Ratings based on 348 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Convenient and Good value

Posted 27-Aug-2016
Close to many attractions in Edinburgh。 Good value
3out of 5
by A verified traveller from texas

staff were good, apts not so much

Posted 11-Aug-2016
Pros: location and staff
Cons: apt maintenance
Location: it is close to the royal mile , grassmarket and princess street . there are really great pubs and restaurants within walking distance .
It's a good location close to the city center , plenty bars and food places nearby. the staff were good and helpful and tried their best to make our stay comfortable but for me the apts are needing a fair bit of maintenance. Hope they sort it out , it could be a great place to stay rather than just an ok place to stay.
Comment from Hotel Management
17-Aug-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your feedback - we really appreciate it. However, we regret to hear that our apartments did not meet your expectations. We receive regular inspections by VisitScotland, who have awarded our apartments 4 stars. However, I will instruct our Maintenance Manager to have a closer inspection of the apartment you stayed in and suggest some improvements. Best wishes
4out of 5
by A verified traveller from G

Perfect for short stay

Posted 07-Jul-2016
These apartments are well equipped and in a great location for exploring Edinburgh.
Comment from Hotel Management
11-Jul-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your review! We look forward to welcoming you back on your next visit to Edinburgh. Best wishes
2out of 5
by A verified traveller

Well worn, uncomfortable, needs a renovation

Posted 02-Jun-2016
Pros: The staff
Cons: Rooms need renovating
If this were a cheap hotel I'd almost forgive the tired well worn décor, lop sided saggy uncomfortable beds & grubby carpets that are an asthmatics worst nightmare, but we paid good money for what was meant to be 4 star accommodation and were very disappointed. The staff are welcoming, friendly and helpful however the rooms have seen better days. The photos on the web page make the place look great, the reality however is a completely different story.
Comment from Hotel Management
06-Jun-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your feedback - we really appreciate it. We would like to apologise for our apartments not being up to our usual standards. We have a mattress replacement programme in place as well as a carpet cleaning programme. However, I will forward your comments to our Housekeeping and Maintenance Teams to look further into it. Thanks again and best wishes
4out of 5
by Gary from Aberdeen

Good stay at Fountain Court.

Posted 26-May-2016 on Hotels
Great location, with easy accessibility to Haymarket and Lothian Road. Clean, but slightly run down apartment which was well equipped for a family. Onsite parking in a secure car park.
Comment from Hotel Management
by Stephen, Hotel Management
Thank you for your review! We appreciate your feedback and are delighted to hear that you had an overall good stay at Fountain Court Apartments. We, however, regret to hear that you found them slightly run down and have passed these comments on to management. Despite this we hope to welcome you back with us soon! Best wishes
5out of 5
by A verified traveller

Posted 26-May-2016 on Hotels
Comment from Hotel Management
by Stephen, Hotel Management
Thank you for the 5-star rating - very much appreciated. We look forward to welcoming you back with us soon. Best wishes, Susann
4out of 5
by A verified traveller from Melbourne

Very close to everything, we walked everywhere

Posted 23-May-2016 on Wotif
Pros: Closeness to everything
Cons: More pillows
Location: We walked to Edinburgh Castle and along the Royal mile,we caught a bus to see the Queens yacht.The choice of eateries where numerous and supermarkets
We stayed for 2 nights and found everything within walking distance.The unit was well equiped and also had a washer/dryer which was great.We felt very safe in this area.
Comment from Hotel Management
30-May-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your feedback and how great that you could see all of Edinburgh on foot. It is also nice to hear that you enjoyed staying in the apartment and its facilities. For any additional items our Reception would have been delighted to provide you with more pillows. We look forward to welcoming you back. Best wishes
4out of 5
by A verified traveller

Good value Edinburgh stayover

Posted 17-May-2016 on Hotels
We stayed for 1 night for a family gathering nearby. Reception was welcoming and straightforward, with secure parking at the rear of the building. Although the rooms were clean, they were on the small side. The leather sofa had seen better days, the beds were firm and lumpy and the pillows flat and thin. Certainly the price over two double rooms in that part of Edinburgh was good value. With some more attention to detail in the apartment, this would be a great choice for a stay in the city, close to all the attractions and restaurants.
3out of 5
by Carol from Strathcarron

Needs updating

Posted 05-May-2016 on Hotels
The location is good and the staff were all very friendly and helpful. Check in was great. Safe and good for parking (£10 per day extra). The apartment was easy to access by lift or stairs, good security. The apartment was comfortable and well heated (it snowed while we were there so good heating was important). The bathroom was good. The apartment had been well cleaned, what let it down the apartment carpets and furniture was old, shabby, and in need of a full update. The oven and grill was unuseable and it smoked so much (reported to the management at the time). We stayed 4 nights and chose an apartment to allow us to cook, but the pans and dishes were quite limited. That said the apartment has potential if it was upgraded and with a few more pans and plates it would have been perfect.
Comment from Hotel Management
09-Jul-2016 by Stephen, Hotel Management
Dear Carol, thank you for your feedback! It is great that you found the location of our apartments convenient for your stay, our staff friendly and parking safe. Your comments regarding the interior have been passed on to Management. Best wishes
4out of 5
by Mauricio from Florianópolis

Bem localizado e confortável

Posted 03-May-2016 on Hotels
Adoramos a cidade e o hotel está na parte antiga, perto de tudo.