Ratings based on 884 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Cheshire

Decent hotel with free parking

Posted 09-May-2018
Parking in Edinburgh is a real problem so that is a real positive for this hotel. Room is ok though a bit cramped. Comfortable and clean bed. Reasonable breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ashington northumberland

Lovely hotel in quiet location

Posted 08-May-2018
Quite away out from the city centre, approx 4 miles.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 08-May-2018
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Apr-2018
Everything went well thank you. Cleanliness etc good. Hotel really in great position to go to everywhere we needed to go with minimum of fuss for transport as bus stop outside door and stopped centre of town. Swimming pool used.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Always good

Posted 04-Apr-2018
Have stayed here many times and will hopefully continue to do so.. Always consistently good
3 out of 5
by A verified traveller from York

Next door to Edinburgh Zoo

Posted 02-Apr-2018
Comfy beds, including the sofa beds in our family room (which isn't always a given...), and very friendly staff who made up the sofa bed quickly as the room hadn't been fully set up before our arrival. Dated furniture. Offputting: the cleanliness of the bathroom - other people's hair around the bath tub and sink. Yuck. 15min to Princess Street on various bus lines stopping right in front of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Posted 31-Mar-2018
Everything was ok.very good for this price.staff was very friendly
3 out of 5
by A verified traveller from England

This hotel is looking a bit tired.

Posted 30-Mar-2018
I’ve been using this hotel for about 17 years now and it’s starting to look a bit tired. The light switches have got at least 17 years’ worth of dead skin between then and the whole place needs a refresh. Lack of attention to detail is a problem - phone not working properly, no credit card swipe at check in so I couldn’t order room service, and no kids’ menu in the room. It’s evident to me that the management has not trained its front-line staff well - they don’t have obvious information at their fingertips and are slow to respond.
5 out of 5
Recommended
for Everyone
by A verified traveller from Aberdeenshire

Good hotel

Posted 25-Mar-2018
Easy access to city centre and airport. Parking and helpful staff. Clean and comfortable rooms.
5 out of 5
Recommended
for Everyone
by A verified traveller from Aberdeenshire Scotland

Good hotel

Posted 20-Mar-2018
We stay at this hotel every time we are in Edinburgh. Buses at the door to both the City centre and Airport. Staff helpful and rooms comfortable.