Ratings based on 94 Verified Reviews

4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in the high Tatras.

Posted 11-Mar-2017
Pros: Everything! Family and dog friendly.
Location: Small village in the Slovak Tatras, great venue for skiing, hiking and other sports. Ideal for rest and relaxation as well.
An amazing setting with superior quality service, outstanding staff, tending to all of our needs.
5 out of 5
Recommended
for Everyone
by A verified traveller

perfect honeymoon

Posted 09-Oct-2016
Pros: the lake view from the room
Cons: there could be more english TV channels. and allow guests to switch the inputs to USB or HDMI
everything is perfect, the view, the room, the service.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tel-Aviv

Elegant hotel, on the shore of a picturesque lake

Posted 19-Sep-2016
Classic hotel on the shore of the picturesque Štrbské Pleso, Nice facilities; SPA, restaurant, Cafe / bar, reading room etc. Good hub for traveling around in both higher Tatra and lower Tatra.
5 out of 5
by Yaniv from Israel

Elegant hotel in the mountains

Posted 18-Aug-2016 on Hotels
The hotel is very elegant. The staff are very nice. Try to do the best that you will enjoy your stay. The SPA is nice. Everything was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller

Just perfect

Posted 23-Jul-2016
Great hotel in amazing surrounding and excellent culinary restaurant!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Israel

It was perfect.

Posted 22-Jul-2016
Pros: everything, the service is so nice.
Cons: continue what you're doing
It must visit hotel the staff was very friendly, it was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful Getaway

Posted 07-Jul-2016
Best hotel we ever stayed at. Pool area relaxing and beautiful. We would definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveller from m

Stunning hotel and location

Posted 31-May-2016
A true five star location and hotel , everything from food to service was near on perfect
5 out of 5
by Daniel from U.S.

Great hotel, great views, great spa.

Posted 21-Jan-2016 on Hotels
Everything was nice, the beds were a little hard, we couldn't rest properly at night. Service was supurb, but one thing ticked us off. When we went to eat dinner, we called the reception to ask if the main restaurant was open, because there was a wedding on that night. They told us of course it was and that the wedding was in the opposite ballroom. They didn't mention anything about a reservation. When we went down to the restaurant the person in charge asked us if we had a reservation, we said no and that we called the reception and they mentioned nothing about having to reserve. So we were told that the restaurant was "fully" booked, despite us seeing around seven if not more available tables. He made us wait 20 minutes at the bar, and once we got out drinks, they barman received a phone call that a table became available. We stayed at the restaurant for almost two hours. Do you think the free tables got occupied? of course not! That really disappointed us.
5 out of 5
Recommended
for Couples
by A verified traveller from Brisbane, Australia

Excellent Wellness Hotel in Spectacular location

Posted 01-Dec-2015
Pros: We had an exceptional stay in this hotel. Staff were good and multilingual.
Cons: The pricing for everything (food,massages) is expensive especially other resort hotels here are cheaper and were excellent also.
Location: Lovely walks in beautiful nature. Winter sports options are many.
Everything went exactly as planned at this hotel. It is very decadent but it is what you would expect from a hotel of this stature. Wellness centre was good and relaxing. Restaurant served good quality food. All the little extras you expect were provided. Within the hotel things are expensive. Food ' drink and wellness procedures are almost double the cost of other hotels in the village. Its OK if you expect that but almost double the price for the same massage you can have at the 4 star Patria Hotel across the lake is a bit over the top.