Ratings based on 93 Verified Reviews

4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from M

Excellent Apartments

Posted 24-Apr-2017
Really pleased with the accommodation especially when we arrived and were upgraded to the penthouse suite. Good quiet location and easy to get to the city centre and attractions. Staff very pleasant and helpful. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Nice place and a little extra space

Posted 21-Apr-2017
Staying in Edinburgh with the family we decided to stay in an apartment instead of a hotel. This was a good choice, and while it was a few mins from the city centre it was a reasonable location. 10 min walk to grass market and 5 mins to Haymarket. The bus to princess st went from 30 yards away (family ticket £8.50 for the day). The place itself was good, clean, friendly staff, quiet, safe parking (£10 per night) - slightly tired decor (no different to most hotels I stay in). Best thing about an apartment though was the extra space and flexibility it offers over a hotel room with the kitchen/ living area and separate bedrooms!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice stay.

Posted 17-Apr-2017
Cons: Need a bigger bed...queen size would work.
Other than the bed being way too small for 2 people to sleep comfortably, the apartment was just perfect for us.
4 out of 5
by Chi Hung

Nice and Clean, good for family!

Posted 16-Jan-2017 on Hotels
It is a great service apartment. Nice and clean. Although it is a little far away from Central Edinburgh, you still able to walk there in 20 minutes. Anyway, you can easily get a bus which is outside of the apartment.
Comment from Hotel Management
27-Jan-2017 by General Manager, Hotel Management
Thank you for reviewing our Grove Executive Apartments. It is great that you enjoyed your stay with us overall and we hope to welcome you and your family back in the future. Best wishes from the Fountain Court Team!
4 out of 5
Recommended
for Couples
by A verified traveller

Not Perfect but Not Much to Complain About

Posted 15-Dec-2016
Overall, we enjoyed staying there. Good warm room, wi-fi, cooking facilities, location (5 minutes walk to a Tesco Express), and staff. Minor problems: Hot water goes off periodically, shower space is limited, washing machine is a little difficult to work with, and bed is not perfectly comfortable. But it's quiet and nice, and we will stay there again. We were there for one week.
Comment from Hotel Management
19-Dec-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your feedback! We really appreciate hearing about your experience and are glad that you liked your stay with us overall. We hope to welcome you back, so we can make your stay perfect this time. Our Reception Team is on hand 24 hours a day, 7 days a week and would be delighted to help out with any requests/complaints/ or other wishes. Best wishes from the Fountain Court Team
3 out of 5
by A verified traveller

Don't recommend

Posted 06-Oct-2016 on Hotels
Just a place to sleep in in Edinburgh, first a bit away from the fringe, they don't clean at all , I stayed with the family for 9 days, not good cleaning g even once and when I complained they replied they don't do good cleaning and the room is too messy. But they were right about huge mess in my college room boys, just one room what about the kitchen my room, they didn't change the dirty sheets until I removed from bed, though it had a big spot on it. They claimed that they took a photo images for the mess, for my room my privacy and at end they took extra 50 pounds to clean the room after I left because I left many shopping bags that they didn't remove over days. I don't recommend at all
Comment from Hotel Management
17-Oct-2016 by General Manager, Hotel Management
Thank you for your feedback. We appreciate hearing about your experience and regret to hear that it did not fulfil your expectations. We clean the apartments daily but are restricted if there are your items in the way as we are not allowed to move your personal belongings. The extra £50 we took from your deposit was taken since we found evidence of smoking in the apartment which is strictly prohibited. With best wishes, Susann, Digital Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Very spacious apartment close to the castle

Posted 08-Sep-2016
Great kitchen, free parking. Only downside was the bed, they need to replace the mattress
Comment from Hotel Management
12-Sep-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your review. We are glad you liked our apartments and took advantage of our parking facilities which are available at an extra charge. I will pass on your feedback regarding the bed. We hope to welcome you back soon despite this. Best wishes from the Team at Fountain Court
5 out of 5
by A verified traveller

Posted 04-Sep-2016 on Hotels
Comment from Hotel Management
12-Sep-2016 by General Manager, Hotel Management
Thank you for this 5-star rating of our apartments. We really appreciate it and look forward to welcoming you back! Best wishes, Susann, Digital Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from England UK

Amazing stay

Posted 22-Aug-2016
Pros: how you have your own personal keys to come and go as you please without having to go to reception all the time
Cons: later checkouts i.e like midday instead of 10.30
Location: location was excellent only a 15 min walk into town centre and also has a Tesco express a 5 min walk from the hotel
this hotel was amazing to stay at, the room was very comfortable and very well equipped and cleanliness was top notch. Also the staff here was very helpful Esp Stef who couldn't do enough for you i would personally recommend this hotel to anyone wanting to stay here
Comment from Hotel Management
24-Aug-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for this great review. Providing an enjoyable guest experience is at the heart of what we do and we love to hear about when we get it just right. We hope to welcome you back with us soon and do have late checkouts available at a little extra cost. Best wishes
5 out of 5
Recommended
for Everyone
by A verified traveller from Rochester England

Superb accommodation

Posted 08-Aug-2016
Stayed here for Edinburgh Fringe Festival. Good location able to walk to all the shows. Superb accommodation not cheap but high quality throughout. Secure parking which cost £10 a day but compared to the rest of the city was good value. Staff very polite and attentive
Comment from Hotel Management
10-Aug-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your review! We are glad to hear that you enjoyed your stay with us and enjoyed some of the Fringe. We hope to welcome you back with us some other time! Best wishes