Ratings based on 1,209 verified reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 17 May 2020
Comment from Hotel Management
20 May 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Sir/ Madam, Thank you for staying with us, and taking the time to leave the score to us. Appreciated it if you can share more your experience with us. We hope we can have the opportunity to be of service to you again in the coming future. Best regards, Dorsett Kwun Tong, Hong Kong
5 out of 5
by a verified traveller

Posted 29 Mar 2020
Comment from Hotel Management
30 Mar 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Sir/ Madam, Thanks for giving a high score to us. We are glad that your stay was pleasant and we look forward to welcoming you back in the near future. Best regards, Dorsett Kwun Tong, Hong Kong
5 out of 5
by a verified traveller from Kwun Tong, Kowloon

Posted 26 Feb 2020
When I called the room service, the waiter appeared for a limited time.
Comment from Hotel Management
30 Mar 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Wai, Thank you for your time leaving this review to us and glad to know that you have enjoyed staying with us. We look forward to having the pleasure of welcoming you back in the near future. Best regards, Dorsett Kwun Tong, Hong Kong
1 out of 5
by a verified traveller

Posted 1 Feb 2020
I don't like this place. I'm not happy about this hotel.
Comment from Hotel Management
12 Feb 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Sir/ Madam, Thank you for staying with us, and taking time to write a review to us. Your comment is extremely valuable to us. We hope we can have the opportunity to be of service to you again in the coming future. Best regards, Dorsett Kwun Tong, Hong Kong
1 out of 5
by a verified traveller

Posted 13 Jan 2020
The bed is very hatd. No Foam. Its like stone. Isolated place. $50 US DOLLAR FOR TAXI
Comment from Hotel Management
16 Jan 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Sir/ Madam, Thank you for staying with us, and taking time to write a review to us. Your comment is extremely valuable to us. We hope we can have the opportunity to be of service to you again in the coming future. Best regards, Dorsett Kwun Tong, Hong Kong
5 out of 5
by a verified traveller

Posted 13 Jan 2020 on Hotels
Comment from Hotel Management
16 Jan 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Sir/ Madam, Thanks for giving a high score to us. We are glad that your stay was pleasant and we look forward to welcoming you back in the near future. Best regards, Dorsett Kwun Tong, Hong Kong
4 out of 5
by a verified traveller

Posted 7 Jan 2020 on Hotels
Comment from Hotel Management
9 Jan 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Kwoktung, Thanks for giving a high score to us. We are glad that your stay was pleasant and we look forward to welcoming you back in the near future. Best regards, Dorsett Kwun Tong, Hong Kong
3 out of 5
by a verified traveller

poor condition with great staff

Posted 5 Jan 2020 on Hotels
stayed with one fam member coz our hse was in renovation great location, staff members were generally polite and responsive my only yer important comment is the cleanliness in the room - not referring to the cleaning works by staff but cleanliness of the hardware - carpet and chair were old, got mirrored surface which badly needs intense shampooing or replacement the fan/ventilation fan was terrible, i got allergy and cold since my 2nd nite there, unfortunately noted its condition (stains and dust over) only on the checkout morning - i wonder when was its last cleanse
Comment from Hotel Management
9 Jan 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Sir/ Madam, Thank you for staying with us, and taking time to write a review to us. Your comment is extremely valuable to us. We hope we can have the opportunity to be of service to you again in the coming future. Best regards, Dorsett Kwun Tong, Hong Kong
4 out of 5
by a verified traveller

Posted 4 Jan 2020 on Hotels
convenience location, staff members were all polite and responsive, issue of cleanliness was not if the room cleanliness by staff, but the cleanliness and maintenance of hardware within the room - the aircon
Comment from Hotel Management
9 Jan 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Sir/ Madam, Thank you for your time leaving this review to us and glad to know that you have enjoyed staying with us. We hope we can have the opportunity to be of service to you again in the coming future. Best regards, Dorsett Kwun Tong, Hong Kong
4 out of 5
by a verified traveller

Posted 31 Dec 2019 on Hotels
Comment from Hotel Management
9 Jan 2020 by Dorsett Kwun Tong, Hong Kong, Hotel Management
Dear Tsz Tsun, Thanks for giving a high score to us. We are glad that your stay was pleasant and we look forward to welcoming you back in the near future. Best regards, Dorsett Kwun Tong, Hong Kong