Apartment (2 Bedrooms) | Balcony

Reviews of Holyrood Residence - Luxury Apartment With Parking

3.5 out of 5
Holyrood Residence - Luxury Apartment With Parking
Holyrood Road, Edinburgh, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.8/10

Cleanliness

6.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, room comfort
Place was well located for Arthur's seat and open top bus
Stayed 2 nights in Sep 2021
Response from Guest Support Team on 27 Sept 2021
Hi Karen, Thank you for taking the time to leave a review. We really appreciate your feedback and are glad to hear you had a great stay. Hope to host you again soon. Best wishes

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was great. Check in was a hassle. We got there late at night. We had a difficult time locating the key box which was down the street. Information containing key code was not sent to us prior to leaving for the trip. We needed internet to access our key code. We had to go into a local bar to pull up the letter. It would have been helpful to have had the information at least a week prior to our departure for the trip, so that we could have printed out ahead of time. Also, we left the condo spotless.....followed all instructions. I still have not received the cleaning deposit refund........nearly a month later.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great flat, shame about slow deposit return
great flat, very clean, everything you need, about 20 mins walk (uphill mind you, but thats edinburgh) to the castle itself, so the flat is very central with great local amenities such as a small tesco and a few restaurant a stones throw away. would defo stay again, only grumble is that whilst you might pay hotels.com, the booking platform redirects you to Airsorted, they take an extra £150 deposit and a week later, i haven't had it back, not ideal, i was reminded to be out of there by 11am as the cleaner was due, so i would expect my deposit returned the next day.
Stayed 2 nights in Aug 2019
Response from The Guest Support Team on 14 Aug 2019
Hello Barry, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us, and appreciate your valuable feedback. Due to reasons, beyond our control deposits usually takes 5-10 days to appear in your account. We apologise for the inconvenience caused. Thank you once again for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019