Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Ok aber zu laut.

Posted 23-May-2016
Die Appartments sind Ok. Zuerst hat man uns eines an der Hauptstraße angeboten genau über einer Bushaltestelle. Hier fragten wir gleich nach einer ruhigeren Variante, welche uns auch mit einem schnippchen Kommentar Gezeigt wurde. Erster Eindruck vom Service daher durchwachsen. Das zweite Zimmer war ok. Die Appartments sind ein wenig hellhörig. Dennoch, die erste Nacht konnten wir gut schlafen. In der zweiten sind wir um 24 Uhr ins Bett, konnten aber nicht schlafen da uns ein immer wiederkehrendes rumpeln wach hielt. Als würde jemand über uns Bowling spielen. Man konnte sogar die Vibrationen spüren. Um 2 Uhr sind wir zum Nachtwächter, dieser meinte das es der Supermarkt unter uns sei. Mit denen haben die Anbieter öfter Probleme. Das Lager ist genau unter den Appartments und die Arbeiten manchmal die Nacht durch. Nicht schlecht wenn man schlafen will. Ohrstöpsel haben da auch nichts mehr gebracht. Am nächsten Tag beschwert und diesmal war ein sehr netter Mann zugegen. Wir bekamen ein Zimmer in einem b&b und angeblich sollten wir auch die Nacht erstattet bekommen. Die Erstattung hat bis heute nicht statt gefunden. Alles in allem also keine schöne Erfahrung und auch mit Abstand die schlechteste Unterkunft auf unserer gesamten Reise.
4out of 5
by A verified traveller from Glasgow

Basic but very clean

Posted 19-May-2016
Very handy for centre of Edinburgh. We were going to show at Festival Theatre which was only a 5 minute walk. Quite basic but very clean. Would stay here again.
4out of 5
by A verified traveller from London

Good value for money

Posted 22-Mar-2016
Pros: Location, price, cleanliness, level of equipment, helpful staff.
Cons: Ventilation/aircon. Thicker carpets. Quality and range of toiletries.
Location: Great location, a short walk to the main attractions and transport links.
I stayed in a split level apartment for 4 nights in March. Check in was quick and easy and the staff were friendly and helpful. My first impression was that it was typical university accommodation but actually it was better than most I've stayed in as it was aimed at business customers and had been refurbished fairly recently. It was clean, had an excellent shower, a comfortable bed, a TV on each level, a desk with plenty of sockets nearby, wifi that worked and all the kitchen equipment I needed. It was a 10 minute walk to Waverley Station and Princes Street and 3 minutes to the nearest bus stops, supermarkets and restaurants. On the downside, there was an opening window but it didn't open very far - I didn't need any heating even in March and in summer I think it could get quite hot and stuffy. The soundproofing was poor, the floorboards creaked and you could hear other people moving about at times. The room was advertised as a double but it would have been a bit cramped for 2 people.
4out of 5
by A verified traveller

Central location, spacious and comfortable

Posted 13-Jan-2016 on Hotels
Excellent location for central Edinburgh. The room was spacious, well furnished and in good condition. These are student residences but the room was perfectly adequate for our needs and I would use it again.
2out of 5
by A verified traveller from Leyland

Didn't even get to sample the apartment we booked

Posted 28-Dec-2015
Pros: We never got chance to find out.
Cons: Reservation staff need to be alert to the fact that people of the same name could, on occasion, stay at the same hotel and avoid such confusion.
Location: Clerk Street offers a nice range of restaurants, pubs and shops that are bustling but without the same price level or congestion of the city centre.
Sadly we didn't get to stay in the apartment we booked because they received two bookings for the same night from two people of the same name, and therefore assumed it was a duplicate and only reserved one room. As I was the second of the two people of the same name trying to check in, the apartment had already gone and they had no other availability, so had to send us to their sister hotel 3/4 of a mile further out of the town centre, which wasn't ideal on a damp weekend when we had anticipated being able to walk everywhere. The receptionist at Richmond Place was very apologetic and did her best to help, arranging a free cab transfer for us, but it seemed that the reception team at Masson House (the substitute hotel) were less experienced at dealing with a situation like that, as they weren't in a position to be able to cover our taxi costs to travel in and out of town, and advised that we collected receipts and try to claim them back, but with no guarantee that it would be repaid to us. In the end, the substitute hotel was nice enough and covered our means, but didn't offer the same level of amenities that we'd hoped for with our first booking. We simply took on the wind and rain and walked the extra 10-15 mins in each direction to save the hassle and potential conflict of an unsuccessfully resolved taxi rebate request at a later date and tried our best to make the most of the situation.
5out of 5
by A verified traveller

Très bon hôtel, proche du centre

Posted 16-Dec-2015 on Hotels
Mini studio avec cuisine et chambre en mezzanine, moderne, propre, pratique et proche du centre, avec possibilité de se garer sans trop de difficulté dans les alentours. Le personnel est agréable, le petit dejeuner très bien.
5out of 5
by Ricardo

This traveller left a rating score only Posted 28-Oct-2015 on Hotels
5out of 5
by Anders from Sverige


Posted 25-Oct-2015 on Hotels
Fantastiskt läge till ett överkomligt pris
3out of 5
by A verified traveller from Manchester, England

Good situation for the university

Posted 28-Sep-2015
Pros: Location
Cons: Electrical sockets near mirrors
Location: Near university, restaurants and museums
Very convenient location for the university. Good space, clean and polite staff. Nothing fancy but all facilities you need apart from electric sockets near a mirror. Big bug bear in hotels, obviously designed by men who don't apply make up or dry hair with a hair dryer. Loads of sockets if you want to use a lap top or charge you phone.
4out of 5
by A verified traveller from York

Comfortable flat in an interesting area

Posted 02-Sep-2015
Pros: It was clean, quiet and convenient.
Cons: I couldn't get the wifi to work but that might be my fault
Location: Near the old University building, the Festival Theatre, Pleasance Venues, Queen's Hall, mosque, places to eat, bus stops, Royal Mile, Museums etc.
The Studio was long and narrow but well furnished, the kitchen area well equipped and the bathroom small but more than adequate. Everything was new and cheerful and the staff kind and helpful. It was blessedly quiet, not always the case at Festival time, and was near all the Venues we wanted to visit. Nicholson Street nearby provided a choice of places to eat, a convenience shop and cash machines.