Ratings based on 82 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by Jean

Paxton fantastic all round

Posted 14-Oct-2017 on Hotels
Great place to stay, perfect for business trips
Comment from Hotel Management
16-Oct-2017
Good afternoon Thank you for your review and for choosing the Paxton Hotel. We do hope to welcome you back soon! Regards
5 out of 5
by Sigourney

Posted 02-Oct-2017 on Hotels
Comment from Hotel Management
05-Oct-2017
Good Afternoon Thank you for your review and for choosing the Paxton Hotel. We do hope to welcome you back soon!
5 out of 5
by Sidney

Posted 28-Aug-2017 on Hotels
A really amazing and cosy environment.
Comment from Hotel Management
30-Aug-2017
Good Morning Thank you for your valuable feedback and for choosing the Paxton Hotel. We do hope to welcome you back! Regards Stephanie Benjamin
5 out of 5
Recommended
for Everyone
by A verified traveller from E.Africa

Very nice and comfortable. I enjoyed the place.

Posted 23-Aug-2017
Pros: Everything about the hotel is very good apart from the morning wake up by house keeping department to clean the rooms.
Cons: The house keeping department should know which client checks out and knock on those particular rooms instead of waking those who are not checking out
Location: Location fantastic, well located.
Enjoyed my stay very warm place. But no morning wake up calls if client is not checking out from house keeping.
Comment from Hotel Management
24-Aug-2017 by Stephanie , Hotel Management
Good Morning Thank you for your valuable feedback and for choosing the Paxton Hotel. Comments you have made Housekeeping waking you up is an irritant for you and a bad representation of service standards. We do hope to welcome you back to improved services. Thank you
4 out of 5
by Claire

Stay and don't eat

Posted 22-Aug-2017 on Hotels
Room was great, service in the restaurant was dismal. Could not enjoy that aspect.
Comment from Hotel Management
24-Aug-2017
Good morning Thank you for your valuable feedback and for choosing the Paxton Hotel. Comments you have made on the room service is an irritant for you and a bad refection of our standards. We do hope to welcome you back to improved services. Regards Stephanie Benjamin
4 out of 5
by Rebecca

Everything we needed

Posted 19-Jul-2017 on Hotels
Stayed just one night as we needed somewhere close to the airport for an early flight. Clean, comfortable and relatively cheap. Staff were polite, can't be faulted for what we needed.
Comment from Hotel Management
28-Jul-2017 by Front Office, Hotel Management
Good Afternoon Thank you for your review and for choosing the Paxton Hotel. We do hope to welcome you back soon! Regards Stephanie Benjamin
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jul-2017
Fair enough and convenient. Friendly staff and world class room.
Comment from Hotel Management
10-Jul-2017 by Stephanie , Hotel Management
Good Morning Thank you for your review and for choosing the Paxton Hotel. We do hope to welcome you back soon! Regards Stephanie Benjamin
4 out of 5
by Huzeifa

Great service

Posted 04-Jul-2017 on Hotels
Great service from Tasneem who was very helpful and efficient
Comment from Hotel Management
10-Jul-2017 by Front Office, Hotel Management
Good Morning Thank you for your review and for choosing the Paxton Hotel. We do hope to welcome you back soon! Regards Stephanie Benjamin
5 out of 5
by A verified traveller

The Paxton Hotel is a fine place

Posted 01-Jul-2017 on Hotels
A very pleasant hotel, very friendly and helpful people.
Comment from Hotel Management
10-Jul-2017 by Front Office, Hotel Management
Good Morning Thank you for your review and for choosing the Paxton Hotel. We do hope to welcome you back soon! Regards Stephanie Benjamin
4 out of 5
by A verified traveller

Posted 19-Jun-2017 on Hotels
Comment from Hotel Management
10-Jul-2017 by Front Office, Hotel Management
Good Morning Thank you for your review and for choosing the Paxton Hotel. We do hope to welcome you back soon! Regards Stephanie Benjamin