Ratings based on 88 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Couples
by A verified traveller

Not Perfect but Not Much to Complain About

Posted 15-Dec-2016
Overall, we enjoyed staying there. Good warm room, wi-fi, cooking facilities, location (5 minutes walk to a Tesco Express), and staff. Minor problems: Hot water goes off periodically, shower space is limited, washing machine is a little difficult to work with, and bed is not perfectly comfortable. But it's quiet and nice, and we will stay there again. We were there for one week.
Comment from Hotel Management
19-Dec-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your feedback! We really appreciate hearing about your experience and are glad that you liked your stay with us overall. We hope to welcome you back, so we can make your stay perfect this time. Our Reception Team is on hand 24 hours a day, 7 days a week and would be delighted to help out with any requests/complaints/ or other wishes. Best wishes from the Fountain Court Team
3out of 5
by A verified traveller

Don't recommend

Posted 06-Oct-2016 on Hotels
Just a place to sleep in in Edinburgh, first a bit away from the fringe, they don't clean at all , I stayed with the family for 9 days, not good cleaning g even once and when I complained they replied they don't do good cleaning and the room is too messy. But they were right about huge mess in my college room boys, just one room what about the kitchen my room, they didn't change the dirty sheets until I removed from bed, though it had a big spot on it. They claimed that they took a photo images for the mess, for my room my privacy and at end they took extra 50 pounds to clean the room after I left because I left many shopping bags that they didn't remove over days. I don't recommend at all
Comment from Hotel Management
17-Oct-2016 by General Manager, Hotel Management
Thank you for your feedback. We appreciate hearing about your experience and regret to hear that it did not fulfil your expectations. We clean the apartments daily but are restricted if there are your items in the way as we are not allowed to move your personal belongings. The extra £50 we took from your deposit was taken since we found evidence of smoking in the apartment which is strictly prohibited. With best wishes, Susann, Digital Marketing Manager
4out of 5
Recommended
for Everyone
by A verified traveller from sydney

Very spacious apartment close to the castle

Posted 08-Sep-2016
Great kitchen, free parking. Only downside was the bed, they need to replace the mattress
Comment from Hotel Management
12-Sep-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your review. We are glad you liked our apartments and took advantage of our parking facilities which are available at an extra charge. I will pass on your feedback regarding the bed. We hope to welcome you back soon despite this. Best wishes from the Team at Fountain Court
5out of 5
by A verified traveller

Posted 04-Sep-2016 on Hotels
Comment from Hotel Management
12-Sep-2016 by General Manager, Hotel Management
Thank you for this 5-star rating of our apartments. We really appreciate it and look forward to welcoming you back! Best wishes, Susann, Digital Marketing Manager
5out of 5
Recommended
for Everyone
by A verified traveller from England UK

Amazing stay

Posted 22-Aug-2016
Pros: how you have your own personal keys to come and go as you please without having to go to reception all the time
Cons: later checkouts i.e like midday instead of 10.30
Location: location was excellent only a 15 min walk into town centre and also has a Tesco express a 5 min walk from the hotel
this hotel was amazing to stay at, the room was very comfortable and very well equipped and cleanliness was top notch. Also the staff here was very helpful Esp Stef who couldn't do enough for you i would personally recommend this hotel to anyone wanting to stay here
Comment from Hotel Management
24-Aug-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for this great review. Providing an enjoyable guest experience is at the heart of what we do and we love to hear about when we get it just right. We hope to welcome you back with us soon and do have late checkouts available at a little extra cost. Best wishes
5out of 5
Recommended
for Everyone
by A verified traveller from Rochester England

Superb accommodation

Posted 08-Aug-2016
Stayed here for Edinburgh Fringe Festival. Good location able to walk to all the shows. Superb accommodation not cheap but high quality throughout. Secure parking which cost £10 a day but compared to the rest of the city was good value. Staff very polite and attentive
Comment from Hotel Management
10-Aug-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your review! We are glad to hear that you enjoyed your stay with us and enjoyed some of the Fringe. We hope to welcome you back with us some other time! Best wishes
4out of 5
Recommended
for Everyone
by A verified traveller

Great location, facilities and

Posted 05-Aug-2016 on Wotif
Great location - between Haymarket and Grassmarket without being on the main road. Room had great facilities (washing machine, fridge, microwave, etc), good size room, quiet and comfy.
Comment from Hotel Management
by Susann, Digital Marketing Manager, Hotel Management
Thank you for your kind words. We are glad to hear that you liked our apartments and hope you will stay with us again soon. Best wishes
4out of 5
by Parvesh from Hayes Middkesex

Lovely apartment

Posted 27-Jul-2016 on Hotels
Everything was great apart from the constant noise from the birds at night and the rubbish collectors in the early hours of the morning
Comment from Hotel Management
by Stephen, Hotel Management
Thank you for your feedback. It is great to hear that you enjoyed your stay with us overall. Apologies about the noise, however both factors are beyond of our control. We hope to welcome you back despite this. Best wishes from the Fountain Court Team!
4out of 5
by Derrick from Dundas

Walking distance to everything

Posted 20-Jul-2016 on Hotels
Room was comfortable. No one told us about the off hour check out so at 0500 our checkout didn't go smoothly and we nearly missed our bus to the airport.
Comment from Hotel Management
23-Jul-2016 by Stephen, Hotel Management
Thank you for your feedback. It is great to hear that you found the apartment comfortable and in good walking distance to everything. We regret to hear, however, that you had a problem with check-out. Our Reception is staffed 24h a day. Best wishes
3out of 5
by A verified traveller from Calgary

Hotel not up to the photos

Posted 29-May-2016
Pros: Spacious room with separate bedroom. Well outfitted kitchen with laundry - soap provided. Quiet location except for banging of doors.
Cons: Maintenance-shower curtain missing hooks so not good coverage. Bath tub is raised so quite high to step in and out for a shorter person.
Location: On a side street away from traffic noise. Fair distance to main tourist area. Some shops and restaurants close by.
Hotel room is spacious but getting run down. Maintenance is an issue. Things did get fixed when they were pointed out. Location is quite far from main tourist sights but this also makes it fairly quiet. Nice to have a fully outfitted kitchen with laundry and a drying rack as the "drying" function in the one piece washer/dryer does not really dry clothes. No air conditioning which was not a problem because it was cool while we were there.There is a Tesco nearby to get groceries and having an elevator makes it easy to move luggage to rooms. Doors banging can be an issue when the place is busy.
Comment from Hotel Management
30-May-2016 by Susann, Digital Marketing Manager, Hotel Management
Dear Brenda, Thank you for your feedback! It is great to hear that you enjoyed the apartments overall. However, we regret to hear that they were not fully up to your expectations. Your feedback has been passed on to our Maintenance Team. Thanks again. Best wishes