Ratings based on 715 Verified Reviews

3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from Wales

Good location but could do with a refresh!

Posted 21-Feb-2017
Decided to stay at this Holiday Inn for its location (next to the zoo). On our first night, after driving 7hours, we ordered room service which arrived cold. Very disappointing but we were too tired and hungry to complain. Our second night we ordered away from the hotel. The room was clean but looked tired could do with a refresh, especially the bathroom. Had noisy neighbours too so I guess the walls aren't very thick!
5out of 5
Recommended
for Everyone
by A verified traveller from Coventry

nice hotel close to zoo

Posted 31-Jan-2017
Pros: ticked all the boxes for our requirments
Cons: none
Location: ideal for transport and zoo
quiet room. excellent breakfast extensive choice excellent quality
5out of 5
Recommended
for Everyone
by A verified traveller from South Lake Tahoe

Great Hotel close to transportation

Posted 03-Jan-2017
Very nice hotel located on bus lines to city. About 10 minutes of bus travel to Princess Street and a few minutes more to rail station. U.S style rooms with lots of space but a very small bathroom. Restaurant/ bar on premises. We enjoyed breakfast but were out and about for other meals. Zoo is right next door.
4out of 5
Recommended
for Everyone
by A verified traveller from Leeds

Good, comfortable stay with easy access to city.

Posted 01-Jan-2017
Pros: Good links to city centre via local bus service; easy to get to via motorway network. Gym facilities were good.
Cons: Bathroom small and starting to look a little grubby.
Location: Literally right next door to the zoo. Good choice of pubs/take-aways approx. 10 minute walk out of town. Easy and cheap bus service to city centre.
Showing some signs of age, but a good hotel with easy access to city centre and helpful staff. We stayed in between Christmas and New Year so there were quite a lot of families present. We had to book a slot to use the swimming pool which seemed strange, but actually it made the experience better as there were limited people using it when we were in. We ate out in the evening but the breakfast buffet was good - the usual choice of hot food, cereal, toast, pastries etc. Staff were friendly and helpful.
2out of 5
by A verified traveller from Germany

Old and run down

Posted 27-Dec-2016
Don't let the lobby fool you, the rooms are small, old, and run down
4out of 5
Recommended
for Everyone
by A verified traveller

Good for airport and city

Posted 18-Dec-2016
Pros: Location, easy to get to by car or bus, but not by tram
Cons: No complaints but was only there for one night.
Just there for one night, everything was fine, no complaints
5out of 5
Recommended
for Everyone
by A verified traveller from Aur

Super location

Posted 17-Dec-2016
Excellent hotel with bus route outside ideal to travel into city centre and avoid any parking charges
4out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

nice hotel

Posted 13-Dec-2016
Location: Next door to zoo,there is in fact a shared car park,also only a few bus stops from Murrayfield
A very nice hotel although can be a bit expensive depending on time of visit . Edinburgh hotels seem as expensive as London.Breakfast was good although some items finished and not replaced-staff shortages?Hotel was clean and staff very pleasant.Short bus ride into city-around 15 mins
5out of 5
Recommended
for Everyone
by A verified traveller from edinburgh

Nice hotel

Posted 13-Dec-2016
Pros: Everything
Cons: Nothing
Location: Didn't do much as we had been out all day before we arrived
Nice and clean and tidy staff where very nice and the breakfast was first class
5out of 5
by A verified traveller from Edinburgh zoo

young couple

Posted 28-Nov-2016 on Hotels
friendly staff lovely room nice and clean