Great hotel, great views, great spa.
Posted 21-Jan-2016 on Hotels
Everything was nice, the beds were a little hard, we couldn't rest properly at night. Service was supurb, but one thing ticked us off. When we went to eat dinner, we called the reception to ask if the main restaurant was open, because there was a wedding on that night. They told us of course it was and that the wedding was in the opposite ballroom. They didn't mention anything about a reservation. When we went down to the restaurant the person in charge asked us if we had a reservation, we said no and that we called the reception and they mentioned nothing about having to reserve. So we were told that the restaurant was "fully" booked, despite us seeing around seven if not more available tables. He made us wait 20 minutes at the bar, and once we got out drinks, they barman received a phone call that a table became available. We stayed at the restaurant for almost two hours. Do you think the free tables got occupied? of course not! That really disappointed us.