Exterior detail

Reviews of Hacklewood Hill Country House

5 out of 5
Hacklewood Hill Country House
152 Prospect Road, Walmer, Gqeberha (Port Elizabeth), Eastern Cape

Reviews

9.8

Exceptional

Rating 10 - Excellent. 41 out of 47 reviews" "
Rating 8 - Good. 5 out of 47 reviews" "
Rating 6 - Okay. 1 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem for this City . Very relaxing , nice pool, good food, great hospitality, lovely grounds in an historical gem . Highy recommend
Stayed 1 night in Jan 2024
Response from The Hacklewood Team on 23 Jan 2024
Thank you for leaving us such an amazing review

10/10 Excellent

Janine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem! Loved my stay- can’t wait to return.
Stayed 3 nights in Sep 2023

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, very friendly staff. Also great food in the restaurant. Would stay there again

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Victorian hotel
Stayed 1 night in Jun 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay
This is an excellent hotel. The team are very attentive, service is first class and the food is superb.
Stayed 3 nights in Apr 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute
Excellent staff! Great area. Food was amazing. Room was very nice and spacious… be advised that everything is colonial and vintage, if your style is modern you might not enjoy this. We loved it and would go back in a minute! Parking is a little tight but that’s not even a reason to frown… A++
Stayed 3 nights in Mar 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You’re in for a treat….
A lovely reminder of home. This cosy country house was the perfect stay in Port Elizabeth. Beautiful decor, excellent service and delicious food. Also enjoyed a game of tennis and sitting by the pool with a book and glass of wine. Nothing too much trouble and appreciated the little touches such as a packed breakfast before we went out on a trip.
Stayed 2 nights in Nov 2021
Response from Hacklewood Team on 7 Dec 2021
Thank you for all your feedback – we love to hear from our guests and we are glad that you had an amazing experience. Hoping to welcoming you back!

10/10 Excellent

Gert

Stayed 1 night in Sep 2021
Response from Hacklewood Team on 23 Sept 2021
Thank you for your excellent rating!

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Hacklewood Team on 1 Jun 2021
Thank you for your kind rating!

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Hacklewood Team on 23 Mar 2021
Thank you for your kind rating!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hidden Gem
A Great Experience . Thank you .
Stayed 1 night in Nov 2020
Response from Hacklewood Team on 23 Nov 2020
Thank you for your lovely review!

10/10 Excellent

Wlleonard, Port Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience as always, was there to celebrate our 10 year anniversary and the staff really went out of their way to make it memorable and special.
Stayed 1 night in Oct 2020
Response from The Beach Hotel Team on 17 Nov 2020
Thank you for leaving us such a wonderful review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hacklewood
Stayed in a one bedroom cottage, it was great. Also got to see some of the rooms in the main house
Stayed 1 night in Feb 2020
Response from Hacklewood Team on 23 Nov 2020
We are glad that you had a great stay!

10/10 Excellent

Hong Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HM
Big room and with awesome breakfast
Stayed 1 night in Dec 2019
Response from Hacklewood Team on 23 Nov 2020
That you for your kind review!

10/10 Excellent

Viv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world luxury with excellent service
In PE on business. Needed accommodation unexpectedly. Called last minute and was received extremely well. Spent a restful night after a hectic day on site in spacious, quiet surroundings. Early breakfast was willingly organised so that I could start the day on time. Would not hesitate to stay her again.
Stayed 1 night in Sep 2019

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
The staff here were all so friendly and attentive. The place is beautiful inside and out and had all the comforts of home. Would love to come back asap :)
Stayed 3 nights in Aug 2018

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We were only able to stay for one night before an early flight, wish we could have stayed longer. Hotel is beautiful and service perfect
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional accommodation, meals and service
An exceptional stay! From the warm welcome, luxurious bedroom and en-suite, to the outstanding three course dinner - and my "most-appreciated": a hot water bottle tucked into my bed after a long day... I would highly recommend Hacklewood Hill!
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis
Arriving at the electric wooden car gate you wouldn't have a clue what is behind it. As the door opens you are greeted with a park like setting .... beautiful. The rooms are quite large and a gorgoues Victorian tub awaits you in a well appointed bathroom. We normally put our bags down and head out to explore the town (we only had one night here) but this place was so inviting we just stayed on the property. All staff offered fabulous service- happy, kind and attentive. We had one of our best dinners here. our waiter was fantastic and the food was spectacular- no rush to go anywhere. The breakfast I would also say was 5 stars. lots of yummy choices which was a surprise in a small establishment. We left after spending 14 hours here refreshed and ready to continue our journey. As far as Port Elizabeth is concerned, the people are very friendly and welcoming, but the city isn't very exciting. The main road along the ocean needs some warming up . We walked through the board walk and the place seemed like a ghost town maybe we just missed the rush. Richmond Hill had quite a few high end restaurants that looked very inviting. I would check that out if you are there for an evening.

10/10 Excellent

catherine, cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite hotel set in beautiful gardens
This was about my 4th visit and nothing had altered in 6 years; the room was magnificent and the staff extremely friendly

6/10 Okay

Sanjeev, Houston, TX

Liked: Cleanliness, staff & service, room comfort
B&B close to airport hotel.
Morning service was excellent. Evening was deserted and creepy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort vintage
Comfortable indeed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel.
Beautiful historic hotel. We felt pampered by friendly staff. Everything was immaculate (though tennis courts could use resurfacing). Food was amazing. We had a lovely stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
None better in PE
It may be the most expensive property in PE but it is worth every cent! Most notable is their 5 star service. Tiffany was a great hostess who's concern and care for her guests was so nurturing. Don't miss their tasting menu which was THE best value for the quality that I have experienced anywhere in the world.

