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Reviews of Leonardo Edinburgh Murrayfield

3 out of 5
Leonardo Edinburgh Murrayfield
187 Clermiston Road, Edinburgh, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 378 out of 1005 reviews" "
Rating 8 - Good. 374 out of 1005 reviews" "
Rating 6 - Okay. 154 out of 1005 reviews" "
Rating 4 - Poor. 64 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel is showing signs of aging from cracked ceilings to extremely squeeky floors. We had a 2 night stay and on night 1 we had to close the room windows due to a barking dog in the early hours from a neighbouring property. Night 2 we were woken up just after midnight by the guests in the room next to us being extremely noisy so terrible soundproofing. Stayed in a lot of accomodation around the Edinburgh area but would certainly not come back to this one, nor would I recommend it to others.
Stayed 2 nights in Apr 2024

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy transport access to airport and city centre, on a regular bus route. Staff at the hotel very helpful and friendly . Hotel of a good standard .
Stayed 2 nights in Mar 2024

2/10 Terrible

Mehran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfy beds, nice filling breakfast too
Stayed 1 night in Mar 2024

10/10 Excellent

Erin

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Exceptional staff
Stayed 1 night in Feb 2024

6/10 Okay

Diane

Disliked: Cleanliness, staff & service
Room not serviced during my stay. Wake up calls had not been cancelled on room phone, so woken early both mornings despite letting then know. Sunday morning breakfast was really nice with good service.... Monday not so good...breakfast dried up, things not replenished...poor service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Surjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Brianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect for one night. Clean and quiet.
Stayed 1 night in Jan 2024

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Mary

Liked: Staff & service, room comfort
Good but could do with refreshing rooms
Stayed here several times due to the hotels location. Cost is gine providing there is nothing on in Edinburgh - otherwise realy quite expensive. Rooms very good size but decor looking tired now and really needs freshened up - especially the windows! Fine when paying cheaper rates, but would feel let down if having to pay more than £75 per night
Stayed 1 night in Jan 2024

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Room comfort
Average start. Moved room due to heating not working. Moved room had a constant thud 24/7 but couldn't be bothered moving again. Poor beds.
Stayed 1 night in Jan 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very comfortable room, friendly staff and nice pool
Stayed 1 night in Jan 2024

10/10 Excellent

Alfie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
horrible housekeeping experience
The hotel was ok BUT on arrival we found a (vape) left on the kid’s bed. We thought that should be a mistake although it was left next to the wrapped towels. 2 days later my kid dropped a toy under the bed, went down to get it and yes, another (vape) was found under the bed! not sure what else we would have found if we checked more. Horrible experience thinking that this room, towels, sheets,… were cleaned after the previous guests or just a room tidy up and welcome the new guests! One more negative is that we were given a room on 3rd floor (lift only goes to 2nd floor so we have to carry our bags one floor in check in and check out)
Vape 1
Vape 2
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very friendly staff
Stayed 2 nights in Dec 2023

6/10 Okay

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shikha

Stayed 3 nights in Dec 2023

2/10 Terrible

Carl

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty...Stay Away!
First of all, there was more than one occasion where we came back to the room with dirty sheets with some sort of dark brown/red residue on the sheets. Then there were multiple occasions where what appeared to be clean, folded linens were piled up on the dirty, dingy carpet on our floor. Then to top it all off, towards the end of our trip my wife was covered in red spots/bumps, which the doctor informed us was in fact bedbug bites upon our return home.
Stayed 7 nights in Dec 2023

4/10 Poor

Charlotte

Stayed 1 night in Dec 2023

10/10 Excellent

Vrushank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very beautiful hotel and really enjoyed
Stayed 2 nights in Dec 2023

10/10 Excellent

Neil

Stayed 1 night in Dec 2023

10/10 Excellent

Jayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight close to Edinburgh
Lovely hotel with a spacious bar area and good hot breakfast buffet
Stayed 1 night in Dec 2023

6/10 Okay

Sue

Liked: Cleanliness
It was quite nice. It’s called the Leonardo Murrayfield but it’s not in Murrayfield, it’s quite a lot further out then that. So worth checking in the map before booking
Stayed 1 night in Dec 2023

10/10 Excellent

Niall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant.
Stayed 3 nights in Dec 2023

