Ratings based on 795 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
76% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Washington

Great price for the location

Posted 19-Oct-2016
This hotel is in a good, safe location, a 15 minute from train station and major attractions. The room was small but I was traveling alone and out for most of the day anyway so I found it to be perfect for my needs. It was very clean, well appointed and the bed was very comfortable.
5out of 5
by A verified traveller from New York, NY

Comfortable stay, friendly staff, convenient area

Posted 06-Oct-2016
Pros: Staff friendly and helpful. Was offered early check-in since the room was ready. Charming renovated older building and comfortable room.
Cons: Single room could have been a bit bigger, but it was still fairly comfortable.
Location: Next to Haymarket, with transportation and restaurants aplenty. Long walk to Edinburgh castle, short walk to Dean Village.
5out of 5
by A verified traveller

Very close to Haymarket station.

Posted 02-Oct-2016
Pros: The location was topmost for me. I liked the Georgian style of it--I like older buildings.
Cons: Better selection of movies for in room viewing perhaps.
Location: Near Haymarket station so easy to access Edinurgh city, but I chose it for access to train station and to the bus for the airport.
The room was well equipped, but small, which suited me perfectly. It meant I had a nice room without spending too much money for it. An easy walk to Haymarket station where I caught tram to airport. Great stopping off point for travelling.
5out of 5
by A verified traveller

Posted 23-Sep-2016
Pros: Convenience to major attractions. Breakfast included. Staff very friendly and helpful. Housekeeping attentive to requests.
Looking for a location close to our daughter. No need for a car.
3out of 5
by A verified traveller

Nice to have multi lingual staff but...

Posted 11-Sep-2016
Nice to have multi lingual staff but better if they paid attention without drifting off listening to their colleagues conversations. Stop pushing Hilton Essentisls! Cheap mattress. Cramped bathroom. Tired decoration. Receptionist couldn't get me a taxi for 20 minutes...I got one first call. Wouldn't stay again.
2out of 5
by A verified traveller

Posted 05-Sep-2016
very deceiving photos on line . the hotel needs a refub.
5out of 5
by A verified traveller from Melbourne, Australia

Centrally located and easy access for our needs

Posted 23-Aug-2016
Pros: location, the set up and the breakfast.
Cons: Nothing to think of.
Location: As stated the location was fantastic and there were a lot of activities around for a tourist to spend the time.
The welcome to the hotel was fantastic and the staff treated us well. Since the television in our original room was faulty, we were upgraded to a larger room with more space and a bigger bed. It was a kind gesture by the hotel staff.
3out of 5
by A verified traveller from Landkreis Göppingen

Der Name zeugt von vergangenem Glanz

Posted 01-Aug-2016
Pros: Das Essen war ganz passabel.
Location: Das Hotel liegt keine 5 Gehminuten vom Bahnhof Haymarket entfernt. Zwischen Bahnhof und Hotel befindet sich ein toller Pub: "Haymarket".
Alte Bausubstanz, abgewohnte Zimmer, teilweise ein sehr schmales Bett für 2 Personen.
4out of 5
by A verified traveller from Yorkshire

Problem solved.

Posted 01-Aug-2016
When we first arrived at our room it was small and very clostaphobic with a small window, my partner felt very uncomfortable as she has a fobia of being enclosed . I went to reception and had a word with the receptionist a young Chinese girl named June, who proceeded to sort out our problem in a very professional efficient and caring way. She made our trip to Edinburgh and our stay in the Hilton one we were hoping it would be and we really need to thank her for her help. We look forward to staying with you again soon.
4out of 5
by A verified traveller

Accommodating staff

Posted 21-Jul-2016 on Orbitz
Pros: Liked the friendliness of staff and convenience to restaurants and transportation,
Cons: Single faucet in bathroom.
Overall quite pleasant. Would have liked bathroom sink to have one faucet for hot and cold. Room quite comfortable would recommend to friends and family.