poor condition with great staff
Posted 5 Jan 2020 on Hotels
stayed with one fam member coz our hse was in renovation
great location, staff members were generally polite and responsive
my only yer important comment is the cleanliness in the room - not referring to the cleaning works by staff but cleanliness of the hardware - carpet and chair were old, got mirrored surface which badly needs intense shampooing or replacement
the fan/ventilation fan was terrible, i got allergy and cold since my 2nd nite there, unfortunately noted its condition (stains and dust over) only on the checkout morning - i wonder when was its last cleanse
Comment from Hotel Management
9 Jan 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Sir/ Madam,
Thank you for staying with us, and taking time to write a review to us. Your comment is extremely valuable to us.
We hope we can have the opportunity to be of service to you again in the coming future.
Dorsett Kwun Tong, Hong Kong