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Can park outside the unit. Cleaning done daily if required and just ask friendly staff for restocking of any consumables. Sky TV especially if any sports events on.
Sonja
Stayed 3 nights in Oct 2023
Response from Nic on 24 Oct 2023
Hi SonjaIt was so lovely to meet you and celebrate with you on your family's special day.
Booked the saw view suite initially, then added two more nights. I thought I was booking the same room, but it was a different room - smaller and no view, and not as nice. Disappointed, but it isn't anyone's fault.
Ronald
Stayed 2 nights in Sep 2023
Response from Nic on 17 Oct 2023
Hi Ronald, thank you for coming to stay with us, we loved having you. Apologises for the confusion when you extended your booking We will liaise with Expedia to review the description of the rooms are correct for further bookings.
Like closeness to the beach.
Not too far from town
Megan
Stayed 3 nights in Sep 2023
Response from Nic on 10 Oct 2023
Thankyou so much for the 5 star review. It is super close to our beach and liked by our surfers and swimmers or walkers that want to go along the promenade
Parking was challenging given the number and location of available bays but given we were in a hire car we drove carefully to get in and out of the tight spaces.
Garry
Stayed 1 night in Sep 2023
Response from Nic on 27 Sept 2023
Thank you for taking the time to share your feedback about the parking situation during your recent visit. We appreciate your understanding of the challenges presented by the number and location of available parking bays, as well as your careful driving in the tight spaces.Unfortunately we don't have the luxury of space to remedy the size of the carparks but some carparks are easier than others.Let us know if you come back next time and we will try to accommodate a better parking space for you
Like being near the beach in Gisborne. Motel close enough to town and eateries.
Megan
Stayed 1 night in Aug 2023
Response from Nic on 26 Sept 2023
We're thrilled to hear that you enjoyed your stay with us in Gisborne! It's always a pleasure to have guests who appreciate the beauty of our coastal location. Being near the beach certainly has its perks, doesn't it?Our team takes great pride in providing a comfortable and convenient stay for our guests, and we're delighted to hear that our motel's proximity to both the town and local eateries met your expectations. Gisborne has some fantastic dining options, and we're glad you had the chance to explore them.If you have any suggestions or if there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another beachside getaway in the future! Thank you for choosing to stay with us.
Dear Patrick,Thank you so much for taking the time to leave us a 5-star review! We are absolutely delighted to hear that you had such a fantastic experience during your stay. Your feedback means the world to us, and it's incredibly rewarding to know that we met or exceeded your expectations.We're committed to providing top-notch service and ensuring our guests have a memorable time, so it's wonderful to see that reflected in your rating. If there's anything specific that stood out to you or if you have any suggestions for how we can continue to improve, please don't hesitate to share. Your input is invaluable to us.We genuinely appreciate your support and hope to have the pleasure of welcoming you back in the future. Until then, safe travels, and thank you for choosing us for your stay!
6/10 Okay
Patrick
27 Jul 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
people very nice and while the property was clean and tidy, was way over priced for the quality of the set up, no movies on sky, facilities from the 70s, reading light in bedroom on the wrong wall, TV seating not great
An excellent location close to the beach and the central city. Comfortable, friendly.
The generous bench in the bathroom is very convenient - much better than minimal or no bench.
Elizabeth
Response from Managers on 25 Nov 2022
Hi Elizabeth,Delighted to know you enjoyed your stay and we are very lucky to be well sited to the beach and town.Do hope we can be your hosts againRegardsLeigh & Grant
6/10 Okay
Alice
Travelled with family and small children
30 Oct 2022
Disliked: Property conditions & facilities
Lovely receptionist. The room was cold, the aircon/heater didn't work. Only had a small heater which only heated half the room. Not enough towels, only had 2 for the family of 5 people that stayed the night. I paid $280 for a cold room with insufficient heating. Not much parking space either. Will not be staying here again.
Alice
Stayed 1 night in Oct 2022
Response from Manager on 31 Oct 2022
I am unsure why you didn't come and ask at reception too show you how to turn the aircon on as the Aircon is on perfect working order. Perhaps you are unaware that the aircon was on the dry setting. As far as the towels goes we put towels in the bathroom cupboard to cater for larger bookings so I am sorry you didn't manage to find them either. Communication is important and we would have been very happy to help you with these issues. Parking here is at a premium so only one carpark per unit.
This appears to be a family owned and operated motel. I am very pleased that I could support a local family rather than a larger corporate institution. My stay was acceptable for the price and I have no concerns or complaints. An exceptional friendly check-in, stay and check-out experience. Thank you for allowing me to stay for the week.
It was nice and tidy and not terribly expensive good staff etc..we felt disappointed it didnt have a seperate water facility that we could top the jug up from and get a glass of water and wash the dishes...without the need to use the bathroom sink for all these ..
Mark
Stayed 2 nights in Sep 2022
Response from Sherri on 30 Sept 2022
Hi Mark, Thank you for the feedback. We have 5 upstairs studios that do not have kitchens. All the other units have full kitchens for washing dishes. I hope you will try us again with a kitchen unit.
Great location and unit. Had everything we needed. The unit had it's own driveway away from everyone else on the other side of reception. Felt nice and secluded. Very quiet and comfy bed.
Helen
Stayed 1 night in Aug 2022
Response from Sherri on 21 Aug 2022
So great to hear that you enjoyed the unit. It is nice and secluded. I hope we see you again.
Nice quiet area, over the road to a boardwalk along an extensive beautiful beach and bay. Our 2 bedroom Unit was spacey, clean, had all the extras, great kitchen even plunger coffee. And the best part was the privacy of the Unit.
Megan
Stayed 2 nights in Jul 2022
Response from Sherri on 4 Aug 2022
Thank you Mega,
We hope to see you again. Happy travels.
Owners waited for us to arrive.....late. Many thanks for that. We had a big drive from Wellington that day. Beds were wonderful. Lovely and clean and everything there that we needed.
Noeleen
Stayed 1 night in May 2022
Response from Sherri on 4 Jul 2022
Always good to hear that our guests left happy and rested.
Parking is a bit of a nightmare as the parking spaces are not numbered
Grant
Stayed 4 nights in Apr 2022
Response from manager on 9 May 2022
Hello, thank you for the feedback. We are scheduled in June for our parking lot to be resurfaced and numbered to make it easier for our guests.
Kind Regards,
Sherri
I can't thank Waikanae Beach Hotel for the wonderful and comfortable stay I had at this property. Staff were kind and helpful including the housekeeping provided me with there warm comforts. I originally booked for 5 nights but added 2 extra nights that I needed while I was in Gisborne , Thank You all very much
Damien
Stayed 5 nights in Apr 2022
Response from Mars on 27 Apr 2022
Thank you for your feedback. We enjoyed you staying with us. I will also pass on your positive feedback to the housekeeping staff - they are wonderful positive ambassadors for the Motel.
Lovely friendly staff. Nice clean accommodation. We have been before and will come back again
Janice
Stayed 2 nights in Mar 2022
Response from Sherri on 22 Mar 2022
Thank you Janice, We always love hearing from guests especially those that leave happy.
Happy Travels,
Grant & Sherri
8/10 Good
Dawn
Travelled with group
12 Mar 2022
Liked: Cleanliness, staff & service
Close to the beach, upstairs fairly quiet, room very dated, low water pressure, minimal facilities.
Dawn
Stayed 1 night in Mar 2022
Response from Sherri on 10 May 2022
Thank you for your comments. I have looked at the room you were in and will address the water pressure issue. We always appreciate feedback as a means for improvement.