Dear Minire,Thank you for taking the time to provide a review of your experience with us and rating us 5 out of 5. It is greatly appreciated.We are happy to read that you have enjoyed your stay, especially our location.We hope to have an opportunity to welcome you back at Apex City in the future.Kind regards,

Dear Jeffrey,Thank you for taking the time to provide a review of your experience with us. It is greatly appreciated.We are happy to read that you have enjoyed your stay and we really appreciate your understanding regarding our undergoing renovations.We sincerely apologize about any inconvenience caused by the clogged sink. Please rest assured, that the issue will be addressed with our maintenance team.Thank you for your kind words about our hotel. We hope to have an opportunity to welcome you back at Apex City in the future once works are completed.Kind regards,

Dear Shu Ju,Thank you for your kind words and for recommending us. We're thrilled to hear that you enjoyed our location and services, and found our staff to be friendly and professional. Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

Dear Mariah,Thank you for your kind words. We're thrilled to hear that our team was able to accommodate your early arrival and assist with your father's needs. It's wonderful to know that you found our hotel to be clean, quiet, and helpful. We're also glad that you enjoyed the view of the castle from your room.Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

Dear Melvin,Thank you for your feedback. We're glad to hear that you found our location to be great. However, we sincerely apologize for the inconveniences you experienced during your stay.We understand that not being informed about the ongoing construction and the lack of the expected castle view in your room were disappointing. We also acknowledge that the room layout did not meet your expectations. Your feedback is invaluable to us as it helps us improve our services. We will take your comments into consideration and work on improving our communication about any ongoing construction and ensuring our room descriptions are accurate.We appreciate your understanding and patience. We are committed to improving our services and facilities to ensure a comfortable and enjoyable stay for our guests in the future. We hope to have the opportunity to serve you better in your next stay.Best Regards,Sathish - Assistant Night Manager.

Dear Arleene,Thank you for your positive feedback. We're delighted to hear that you found our location convenient and appreciated its proximity to the main tourist streets while still being able to avoid the crowds. It's great to know that you found the room comfortable and clean, and enjoyed our service and breakfast.Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

Dear Stephen,Thank you for your positive feedback. We're delighted to hear that you found our location convenient and appreciated its proximity to local sites, including the Edinburgh Castle, Victoria Street, and the Royal Mile. We strive to provide a location that is not only convenient but also enriches our guests' experience by being close to such historic and iconic sites.Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

Dear Jacob,Thank you for choosing our hotel for your stay. We are glad to hear that you had a comfortable stay with us.We appreciate your feedback and we are always striving to improve our services. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager.

Dear Lauren,Thank you for your positive feedback. We are delighted to hear that you enjoyed our prime location, which provided easy access to all the sites in Edinburgh. We are also pleased to know that you found our beds very comfortable. We strive to provide our guests with a convenient and comfortable stay, and your comments affirm that we are succeeding in this goal. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager.

Dear Cathy,Thank you for your kind words! We're delighted to hear that you had an enjoyable stay and found our hotel's location to your liking. We strive to provide our guests with the best experience possible. We hope to welcome you back again soon.Kind Regards,Lauren l ReceptionApex City of Edinburgh

Dear Brittany,Thank you for sharing your feedback with us. We appreciate your kind words regarding your overall experience at Apex City. We are delighted to hear that you found everything perfect during your stay.We understand your concern about the absence of a 24-hour food and drink shop within the hotel. Your feedback is valuable to us, and we will certainly take it into consideration as we continuously strive to improve our services and amenities to better meet the needs of our guests.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back to Apex City in the future.Best regards,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

Dear Louise,Thank you for taking the time to provide a review of your experience with us. We are happy to read that you have enjoyed your stay. Thank you for rating us high 4/5. We really appreciate it.We look forward to welcoming you back in the future.Kind regards,

