Ratings based on 89 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller

great service

Posted 19-Jan-2018 on Hotels
We usually book the Paxton when we visit PE. This time the experience was so much better.. Thank you
Comment from Hotel Management
24-Jan-2018 by Stephanie , Hotel Management
Good Morning Thank you for your wonderful review and for choosing The Paxton Hotel. We are pleased to hear that our hospitality met and exceeded your expectations. We do hope to welcome you back soon!
5 out of 5
by Nomawethu

Amazing

Posted 04-Dec-2017 on Hotels
Amazing. Very friendly staff
Comment from Hotel Management
06-Dec-2017
Good Morning Thank you for your wonderful review and for choosing The Paxton Hotel. We are pleased to hear that our hospitality met and exceeded your expectations. We do hope to welcome you back soon!
5 out of 5
by A verified traveller

Weekend getaway

Posted 24-Nov-2017 on Hotels
I loved every minute if my stay! The staff was very friendly and helpfull and even went the extra mile when I needed something . The room was comfortable, clean and exceeded my expectations.
Comment from Hotel Management
27-Nov-2017
Good Morning Thank you for your wonderful review and for choosing The Paxton Hotel. We are pleased to hear that our hospitality met and exceeded your expectations. We do hope to welcome you back soon Regards The Paxton Hotel Team
5 out of 5
by Paayal

Posted 23-Nov-2017 on Hotels
Comment from Hotel Management
27-Nov-2017
Good Morning Thank you for your wonderful review and for choosing The Paxton Hotel. We are pleased to hear that our hospitality met and exceeded your expectations. We do hope to welcome you back soon Regards The Paxton Hotel Team
5 out of 5
by Jean

Paxton fantastic all round

Posted 14-Oct-2017 on Hotels
Great place to stay, perfect for business trips
Comment from Hotel Management
16-Oct-2017
Good afternoon Thank you for your review and for choosing the Paxton Hotel. We do hope to welcome you back soon! Regards
5 out of 5
by Sigourney

Posted 02-Oct-2017 on Hotels
Comment from Hotel Management
05-Oct-2017
Good Afternoon Thank you for your review and for choosing the Paxton Hotel. We do hope to welcome you back soon!
5 out of 5
by Sidney

Posted 28-Aug-2017 on Hotels
A really amazing and cosy environment.
Comment from Hotel Management
30-Aug-2017
Good Morning Thank you for your valuable feedback and for choosing the Paxton Hotel. We do hope to welcome you back! Regards Stephanie Benjamin
5 out of 5
Recommended
for Everyone
by A verified traveller from E.Africa

Very nice and comfortable. I enjoyed the place.

Posted 23-Aug-2017
Pros: Everything about the hotel is very good apart from the morning wake up by house keeping department to clean the rooms.
Cons: The house keeping department should know which client checks out and knock on those particular rooms instead of waking those who are not checking out
Location: Location fantastic, well located.
Enjoyed my stay very warm place. But no morning wake up calls if client is not checking out from house keeping.
Comment from Hotel Management
24-Aug-2017 by Stephanie , Hotel Management
Good Morning Thank you for your valuable feedback and for choosing the Paxton Hotel. Comments you have made Housekeeping waking you up is an irritant for you and a bad representation of service standards. We do hope to welcome you back to improved services. Thank you
4 out of 5
by Claire

Stay and don't eat

Posted 22-Aug-2017 on Hotels
Room was great, service in the restaurant was dismal. Could not enjoy that aspect.
Comment from Hotel Management
24-Aug-2017
Good morning Thank you for your valuable feedback and for choosing the Paxton Hotel. Comments you have made on the room service is an irritant for you and a bad refection of our standards. We do hope to welcome you back to improved services. Regards Stephanie Benjamin
4 out of 5
by Rebecca

Everything we needed

Posted 19-Jul-2017 on Hotels
Stayed just one night as we needed somewhere close to the airport for an early flight. Clean, comfortable and relatively cheap. Staff were polite, can't be faulted for what we needed.
Comment from Hotel Management
28-Jul-2017 by Front Office, Hotel Management
Good Afternoon Thank you for your review and for choosing the Paxton Hotel. We do hope to welcome you back soon! Regards Stephanie Benjamin