Ratings based on 1,076 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Posted 20-Sep-2017
Pros: Location, spacious rooms, great health club and spa facilities
Cons: A wider selection for the restaurant menu would be great
I stayed here two years ago on a trip to Scotland liked it so much decided to stay again on this visit, was not disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveller from milton keynes

Nice hotel

Posted 18-Sep-2017
Nice hotel, staff are great, great to stay there, not enough food on breakfast time
5 out of 5
Recommended
for Everyone
by A verified traveller from Halifax, Nova Scotia

Beautiful hotel, amazing location

Posted 17-Sep-2017
I would highly recommend this hotel for a stay. It is beautiful, clean and the staff are very accommodating. It's no more than a 5 minute walk from most attractions in the old city, and has a hop on hop off bus stop a minutes walk away in front of Dynamic Earth. Coffee lovers, there is a Starbucks at the top of the close for all you quick caffeine needs. Happy Travelling 😊
4 out of 5
Recommended
for Everyone
by A verified traveller

Edinburgh stay

Posted 07-Sep-2017
Pros: clean, excellent concierge (Jacob?)
Cons: warm rooms
Location: Easy to catch the Hop On Hop Off. Easy walk to Royal Mile.
Hotel was clean and appealing. Frank & Jacob ??? were excellent and beyond helpful. Other staff members must have been new and a bit clueless. Easy walk to the royal mile and super easy to catch a hop on hop off. Overall is was a fine place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Scottsdale, AZ

Nice location at one end of the Royal Mile

Posted 06-Sep-2017
Pros: Proximity to Holyrood Park and convenience to the Royal Mile. The concierge that was on duty for most of our stay was lovely.
Cons: A/C was not working.
Location: It was a great location close to the Royal Mile. It was at one end, so Edinburgh Castle and several other attractions are at the other end.
We loved the location, being at one end of the Royal Mile very close to the Palace at Holyroodhouse. But what we loved was the view of the Holyrood Park and Arthur's Seat, and how we were conveniently located to hike the area. The hotel was nice, although one of the reasons we picked it was because it had air conditioning, but it didn't seem to work. Luckily, it was cool weather and opening the window worked fine. The staff was nice and we had breakfast included which is always convenient. It was a short walk to the Royal Mile and all that has to offer in Edinburgh.
5 out of 5
Recommended
for Everyone
by A verified traveller from maine

Great Place!

Posted 04-Sep-2017
From the moment we walked in our experience was positive. Frank the doorman was so pleasant and helpful. Check in was easy. My husband travels a LOT and he was impressed with the room quality. The room temperature could've been better. The bed was comfy. We'd definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Excellent location

Posted 04-Sep-2017
Pros: The staff are very helpful
Cons: Nothing
Location: Visit the many souveneer shops nearby
Close to Holyrood Palace, the Royal Mile and Arthur's Seat
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Location and pool

Posted 04-Sep-2017
This five star hotel is almost on the Royal Mile with views of Arthur's Seat. They also have a pool with a steam room.
4 out of 5
by A verified traveller from Midwest USA

Nice Hotel Close to Things

Posted 04-Sep-2017
Pros: Staff and cleanliness
Location: Excellent location, close to many things.
Very nice hotel with very friendly staff. Just off the Royal Mile and close to all the things I wanted to do in Edinburgh, but still quiet enough to be restful. Only complaint, first two nights were warm do to air conditioning being non functional. This was explained to be by desk. Was not have been an issue after I mentioned it to desk and bellman explained how to release lock to open windows fully.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Sep-2017
Very very decent a little off the beaten path bUt exceptible