Dear Naina,We are thrilled to hear that you had a lovely time and enjoyed its proximity to the main attractions. Your satisfaction is our top priority and we look forward to welcoming you back in the near future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Stephen,Thank you for your positive feedback. We are thrilled to hear that you enjoyed your stay and found our location to be convenient. Your satisfaction is our top priority and we are pleased to know that we met your expectations. We look forward to welcoming you back in the near future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Santiago,Thank you for your wonderful feedback. We are thrilled to hear that you had a positive experience at our hotel.Your kind words about our location, spacious rooms, and friendly staff are greatly appreciated.We are particularly pleased to know that our front desk and breakfast service staff were able to enhance your stay.Our team strives to provide attentive and personalized service, and it's heartening to know that their efforts made a positive impact on your experience.We look forward to welcoming you back in the future for another enjoyable stay.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Vivien,Thank you for your wonderful feedback. We are thrilled to hear that our service was the standout feature of your stay. Our team strives to provide warm and genuine service, and it's heartening to know that their efforts made a positive impact on your experience.We are delighted that your daughter enjoyed the Christmas duck and that the drinks vouchers provided a pleasant start to your stay. We're also glad to hear that our team could assist with helpful information about Edinburgh and local amenities.Your understanding and patience during our refurbishment are greatly appreciated. We are committed to enhancing our facilities to provide an even better experience for our guests.We look forward to welcoming you back on your next trip to Edinburgh. Thank you once again for your kind words.Best Regards,Sathish- Assistant Night Manager,Apex City Of Edinburgh.

Dear Nunziata,Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay and enjoyed our facilities and services.Your satisfaction is our top priority and your comments encourage us to strive for excellence. We are committed to providing our guests with a memorable experience and we are glad to have met your expectations.We look forward to the opportunity of welcoming you back in the future. Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Harriet,Thank you for your wonderful feedback. We are thrilled to hear that you had an amazing stay and found our staff to be helpful. Your satisfaction is our top priority, and your kind words truly encourage us to continue delivering excellent service to our guests.We look forward to welcoming you back in the future for another enjoyable stay.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Susan,Thank for choosing Apex City of Edinburgh for your stay.Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location and found us to be a great little find in the Grassmarket. It's always wonderful to know that our guests are happy with their experience.We hope we can welcome you back again.Kind Regards,Lauren l Assistant Night ManagerApex City of Edinburgh

Dear Sandra,Thank you so much for your kind words! We're happy to hear that you enjoyed our breakfast and that our staff made your experience outstanding. We strive to provide top-notch service and delicious meals to all our guests. We hope to welcome you back again soon!Kind regards,

Dear Denise,Thank you for your feedback. We are delighted to hear that you found our location convenient and enjoyable. Our goal is to provide our guests with easy access to the local attractions and amenities. We hope that your stay was comfortable and that you had a chance to explore and enjoy the area. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager.

Dear Vivien,Thank you for your feedback. We are pleased you enjoyed the breakfast and have gave us 5 out of 5.We look forward to welcoming you back soonKindest regards

Dear Jimmy,Thank you for your feedback. We are so pleased you enjoyed our hotel and rated us 5 out of 5. We look forward to welcoming you back soon

Dear Adrian,Thank you for choosing Apex City of Edinburgh Hotel.We are delighted you enjoyed our central location and large, well equipped rooms and that you found our staff to be friendly.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we look forward to welcoming you back soon.Warm regards,Wendi, Night Manager

Dear Grace,Thank you for your fantastic 5/5 rating! We're thrilled to hear that you had such a wonderful experience at Apex City. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back again soon for another memorable stay!Kind regards,

Dear Jinmyung, Thank you for thanking the time to leave feedback. We really happy to hear that you enjoyed our location and our cleanliness and we would look forward to perhaps welcome you back in the future! Should you have any further comments or if there's anything else we can do to improve your stay in the future, please feel free to let us know. Best regards, Estel Front office receptionist

Dear Jonathan, Thank you for thanking the time to leave feedback. We really happy to hear that you enjoyed our location and would look forward to perhaps welcome you back in the future! Should you have any further comments or if there's anything else we can do to improve your stay in the future, please feel free to let us know. Best regards, Estel Front office receptionist

Dear Harminder,Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with us. We hope to welcome you back again soon for another great experience! Kind regards,

Dear Agostina,Thank you for choosing Apex City of Edinburgh for your stay.We are delighted to see you enjoyed your overall stay with us. We hope to welcome you back again in the future.Kind Regards.Lauren l Assistant Night ManagerApex City of Edinburgh

Thank you for choosing Apex Waterloo Place Hotel for your stay and taking the time to leave your feedback. We're pleased to hear that you found our location favorable for your visit.If you have any specific comments or suggestions on how we can further enhance your experience or if there's anything else you'd like to share, please feel free to reach out. We value your input and are committed to ensuring your satisfaction.We look forward to welcoming you back to Apex Waterloo Place Hotel in the future.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Dear Shellie,Thank you for taking the time to share your feedback with us.We're thrilled to hear that you enjoyed our property's excellent location and that you found our service to be wonderful. Ensuring our guests have a memorable and enjoyable experience is our top priority, and it's always rewarding to receive such positive feedback.We truly appreciate your kind words and recommendation. Should your travels bring you back to this area, we would be delighted to welcome you again.Warm regards,

