Ratings based on 344 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
3.9 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from New Zealand

Waterfront Views but only street parking

Posted 06-Jun-2016
Pros: The water front location.
Cons: Proper parking made available. Not having to put out your own rubbish.
This is an apartment complex, not a hotel. The front desk in one building is only staffed between 8am and 8pm - you are likely staying in a totally different building in the complex. For after hours there is a phone number to ring. My booking said it included Free Parking but this ended up being find your own spot in the street, not a space provided in the underground carpark - we were not happy about this. Street parking (if you can find it) is not what I would call an amenity! The apartment itself was nice, with a decent layout including a small kitchen, a dining room and lounge. There was an ensuite off the main bedroom (there was a second bedroom too), as well as a main bathroom too off the hall. You were instructed to wash your dishes and also to put out your rubbish into the basement otherwise you would be charged - this is not the way normal hotel stays work so very worth noting. We were on the fourth floor and our room had a view out to the water from one of the sides
2out of 5
by A verified traveller from Norwich

Let down by details and customer service

Posted 16-May-2016
Pros: Spacious, modern.
We picked this apartment for a base to explore Edinburgh over a long weekend. The apartment is located amongst other residential homes in Leith, a 30 minute bus journey from Edinburgh itself. The site overlooks the Firth of Forth to one side, and wasteland/construction area to the other. The apartment is about 15 mins walk to the Royal Yacht Britannia. The trip started with the news on checkin that a booking had been made in error for two apartments instead of the one required. Despite me asking for two double/twin rooms on the Expedia website, we had been allocated two apartments, each with two double rooms! I had also sent a confirmation message along with the booking, but I guess nobody bothered to read it. Worse still, Reception insisted that we would be charged for both apartments, and several weeks later and despite several calls to the owners and Expedia there has been no response from the 'customer service' department with regard to a refund. On this basis alone, I cannot recommend this apartment. Aside from that the apartment was in reasonable condition, though the dishwasher was broken, and both bedroom carpets had deep black stains on them, which was unpleasant. The mattresses were of the cheapest quality (no 'good nights sleep guarantee' here!). Edinburgh is not short of good accommodation, and the city itself is fantastic, so plan your trip and shop around!
4out of 5
by A verified traveller

One night stop over

Posted 30-Apr-2016 on Hotels
The room temperature is too low and never reach to the temperature I set
5out of 5
by Georgina from Rugby

Waterfront retreat and sophisticated city break

Posted 27-Apr-2016 on Hotels
a girls' weekend get-together for old friends. We took the bus into Edinburgh for theatre and sightseeing but found that the waterfront location gave us a nice quiet space away from the city. We liked the walk to good bars and restaurants on The Shore (about 30 mins walk) for breakfast and evening meals. Royal Yacht Britannia (great visitor attraction) and Ocean Terminal (shopping) are in easy flat walking distance.
4out of 5
by PETER

This traveller left a rating score only Posted 23-Apr-2016 on Hotels
4out of 5
by Rebecca from Lancaster

Posted 21-Apr-2016 on Hotels
Great place to stay with a family , family eating place around the corner
5out of 5
by Mariatu from Essex

Amazing

Posted 19-Apr-2016 on Hotels
My stay was fantastic I will recommend this hotel to everyone it was truly a blast
5out of 5
by A verified traveller

Glad we chose it!

Posted 11-Apr-2016
It is a good place and worth the money. Loved the fact that it was super clean and well furnished. Our flat had all the facilities including a washing machine, iron board etc. And the sea view it offers is cherry on the cake. Would definitely recommend to others.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Apr-2016 on Hotels
4out of 5
by Robert

This traveller left a rating score only Posted 03-Apr-2016 on Hotels