Posted 05-May-2016 on Hotels
The location is good and the staff were all very friendly and helpful. Check in was great. Safe and good for parking (£10 per day extra). The apartment was easy to access by lift or stairs, good security. The apartment was comfortable and well heated (it snowed while we were there so good heating was important). The bathroom was good. The apartment had been well cleaned, what let it down the apartment carpets and furniture was old, shabby, and in need of a full update. The oven and grill was unuseable and it smoked so much (reported to the management at the time). We stayed 4 nights and chose an apartment to allow us to cook, but the pans and dishes were quite limited. That said the apartment has potential if it was upgraded and with a few more pans and plates it would have been perfect.
Comment from Hotel Management
09-Jul-2016 by Stephen, Hotel Management
Dear Carol, thank you for your feedback! It is great that you found the location of our apartments convenient for your stay, our staff friendly and parking safe. Your comments regarding the interior have been passed on to Management.