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the warm welcome I received from all the staff and were very informative that there was things my son could go too if he liked within the hotel (made him included) I never used this but was really nice to know.
Stayed 2 nights in Dec 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice looking hotel, staff were helpful and friendly. Food was good room was spacious and the bed was comfortable. The pool and steam room was a nice way to spend some time but unfortunately the sauna was out of order. Overall we had a nice stay and we will be back
Stayed 2 nights in Dec 2023

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel building is a very old building but surprisingly, they are able to keep the cleanliness of the hotel. The staff are very helpful and friendly. They also have plenty of amenities to offer; big gym, indoor pool, steam room and sauna. They have good breakfast buffet to offer at a very reasonable price, and the lobby restaurant has very good food too. Room rate wise, it’s very reasonable as well.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Emma

Stayed 2 nights in Nov 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Friendly helpful staff. Clean and warm. A plug for the bathroom washbasin was needed. Lovely breakfast and Gluten free availability was appreciated. E/V charge points would be great as it is a 20 minute walk to the nearest charge point
Stayed 2 nights in Nov 2023

8/10 Good

emma

Liked: Staff & service, room comfort
Was a lovely nught away. The hotel was lovely and quiet. Only downfall wad the room was a littlw less clean that i wpuld have lik3d
Stayed 1 night in Nov 2023

10/10 Excellent

Stuart

Stayed 1 night in Nov 2023

10/10 Excellent

Diane

Stayed 2 nights in Nov 2023

6/10 Okay

David

Disliked: Amenities
The location was not convenient for the City centre or within a short walking distance of basic facilities
Stayed 1 night in Nov 2023

8/10 Good

michael

Stayed 1 night in Nov 2023

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Nov 2023
Response from Maria Rodrigues - Front Office Manager on 26 Nov 2023
Dear Drew, Thanks for taking time to leave us your brilliant review of your stay with us. Much Appreciated! We're delighted it was quite an enjoyable stay and we hope to see you again very soon Regards

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Maria Rodrigues - Front Office Manager on 26 Nov 2023
Dear Chris, Thanks for taking time to leave us your brilliant review of your stay with us. We hope to see you again very soon,Regards

10/10 Excellent

Emma

Stayed 1 night in Nov 2023
Response from Maria Rodrigues - Front Office Manager on 26 Nov 2023
Dear Emma, Thanks for taking time to leave us your brilliant review of your stay with us. Much Appreciated! Hope to see you again very soon!! Regards

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
All perfect and unexpected extras were much appreciated.
Stayed 2 nights in Nov 2023
Response from Maria Rodrigues - Front Office Manager on 26 Nov 2023
Dear Simon,Thanks for taking time to leave us your brilliant review of your stay with us. Much Appreciated! Regards

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Free on-site parking, although it was very busy, and only 15 minutes drive into city centre. Great staff, breakfast was good, room was spacious and of good standard, just needed a bottle of drinking water. I’d certainly stay again
Stayed 2 nights in Nov 2023
Response from Maria Rodrigues - Front Office Manager on 26 Nov 2023
Dear Alan, Thanks for taking time to leave us your brilliant review of your stay with us. Much Appreciated! We're delighted you have fully enjoyed all aspects!! We hope to see you again very soon. Regards

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Maria Rodrigues - Front Office Manager on 26 Nov 2023
Dear Megan,Thanks for taking time to leave us your brilliant review of your stay with us. Much Appreciated! Regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Visiting family, convenient location & enjoyed the hotel.
Stayed 2 nights in Nov 2023
Response from Maria Rodrigues - Front Office Manager on 26 Nov 2023
Dear Mark,Thanks for taking time to leave us your brilliant review of your stay with us. Much Appreciated! Regards

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Maria Rodrigues - Front Office Manager on 26 Nov 2023
Dear Rachel, Thanks for taking time to leave us your review of your stay with us. Much Appreciated! We hope to see you again soon. Regards

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep issues
Most of our experience was excellent, unfortunately our room was right above main entrance so we heard a lot of comings and goings late evening and early morning and road noise was an issue, this did put a dampner on our stay as did not have much sleep
Stayed 1 night in Nov 2023
Response from Maria Rodrigues - Front Office Manager on 26 Nov 2023
Dear Sandra,Thanks for taking time to leave us your brilliant review of your stay with us. Much Appreciated! Apologies for the noise issues. Regards