Ratings based on 835 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from ireland

New beds would be a help

Posted 03-Dec-2017
Old bed very uncomfortable. Room could have had a new coat of paint.
5 out of 5
Recommended
for Everyone
by A verified traveller from Belfast

nice hotel very central

Posted 03-Dec-2017
chose this hotel to attend sons graduation in Stirling. After such freezing temperatures outside it was a joy to come into such a welcoming hotel. Staff more than pleasant! the room spotless and very comfortable. Thank you
3 out of 5
by A verified traveller

Hotel closest to the zoo

Posted 14-Nov-2017
I have stayed there for couple of days the hotel is very quiet and the staff were friendly but there's a problem the hitting was very poorly managed besides that everything was good.
1 out of 5
by A verified traveller from london

Poor and false advertisement

Posted 03-Nov-2017
What I booked for I never got, I booked for two double beds and go 2 single beds... with a Ice cold room, no heating working! And room was dusty and dirty. By 4-5am so much noise from the zoo very bad.
2 out of 5
by A verified traveller from Manchester

Posted 29-Oct-2017
Pros: near the zoo
Cons: room cleaning and free water for users like they do in other same rated hotels
Location: edinburgh zoo and a few miles from city centre
no water to drink in rooms asked to pay when requested ,rooms not hoovered to acceptable condition ,dangerous gaps between single beds on sofa bed ,dirt on the floor exposed when the sofa bed is turned into sleeper .however the swimming pool was the only plus point and its proximity to the zoo.
4 out of 5
Recommended
for Everyone
by A verified traveller from derby

Lovely hotel. Great views of Edinburgh.

Posted 09-Oct-2017
Great bus service from right outside hotel into city centre. Staff very smart and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from toronto,canada

Good stay

Posted 25-Sep-2017
Pros: Location, room size
Cons: Breakfeast was expensive - offer a continental breakfeast
Good location -10 minutes by bus to Princess street,good sized room, nice restaurant
3 out of 5
by A verified traveller from Halesowen

Convenient for the zoo with good car parking

Posted 19-Sep-2017
Pros: Location and parking.
Cons: Bathroom would benefit from makeover.
Location: Good for zoo and buses into the City are every 5 mins.
I stayed here 20 years ago and it has changed little. Bit dated and bathroom in particular could do with updating. Evening meal was good and well priced. Breakfast good. A good hotel but nothing special.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Posted 18-Sep-2017
The bathroom towel used for the floor doesn't smell good. To go to the tourist spots you have to take the bus. Yo have to travel 15 mins. to their downtown.
3 out of 5
by Joon Khoi

Posted 12-Sep-2017 on Hotels
Book 2 days stay. Day 1, air-con not working. Portable aircon was noisy. Change room 2nd day. Much better.