10/10 Excellent

George, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Experience
Eveything Exceeded our expectations. The inn, room, food, staff were all excellent. A very unique & wonderful experience.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Regine, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly great!
The service was great and the rooms were comfortable, clean and had charm.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, lovely comfortable rooms.
Staff very accommodating, would not hesitate to stay their again. Made to feel very special.

10/10 Excellent

Jan Cooke, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful house
Fab stay, very helpful staff who did everything they could to make our stay as good as it was! fantastic food! loved it...and Missy the cat was so cute.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place
The staff was very courteous and helpful. The food was excellent. Unfortunately, we requested a referral for a hotel the next night in Mossel Bay, but instead were provided reservations for us at a hotel nearer to Cape Town - some 300 km further. We did not realize the problem until arrival in Mossel Bay where we were forced to hunt for lodging.

10/10 Excellent

Joe, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce B&B. Amazing breakfast!
Showed up late at night, was put in a really nice room by the night staffer. Woke up and had an amazing breakfast.

10/10 Excellent

A bass, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and staff first class rooms big and clean . needed transport to go out would deferently go back to relax

10/10 Excellent

Clint, Jonesboro AR USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An incredible paradise and wow what a value!
It was one of the best places I have ever stayed in the world! The service was ten star and the food was gourmet. It was like hitting the jackpot! I would stay there every time I am in Port Elizabeth. It is what I hope heaven will be like!,

10/10 Excellent

BMcQ, Kendal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you're looking for luxury
This hotel is sheer luxury. Huge rooms - huge bathroom, large enough for a sofa as well as a free standing bath and huge wardrobe. Lovely old furniture tastefully chosen and updated gives the hotel the feel of an English country house. And the food is truly amazing. The best risotto I can remember! And free wi-fi too.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from The Hacklewood Team on 14 Jun 2023
Thank you for your review

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes altenglisches Haus
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wunderbares, einmaliges Haus mit Charme
Eines der schönsten Häuser unserer vielen Reisen. Einfach nur zu empfehlen: wer da nicht übernachtet hat was verpasst! Wir kommen ganz sicher wieder! Vielen herzlichen Dank!
Stayed 1 night in Nov 2021
Response from Hacklewood Team on 7 Dec 2021
Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Thank you for your beautiful feedback as well as your recommendation.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento personalizado e hotel requintado
Desde a chegada ao hotel, fomos surpreendidos pela recepção e atenção que nos foi dispensada. O Sr. Winton é um funcionário diferenciado, tendo sido extremamente atencioso, demonstrando cuidado nos detalhes da hospedagem no Hacklewood. A estrutura é antiga, com uma decoração aderente ao perfil e à idade do imóvel, tudo com um excelente bom gosto. Localizado a uma pequena distância do aeroporto, o hotel fica distante da região de praia de Port Elizabeth, o que deve ser levado em consideração se o objetivo é curtir a cidade. De qualquer maneira, a experiência de hospedagem no hotel, com um atendimento requintado e sofisticado, deve ser levado em consideração a favor do hotel. Sem dúvida voltaria ao hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geheimtip für gourmets
Außerordentlich gutes, ausgezeichnetes Essen! Die Köchin bezaubert, die weinauswahl ist gut, es wird ein sehr guter Riesling angeboten. Da bleibt kein Wunsch offen. Das Haus ist old England style, charmante Gastgeber und perfekter, hilfreicher Service.
Stayed 1 night in Jul 2019

10/10 Excellent

Ethem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Everything was perfect in this Hotel- the rooms, the food, the Staff...
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Freberto, Torino It

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel with high standards
We were so happy about it that we extended our stay. Superb garden and rooms and we felt extremely looked after by the hotel staff at any level. Excellent food and wine selection. We highly recomend it, surely the best in the "Friendly City" Freberto & Laura
Stayed 2 nights in Dec 2017

10/10 Excellent

François, Gland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle adresse à Port Elizabeth
Dans un quartier coquet mais un peu excentré, cette pension discrète offre de très belles et immenses chambres avec de somptueuses salles de bains. Petit bémol, nous sommes restés un bon moment en rade au portail d'entrée, l'interphone ne fonctionnant pas. De l'eau et du sherry ainsi que des fruits secs avaient aimablement été disposés dans les chambres. Nous avons très bien mangé au restaurant de l'hôtel, qui est ouvert à tous. Excellent petit déjeuner et cadre fantastique.

10/10 Excellent

Josef, der Nähe von Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Landhaus Hotel
Sehr freundliches Personal. Schöner Garten. Großes Zimmer mit riesigem Bad. Optimale Lage zum Flughafen. Gutes Restaurant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
ein ruhiger Ort
Sobald sich das Hoftor geschlossen hat ist man in einer kleinen Zeitreise in koloniale Zeiten. Ein ruhiger Garten und sehr freundliches fast schon übereifriges Personal ist stets um einen bemüht. Die Zimmer sind nun ja "kolonial" eingerichtet aber doch recht stimmig und vor allem gross mit fast schon überdimensionierten Badeszimmern, grossen Betten und jeweils kleiner Veranda. Dem alten Haus geschuldet ist eine gewisse Ringhörigkeit, die aber nicht weiter stört. Instalationen sind ein wenig "afrikanisch" es mag mal da und dort klappern aber das mit Charme. Wir hatten eine entspannte Nacht vor dem Rückflug und können die Unterkunft gut weiterempfehlen.