Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from York

very relaxing

Posted 20-Apr-2016
Location: Golf course outside hotel - 10 minute stroll to the town centre along the beach
Very clean hotel - food excellent - only issue was that the lift was out of order and didn't look as though any repairs were imminent - fortunately we were on the first floor!
3out of 5
by A verified traveller from Scotland

Nice location and room was good

Posted 27-Feb-2016
Pros: Location. Room cleanlieness
Cons: Consistency of service
Location: Good surroundings and views of firth. Easy driving to Roslin Abbey and various high class Golf
Reception staff a bit aloof. Service in general pretty good. Couple of things that were well below standard for a hotel of this standard. 1 on first day bacon at breakfast was a disgrace and could not even be classed as poor streaky. 2. Restaurant had habit of running short eg cheese at dinner and certain mains early in service. 3. Checking bill was really guesswork and far too much work.
5out of 5
by A verified traveller from Cumbria

Return visit to an old favourite!

Posted 28-Jan-2016
Pros: Its amazing situation & luxurious spa.
Cons: Quantities of some of the main courses served at dinner.
Location: Coastal walking. Cycling. Beaches. There is a station at North Berwick, opening up lots of opportunities. Flight museum & bird life centre close by.
30 years on this hotel still remains a firm favourite. Superbly situated beside the sea, giving access to miles of beautiful sandy beaches & coves, it is a wonderful base for coastal walking.Upon return, or in poor weather,the hotel spa is the best we have come across! There are so many varied experiences, the facility never appears crowded. The swimming pool is huge and we loved the indoor/outdoor hydro pool, equipped with an optional massage by hot waterfall.The staff are all friendly & helpful & the accommodation clean & comfortable. The food is delicious, but more thought needs to be given to the quantity of some of the main courses (my husband was given a helping of meat & four small carrots, insufficient for a hungry man, whereas I enjoyed venison steak, vegetable & mash). On our first night, the meal progressed smoothly, but on the Monday, (25th.Jan.) there were very long waits between courses. The waiters were hard-working & energetic, which left us wondering whether the kitchen was understaffed.But, all in all, we thoroughly enjoyed our stay & can't wait to go back.
4out of 5
by A verified traveller

Posted 25-Jan-2016
Easy to get to from Edinburgh, nice restaurants nearby, cosy atmosphere and love the outdoor jacuzzi
5out of 5
by Robert

This traveller left a rating score only Posted 13-Jan-2016 on Hotels
5out of 5
by A verified traveller from Glasgow

Lovely Hotel.

Posted 12-Jan-2016
Pros: N/a
Cons: As above
Location: Lovely walks along the beach and good restaurants , at good prices, Zitto,s and the Grange highly recommend.
The sandwiches for one and two glasses of wine came too £28.20😢😢😢😢 for 4 halves of bread and ham , ridiculous. We have stayed here many times over the years with our employer Norbulk Shipping. Who had their annual dance their every year, but stopped going, a few years ago, now I understand why , the bar prices are extortionit.
4out of 5
by A verified traveller from south wales

Ok

Posted 22-Dec-2015
Bathroom too small couldn't see in mirror because sink was in front Bar service was slow even though hotel was very quiet
4out of 5
by A verified traveller

Nice hotel great spa

Posted 13-Dec-2015
Hotel itself was very comfortable. We had a dog with us which was a great place to stay with as it was so easy to just walk out into the beach, however we have never stayed anywhere that charged £25 per night for the dog!!!!! Food was good in the restaurant, best cheesecake ever. Has a afternoon in the spa with the £50 offer, it was well worth it. We did have to rush lunch though as we had pre ordered it because we were short on time. We still had to wait 30 mins for it to arrive. We were told because everything is done from fresh, but when it arrived they brought 1 chicken and 1 salmon when I said we wanted 2 chicken he said it would only take a minute to change it. They need to be consistent with their stories! The room was far to hot and there seemed to be no way to adjust the heat, we didn't have the radiator on.
5out of 5
by Graham from Macclesfield

3 day break

Posted 02-Dec-2015 on Hotels
Very pleasant stay. Staff were friendly and helpful. Excellent breakfast
4out of 5
by Iain from Falkirk

November 2015 visit

Posted 28-Nov-2015 on Hotels
Stayed for 2 nights with my wife. Hotel was clean and tidy. Spa facilities were excellent. Staff friendly. Only complaint was the cost of drinks at the bar. Had a couple of pre evening drinks on the first night, due to cost we didn't use the bar again which was a pity as it was a nice area.