much for such a lovely review and for choosing to stay at the Ben Doran. We are delighted that you enjoyed your stay with us and found everything was to your satisfaction. We do hope to welcome you back should you return to Edinburgh in the future. Kindest Regards,
4out of 5
by Hannah

This traveller left a rating score only Posted 05-Apr-2016 on Hotels