Dear Cara,Thank you for taking the time to share your detailed feedback with us.We're delighted to hear that you enjoyed amenities of our rooms, including the comfortable bed, refrigerator, and separate bath/shower. It's fantastic to know that our central location served you well, despite the slight hilly terrain. We're also pleased that you found our staff to be accommodating and proactive in meeting your needs during check-in and checkout.We appreciate your constructive feedback regarding the heating system and noise in the halls. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future.It would be our pleasure to welcome you back again soon for another enjoyable experience.Warm regards,

Dear Serdar,Thank you for taking the time to share your feedback about your recent stay at Apex City. We're thrilled to hear that you found our location convenient for sightseeing and appreciated the proximity to restaurants and cafes. It's also wonderful to know that you found our staff caring. We are dedicated to ensuring all our guests have a memorable stay.We apologize for the inconvenience you experienced with the sink tap. Rest assured, we have addressed this issue with our maintenance team. Your feedback helps us identify areas for improvement, and we thank you for bringing it to our attention.We're glad that overall you had a great experience with us, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm regards,

Dear Joanne,I'm sorry to hear about your experience with the noise disturbance during your visit. We strive to ensure our guests have a pleasant stay, and it's disappointing to learn that we fell short in communicating the ongoing work. Please accept our sincerest apologies for any inconvenience caused. We'll take your feedback on board and make improvements to our communication process to ensure a more transparent experience for all our guests in the future. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future.Kind regards,

Dear Ivan,Thank you for taking the time to provide a review.We are happy to read that you have enjoyed your stay.We are looking forward to welcoming you back in the future.Kind regards,

Dear Mark,Thank you for choosing Apex City of Edinburgh for your stay.We are delighted to see you enjoyed your stay with us. We hope to welcome you back again in the future.Kind Regards,Lauren l Assistant Night ManagerApex City of Edinburgh

Dear Stephanie,Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic stay at Apex City Hotel and that our staff made you feel welcomed and assisted you throughout your visit. Our prime location adds an extra layer of convenience to your stay, making it even more enjoyable. We truly appreciate your feedback and hope to welcome you back for another exceptional stay in the future!

Dear Peter,Thank you for leaving us a review, and for your positive comments. We are so pleased you would look to return to us and once our refurbishment is complete, it is likely your experience will be even more positive.We look forward to welcoming you back again soonKindest regards,Wendi, Night Manager

Dear Erin,Thank you for taking the time to review the Apex City of Edinburgh Hotel. We look forward to welcoming you back soon.Kindest Regards,Wendi, Night Manager

Dear Nicholas Roger,Thank you for choosing Apex City of Edinburgh Hotel.We are delighted you enjoyed the convenience of our location. Our staff will be pleased they were mentioned and I will pass your comments over.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back when we have finished our refurbishment works and offer you an even more pleasant guest experience.Warm regards,Wendi, Night Manager

Dear Kimberly,Thank you for your review. We look forward to welcoming you back soon.Kind regards,Wendi, Night Manager

Dear Francis,Thank you for choosing Apex City of Edinburgh Hotel.We are delighted you enjoyed your overall stay.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warm regards,Wendi, Night Manager

Dear Tarra,Thank you for the fantastic 4/5 rating! We're thrilled you enjoyed your stay. Your positive feedback means the world to us. We look forward to hosting you again for another exceptional stay.Best regards,

Dear Jane,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel and appreciated Grassmarket area with castle view. It's fantastic to know that you found the surroundings to be quiet at night, providing a peaceful atmosphere for a restful stay.Our team takes great pride in providing excellent service, and we're thrilled to hear that you found our staff to be helpful. We look forward to welcoming you back to our hotel in the future. Warm regards,

Dear Emma,Thank you for the fantastic 10/10 rating! We're thrilled you enjoyed your stay. Your positive feedback means the world to us. We look forward to hosting you again for another exceptional stay.Best regards,

Dear Jacob,Thank you for sharing your feedback and rating our hotel. We appreciate your input and would love to know more about your experience. If there are specific areas where we can improve, please let us know so we can better meet your expectations in the future.Kind regards,