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Breakfast - greeted and served with hot breakfast to your table. Buffet available too. Very nice Sunday dinner. Good little patio/garden area. Fan already in room. Professional staff.
Nice hotel room very clean staff very friendly breakfast could have had more choices
Ideal place to stay for central Birmingham without the price tag! Admit some areas could do with a new carpet (corridors) but rooms & public areas lovely, comfy & new.
When we were waiting to check in there were 2 separate guests requesting money back due to the cleanliness of their rooms. Our Room was OK but the bedding was not clean. We reuqestes to have it chamged whixh was done immediately and the Manager very apologetic. The whole place is in need of some ...
This is the 4th time I've stayed at this hotel in 3 years. I've always found check-in to be straight-forward and the staff friendly and helpful. The rooms are adequate - they are comfortable and have everything I have needed for a one-night stay. Not as plush as some big-chain hotels, but likewise ...
the hotel room was ok but kept hearing pipes knocking sounds contractor vans parking outside hotel room walls not soundproof.Fire alarm went off 7,30 in the morning whilst still asleep possible test
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